Branch Manager
vor 2 Monaten
OUR COMPANYWith 15 busy locations, East Coast Car Rentals is one of Australia's leading independent car rental companies. With a passion for excellence, our goal is to exceed customer expectations and deliver exceptional services and products.As the Branch Manager of our Brisbane Airport (Hendra) location you will be vital to the leadership and success of the company.Reporting to both the National & Regional Operations managers, you will ensure the day-to-day operations run smoothly, along with maintaining a high standard of presentation, within a customer-focused environment.RESPONSIBILITIESSome of your duties will include:Manage all branch operations and personnel, ensuring efficient operation on a day-to-day basis, in accordance with the ECCR objectivesImprove productivity and streamline branch activities to maximise results and achieve peak performance levels. Draft forecasts and business plans as requiredDevelop and implement revenue plans to meet branch sales targets. Brief employees on plans and sales targets, promotions, and other relevant informationManage local budgets, allocate branch funds appropriately and work within company financial restraints, whilst conforming to company procedures and processes e.g., purchase orders, reconciliations, daily drawer balancesAddress customer issues/complaints as requiredCoordinate with other ECCR branches to share knowledge, plan promotional activities and/or achieve goalsEnsure the vehicle fleet is maintained to a high standard, adhering to maintenance schedules to ensure no more than 5% of the branch fleet is on maintenance at any given timeComplete physical inventory reports daily for both fleet vehicles and other assets – baby seats, GPS units etc.OTHER DUTIESAttend regular Manager meetings – via digital platforms or in personAttend any training required, including annual management conferenceEnsure that branch operations comply with all applicable laws and regulations for the industry within your state/territoryAssess local market conditions and identify business opportunitiesABOUT YOUOur ideal candidate will be flexible and able to work outside of core business hours if required. We are also looking for someone who can demonstrate education and experience in the following areas:Minimum 2 Years experience in the Rental Car Industry, preferably in a management roleProven experience in Leadership and ManagementExcellent analytical and reporting skillsGrowth Mindset - eager to learn, and open to changeStrong written and oral communication skillsFull Driver's LicenceTeam SpiritOUR CULTUREOur people are the strength of our business. We invest in the training and development of our employees helping them to reach their potential.Our company values of Honesty, Respect, Transparency, Customers, Innovation and Our People really resonate with our employees.We pride ourselves in having a fun and dynamic culture and want our people to be a part of our growing success and our passion for car rentals.WHAT'S ON OFFER?Competitive Salary (based on skills and experience)Future inclusion in our annual employee profit share schemeCompany carAttractive bonuses when KPI's achievedAttractive Employee Rewards and Recognition programImpressive Employee Assistance Program (EAP)At East Coast Car Rentals, we celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. Individuals are encouraged to apply for positions because of the characteristics that make them unique.Are you ready to take on this great opportunity? Please apply with your cover letter and resume today. A copy of the full position description can be requested.Your application will include the following questions:Do you have experience in a sales role?Which of the following statements best describes your right to work in Australia?How many years' experience do you have with forecasting for businesses?How many years' experience do you have as a branch manager?Do you have reconciliations experience?Have you worked in a role where you were responsible for budget management & forecasting?How many years of people management experience do you have?What's your expected annual base salary?
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