Operations Business Partner
Vor 6 Tagen
Operations Business Partner - Product Ops (User Help Experience) Full-time Recruitment type: Permanent Join the team redefining how the world experiences design.
Thanks for stopping by.
We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.
Where and how you can work Our flagship campus is in Sydney.
We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide.
But you have choice in where and how you work; we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.
About the Team Help and support, especially at scale, is a complex and exciting problem space.
With a mission of "Every user empowered, every voice heard", Canva's User Voice super group is the critical interface to our most valuable partners, our users.
We want to ensure that they have a flawless experience while using Canva products as we scale our way to support 1 billion users.
Our teams are responsible for unlocking how we can deliver exceptional customer experience through streamlined and scalable systems, an optimized contact flow, expert support specialists, customer insights, plus tools to enable self-help such as our Help Center, Assistant and Chatbot.
User Help Experience group's mission is to empower every user to instantly solve their issue or answer their question.
The group covers our Assistant, Chatbot, Help Center and Support Pathways.
What you'd be doing in this role An Operations Business Partner works alongside the Leadership Operations role, as well as the Group Lead, and is responsible for improving how the group operates.
The main goal is to ensure that the group is incredibly efficient & effective by setting processes and building out the group's operational foundations.
At the moment, this role is focused on: Owning the internal operations of the group , ensuring the team's time is maximized and everyone is rowing in the same direction.
You'll ensure we have built administrative infrastructure that is essential to building operational excellence and hitting goals, and constantly looking for ways to improve the operational cadence of the Group.
Playing the role of Chief Wrangler: You are proactive in wrangling the Group, facilitating relationships to ensure all relevant teams and partners are up to date and working efficiently, adhering to best practices for communication, documentation, retros & wider context sharing, and you ensure concerns are anticipated and raised early to appropriate owners in order to resolve issues that prevent progress.
Proactively driving initiatives forward : You'll be a key stakeholder driving a culture of delivery within our User Help Experience group.
Reported into the group's Leadership Operations Canvanaut, you'll work closely with the Group leadership team, have visibility across big picture initiatives, connecting the pieces, and breaking them down into manageable efforts.
Owning and leading the goal planning processes : You'll be the key point of contact for everything from planning to defining deliverables, managing timelines and delivery across tools such as sheets, JPD and Jira.
You'll help drive clarity through clear project communications, ensuring all stakeholders are kept informed of their progress, challenges, and changes.
You never stop until your better is best, so you'll be constantly iterating as User Voice and Canva grows.
Being the Glue of the Team : You will facilitate effective communication among project teams through storytelling, promoting collaboration and cross-functional alignment.
Working closely with project leads you will understand challenges, and then devise strategies to mitigate these issues, such as improving communication channels, implementing new project management tools, or redefining roles and responsibilities within the project.
Coordinating and wrangling representatives and content for group, supergroup and company-wide events, alongside arranging celebrations & events for the team.
Forecasting and predicting emerging opportunities : In time, and working with Group Leadership and Leadership Ops to help you forecast and anticipate emerging opportunities across the Group, and preemptively work on solutions, constantly looking for areas to improve.
You're probably a match if You have experience working in an Operations, Program, Project Management role, Product Operations or a similar role within the start/scale-up tech or Saa S product environment or consulting environment.
You have experience prioritizing, managing and tracking multiple projects simultaneously with the ability to work autonomously in a fast-paced, high-growth environment.
You have experience collaborating effectively with product teams, including engineers, product managers, and designers, to drive operational efficiency and alignment.
You have a keen eye for detail and a strong desire to uphold high standards of excellence.
You're truly self-motivated with a desire to constantly learn, develop and grow in an inaugural role to build out the specialty.
You are able to build relationships and rapport quickly across different parts and levels of the business and constantly expand internal networks.
You are comfortable operating in the grey.
We don't often have all the information required and priorities can shift and change quickly, so a comfort with ambiguity and bringing clarity to these situations is a must.
About the Role At Canva, we're all constantly striving towards our Crazy Big Goals
Since growing to a worldwide team of over 5,500 we need to ensure we're working as effectively and efficiently as possible, which is where our Operational Business Partners come in.
In this role you will own the group's cadences, communications and goal tracking and organize team events and celebrations.
You will coordinate special projects and drive them to unilateral success by coordinating and communicating between key project owners.
In short, you'll be the chief wrangler of anything operationally within the group that needs focus.
Using your experience with program/project management, product operations, administration, and relationship-building you will work with cross-functional teams and working groups to help Canva to achieve the level of operational efficiency, cooperation & collaboration that our front-line teams need to hit our goals.
What's in it for you?
Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too.
We also offer a stack of benefits to set you up for every success in and outside of work.
Here's a taste of what's on offer: Equity packages - we want our success to be yours too.
Inclusive parental leave policy that supports all parents & carers.
An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more.
Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally.
Check out lifeatcanva.com for more info.
Other stuff to know We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture.
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
We celebrate all types of skills and backgrounds at Canva so even if you don't feel like your skills quite match what's listed above - we still want to hear from you
Please note that interviews are conducted virtually.
#J-18808-Ljbffr
-
Operations Business Partner
vor 1 Woche
Central Coast, Österreich Tideri Jobbörse VollzeitJoin the team redefining how the world experiences design.Kamusta, hey, g'day, mabuhay, kia ora, ??, hallo, vítejte!Thanks for stopping by.We know job hunting can be a little time-consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.Where and how you can work Our flagship campus is in Sydney, Australia, but with...
-
Hr Business Partner
vor 2 Wochen
Central Coast, Österreich Hastings People VollzeitClient Our client is a well-known hospitality group operating a number of diverse operations across the country.Delivering a range of innovative service solutions this company has created a reputation for excellence in its field.Job Description As the HR Business Partner for this premium operation, you will be required to drive the strategy and people...
-
Finance Business Partner
Vor 3 Tagen
Central Coast, Österreich Ausnet Services VollzeitWhen you choose AusNet, you'll join genuine people working together making Real Progress. At AusNet, we're the link between renewable energy sources and local communities, playing a key role in the clean energy transition and providing essential energy to every Victorian family.Help us lead the way, while enriching your career with real people who encourage...
-
Hr Business Partner
vor 2 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitAmpcontrol is challenging the future by solving the most complex problems in energy.Our vision is to lead the global energy revolution and make net zero a reality.Ampcontrol is focused on diversifying and growing our business, and we know that people are central to our success.THE OPPORTUNITY: At Ampcontrol, central to everything we do are our five core...
-
Finance Business Partner
vor 3 Wochen
Central Coast, Österreich Lendi Group VollzeitIn May 2021, Lendi and Aussie Home Loans merged to create Lendi Group.Today, Lendi Group is Australia's largest retail mortgage broker, with a loan book in excess of $100 billion, over 1300 brokers and 225 retail stores across the country.At Lendi Group, we use technology to drive better customer outcomes and experiences.We're passionate about what we do and...
-
People And Culture Business Partner
vor 2 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitBETTER BEGINS HERECrown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people.We value passion, creativity, and an appetite for change - for the better.Here, you'll be part of the team, empowered to explore more, experience more and supported...
-
People And Culture Business Partner
vor 2 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitBETTER BEGINS HERE Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people.We value passion, creativity, and an appetite for change - for the better.Here, you'll be part of the team, empowered to explore more, experience more and supported...
-
Finance Business Partner
vor 3 Wochen
Central Coast, Österreich Ausnet Services Ltd VollzeitDue to significant growth, we have an exciting Finance Business Partner role available.As Finance Business Partner (Infrastructure) , you will play an important role in partnering with leaders to provide financial and commercial advice, insightful reporting, and identify opportunities that improve the business performance of infrastructure projects at...
-
Hr Business Partner
vor 2 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitHR Business Partner Newly created HRBP role in a growing national firm.Provide HR support to dedicated client groups and own the L&D portfolio.Work closely with the HR Director & team to deliver strategic projects.Location: Sydney CBD based (4 days in office) Salary: circa $150 K + super Growing Australian professional services firm has a newly created...
-
Finance Business Partner
vor 3 Wochen
Central Coast, Österreich Milwaukee Electric Tool Corporation VollzeitWho we are For 100 years, Milwaukee Tools people and culture have been the strong foundation on which our legacy has been built.This legacy is defined by "disruptive innovation"- from the products we create, to the partnerships we forge, and the ways we work.While our rich history has undoubtedly shaped us into what we are today, our focus is on what's...
-
Human Resources Business Partner
vor 3 Wochen
Central Coast, Österreich Goldmark VollzeitHelp inspire operational efficiency through leadership and development.Nurture the ongoing success of our 4,000 Team Members nationally.Performance based family culture with an eye on continuous improvement.Reporting to the Group General Manager – Retail Operations; help lead our customer focused operations team and equip others to achieve company goals...
-
Hr - Business Partner
Vor 3 Tagen
Central Coast, Österreich Frontline Recruitment Group VollzeitFrontline Recruitment Group – Sydney Northern Beaches NSW Our client is a highly respected, growing organisation in the retail industry, known for its strong community ties and commitment to operational excellence. They are looking for a strategic and hands-on Human Resource Business Partner (HR-BP) to join their team and support business growth through...
-
Operations Business Partner
vor 1 Woche
Central Coast, Österreich Tideri Jobbörse VollzeitOperations Business Partner - Product Ops (User Help Experience) Full-time Recruitment type: Permanent Join the team redefining how the world experiences design.Thanks for stopping by.We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.Where and how you can work Our...
-
Finance Business Partner
vor 3 Wochen
Central Coast, Österreich Maxima VollzeitMaxima is a national, profit-for-purpose community-based organisation with vast experience providing employment and disability support services across Australia.We advocate for an inclusive and diverse workforce and support equal employment and learning opportunities for all Australians.Over its 35-year history, Maxima has grown to support 70 communities...
-
Human Resources Business Partner
vor 3 Wochen
Central Coast, Österreich Prouds Jewellers Pty. Ltd. VollzeitSummer Hill NSW 2130, Australia Req #5081 Tuesday, 9 April 2024 Help inspire operational efficiency through leadership and development. Nurture the ongoing success of our 4,000 Team Members nationally.Performance-based family culture with an eye on continuous improvement. Reporting to the Group General Manager – Retail Operations; help lead our...
-
Human Resources Business Partner
vor 3 Wochen
Central Coast, Österreich Angus & Coote Pty VollzeitSummer Hill NSW 2130, Australia Req #5081 Tuesday, 9 April 2024 Help inspire operational efficiency through leadership and development. Nurture the ongoing success of our 4,000 Team Members nationally.Performance based family culture with an eye on continuous improvement. Reporting to the Group General Manager – Retail Operations; help lead our customer...
-
Finance Business Partner
vor 3 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitGlobal market leader recently complimented by a number of strategic acquisitions to become the first 360 provider in their field.Value add finance ro Circa $150k + super + 15% bonus Based at South Sydney offices.1 day WFH Value add finance role.Varied career opportunities The opportunity Global market leader recently complimented by a number of strategic...
-
Human Resource Business Partner
vor 2 Wochen
Central Coast, Österreich Mcarthur Pty Ltd VollzeitLooking for Temp staff.Local Government role with the opportunity to work remote.Short term contract to the end of the year.A rare opportunity to work with McArthur to be on our books for temp contracts, working with Human Resource teams to effectively develop working relationships with staff and managers throughout the organisations and drive business...
-
Commercial Finance Business Partner
vor 3 Wochen
Central Coast, Österreich Elevation Recruitment Group VollzeitElevation Accountancy and Finance are delighted to be working with a fantastic business in the Normanton area as they look to recruit a Commercial Finance Business Partner into their team on a full time, fixed-term basis (initially until July 2025).Benefits for Commercial Finance Business Partner: 33 days annual leave (including bank holidays) Hybrid Working...
-
Human Resources Business Partner
vor 3 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitFull-time permanent position located in Macquarie Park NSW.Partner with the executive team and internal managers to improve local HR processes and support the business growth.Full-range generalist position that gives you the opportunity to partner with a range of stakeholders across the business whilst remaining hands-on.THE OPPORTUNITY Reporting to the...