Lead Field Service Specialist

vor 2 Monaten


Perth, Österreich Wabtec Corporation Vollzeit

Lead Field Service Specialist (Mining Trucks)Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets.
Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Visit to learn more
What are we offering you? Permanent full-time position with competitive remunerationRewards & Recognition ProgramDiscounted health insurance with MedibankLifestyle discounts with Woolworths, Coles, Avis, Quest, Accor Hotels etcAccess to our Employee Assistance ProgramWho will you be working with? This role reports to the Field Service Leader.
Where is the position located? This is a full-time role based in Perth CBD, WA.
The Lead Field Services Specialist is responsible for providing field service, product technical support, fleet performance monitoring, and commissioning of Mining Off-Highway Vehicle (OHV) electric drive systems for the region.
This includes the day-to-day management, prioritization, and escalation of issues and customer requests for the region.
Key to success in the role is the establishment of a customer service excellence culture in the region and to position themselves as an indispensable resource to the customer & end user of the Wabtec OHV electric drive systems.
The role is accountable for managing the commissioning of the mining electric drive systems, as well as the escalation of product quality and warranty issues arising in the region, while adhering to a zero-harm culture and ensuring all work is carried out safely, efficiently, and in compliance with company policies, processes, and procedures.
The mining field services team is distributed across multiple countries and regions, and the Lead Field Services Specialist will work collaboratively with peers in other regions.
Due to the nature of the position, the successful candidate must be willing to travel domestically to facilitate commissioning of new systems and to cover team gaps as needed.
What will your typical day look like? Embraces, displays, and advocates a zero-harm safety culture in all work undertaken within Wabtec, at customer service shops, and mine sites.Ensures Customer Service excellence and conducts fieldwork in compliance with all applicable local, government, company, and mine regulations and employee safety practices.Responsible for overall truck commissioning for the region.Supports troubleshooting efforts on site & remotely for Wabtec drive systems.Acts as the service support point of contact for distributor(s) and/or mines operating Wabtec drive systems in the defined region; reports & escalates product quality and warranty claims for the region.Attends and actively participates in internal & external daily, weekly, and monthly meetings with customers, peers, and management.Prepares and submits reports, presentations, and other documents as required.Supports OEM & distributor activity in the region (sales, troubleshooting, joint customer meetings); supports field test activities in the region for new product development.Provides product performance & potential sales opportunities to headquarters support team.Monitors and communicates project status, business issues, and significant developments.Willingness to travel up to 80% of the time, for durations of 2 to 3 weeks.Educates customers on troubleshooting, manuals, parts books & upgrades.What do we want to know about you? Certificate III in Electrotechnology Electrician or equivalent and a current valid Western Australia Electrical License.5 years' post-trade experience in a service position, preferably in the mining industry or in rail, marine, defense, or automotive.Knowledge and experience of Electric Drive/Traction Systems used in surface mining applications or rail well regarded.Experience with mining equipment design and validation; experience with multi-location teams involved in design and validation activities.Strong technical aptitude, including applicable engineering tools and systems.Full C class driver's license.Strong oral and written communication skills; strong interpersonal and leadership skills; computer software and hardware proficiency."We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant" Our Commitment to Embrace Diversity: Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion.
We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together.
At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion.
We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities.
We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you
Wabtec Corporation is committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression.
This also includes providing meaningful employment for current and former Australian Defence Force (ADF) personnel, Aboriginal and Torres Strait Islander people, and refugees or asylum seekers.
If you have a disability or special need that requires accommodation, please let us know.
#J-18808-Ljbffr



  • Perth, Österreich Lead Group Vollzeit

    Insolvency and Restructuring Accounting Manager Lead Group is seeking a seasoned professional to lead our Insolvency and Restructuring Accounting team.As a key member of our team, you will be responsible for managing complex restructuring processes and providing expert financial analysis to our clients.The ideal candidate will have a strong background in...

  • Field Specialist Iii

    vor 2 Wochen


    Perth, Österreich Oilandgas.Org.Uk Vollzeit

    ABOUT THE ROLE Weatherford is currently seeking for a full-time permanent TRS Field Specialist I - V. Depending on the level of knowledge & experience, the Field Specialist's role applies standard techniques, procedures, and criteria to perform tasks or jobs for a variety of products and services.Entry and intermediate level roles will receive direct...

  • Field Specialist Iii

    vor 2 Wochen


    Perth, Österreich Weatherford Vollzeit

    ABOUT THE ROLEWeatherford is currently seeking for a full-time permanent TRS Field Specialist I - V. Depending on the level of knowledge & experience, the Field Specialist's role applies standard techniques, procedures, and criteria to perform tasks or jobs for a variety of products and services.Entry and intermediate level roles will receive direct...


  • Perth, Österreich Aptella Vollzeit

    Add expected salary to your profile for insightsAt Aptella, we're on a mission to empower the Mining, Construction, and Geospatial industries with state-of-the-art technology from the world's leading innovators.Join a dynamic team of over 380 professionals across Australia, Southeast Asia, and New Zealand, and unlock extraordinary career opportunities in a...


  • Perth, Österreich Lead Group Vollzeit

    Insolvency and Restructuring Accounting ManagerLead Group is seeking a seasoned professional to lead our Insolvency and Restructuring Accounting team.As a key member of our team, you will be responsible for managing complex restructuring processes and providing expert financial analysis to our clients.The ideal candidate will have a strong background in...

  • Field Specialist

    vor 2 Monaten


    Perth, Österreich Baker Hughes Vollzeit

    Field Specialist - Wellbore Intervention/FishingAre you an experienced Oilfield Specialist looking for a new opportunity? Do you love collaborating with teams to solve complex problems? Join our team! We are a leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production, and increase reservoir...

  • Field Specialist

    vor 2 Monaten


    Perth, Österreich Baker Hughes Vollzeit

    Field Specialist - Wellbore Intervention/Fishing Are you an experienced Oilfield Specialist looking for a new opportunity?Do you love collaborating with teams to solve complex problems?Join our team!We are a leader in well construction and production.Our innovative physical and digital solutions improve efficiency, production, and increase reservoir...

  • Field Operator Iii

    vor 2 Wochen


    Perth, Österreich - Vollzeit

    ABOUT THE ROLEWeatherford Malaga, Perth is currently seeking fulltime permanent Field Operators and Field Specialists for our Tubular Running Services (TRS) department. These roles undertake hands-on tasks and utilisation of Weatherford's equipment, machineries and systems. These roles use advanced techniques and practices to complete assignments. While this...

  • Field Leader

    vor 3 Wochen


    Perth, Österreich Australian Antarctic Division Vollzeit

    Contract/TempWorking for the Australian Antarctic Program, you'll become an Antarctic expeditioner, living and working remotely in the deep field, based out of one of the four research stations.Our stations are Casey, Davis and Mawson in Antarctica and our sub-Antarctic station on Macquarie Island.The continent of Antarctica is in the Southern Ocean, some...

  • Field Leader

    vor 3 Wochen


    Perth, Österreich Tideri Jobbörse Vollzeit

    Contract/Temp Working for the Australian Antarctic Program, you'll become an Antarctic expeditioner, living and working remotely in the deep field, based out of one of the four research stations.Our stations are Casey, Davis and Mawson in Antarctica and our sub-Antarctic station on Macquarie Island.The continent of Antarctica is in the Southern Ocean, some...

  • Field Leader

    vor 3 Wochen


    Perth, Österreich Australian Antarctic Division Vollzeit

    Contract/TempWorking for the Australian Antarctic Program, you'll become an Antarctic expeditioner, living and working remotely in the deep field, based out of one of the four research stations. Our stations are Casey, Davis and Mawson in Antarctica and our sub-Antarctic station on Macquarie Island.The continent of Antarctica is in the Southern Ocean, some...

  • Field Supervisor

    vor 3 Wochen


    Perth, Österreich Service Stream Vollzeit

    Time left to apply End Date: December 27, 2024 (27 days left to apply)Job requisition ID: JR-114323Primary LocationWA - WelshpoolJob Description SummaryService Stream's Fixed Communications division is currently seeking a Field Supervisor to join our Unify Services team.About the RoleThe Field Supervisor will be responsible for supporting the Field Services...


  • Perth, Österreich Lead Group Vollzeit

    Job Title: Insolvency and Restructuring Accounting ManagerLead Group is seeking a seasoned professional to lead our Insolvency and Restructuring Accounting team.As a key member of our team, you will be responsible for managing complex restructuring processes and providing expert financial analysis to our clients.The ideal candidate will have a strong...


  • Perth, Österreich Mtu Maintenance Service Centre Australia Pty. Ltd. Vollzeit

    Field Service Representative Industrial Gas TurbinesMTU Service Centre Australia was founded in April 2014 and is currently located in Canning Vale, Western Australia.MTU Australia has highly trained and skilled technical staff with GE LM - Products licenses, providing rapid response to client's maintenance needs, whether scheduled or unscheduled.In August...

  • Field Service Engineer

    vor 2 Monaten


    Perth, Österreich Smiths Detection Vollzeit

    Smiths Detection, part of Smiths Group , is a global leader in threat detection and screening technologies for aviation, ports & borders, defense, and urban security.Our expertise is spread across 5 R&D centers, 21 Global Offices and 7 Manufacturing Sites with 3000 Brilliant Minds globally contributing for over 40 years at the frontline which enables us to...

  • Field Service Engineer

    vor 2 Monaten


    Perth, Österreich Smiths Detection Vollzeit

    Smiths Detection, part of Smiths Group, is a global leader in threat detection and screening technologies for aviation, ports & borders, defense, and urban security.Our expertise is spread across 5 R&D centers, 21 Global Offices and 7 Manufacturing Sites with 3000 Brilliant Minds globally contributing for over 40 years at the frontline which enables us to...


  • Perth, Österreich Gis Field Services, Inc Vollzeit

    GIS Field Services, Inc. has been in the mortgage field inspection industry for over 20 years and is based out of Dallas, TX.We are looking to hireMortgage Occupancy Field Inspectorsto perform residential property inspections on behalf of mortgage lenders.Our independent contractors enjoy a flexible schedule while earning weekly pay.Please visit our website...

  • Field Service Technician

    vor 2 Monaten


    Perth, Österreich Rotork Plc Vollzeit

    Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow of liquids, gases, and powders across many industries worldwide.Our purpose is Keeping the World Flowing for Future Generations.Job DescriptionReporting to the Service Supervisor, in this role you will be part of a National team of Field...

  • Field Service Specialist

    vor 2 Monaten


    Perth, Österreich Tideri Jobbörse Vollzeit

    Looking for an experienced Substation Technician preferably with relevant electrical licenses in Australia.You are required to mainly perform pre-defined tasks for accomplishing defined service delivery work for customer equipment.How You'll Make an ImpactPerforms mainly pre-defined, technical tasks (for example, basic commissioning of products and systems,...


  • Perth, Österreich Oshkosh Corporation, Inc. Vollzeit

    JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry.Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market.We partner with customers to provide quality equipment, training opportunities and trusted support within the...