Hotel Services Team Leader
vor 1 Woche
Colton Court, 84 Valley View Dr, McLaren Vale SA 5171, Australia Req #247
Tuesday, 22 October 2024
About ACH Group: For over 70 years, ACH Group a leading not-for-profit in aged care, has enriched the lives of older South Australians.
With over 1,900 dedicated individuals working together, we're able to create good lives for our customers.
Our workforce delivers impact for our residents and customers through purpose-led roles across residential care, retirement living, home and community care, health and wellness, social experiences and corporate teams.
The role: We currently have an opportunity for an exceptionally motivated hospitality leadership professional to join our team on a full-time basis at ACH Group's Residential Care Home Colton Court, located in McLaren Vale.
As the Hotel Services Team Leader, you will take ownership of the daily hotel services operations, ensuring great resident hospitality experiences while overseeing compliance and meeting financial goals across food, dining and housekeeping operations, resident experiences & consumer satisfaction.
If you are a management professional who thrives in fast-paced environments with new challenges and consistently delivers to the highest quality, we want to hear from you
What you'll do: Management of catering, dining experience, cleaning and laundryLead a team and drive a culture that genuinely puts hospitality at the heart of what they doContinually drive a team to create and deliver exceptional customer experiencesSupport a positive environment, challenge the status quo and inspire your team to do the sameContinually seek improvements, identifying and addressing gapsManage the hospitality budget for the homeAbout You The role demands a person with outstanding communication skills and the ability to build strong relationships with people and stakeholders at all levels, along with:
Experience leading with emotional intelligence, coaching and mentoring your team to ensure they have the soft skills to effectively run the hospitality operationsExperience in the management of hotel, airline lounge or similar professional experienceSkills to provide feedback on performance and lead succession planning processes for team membersDemonstrated ability to lead large teams and implement transformative change within teams and organisationsProven customer engagement and complaint resolution approachComputer literacy with the ability to use Microsoft Office suite and learn multiple databasesExcellent communication and customer service skills to deal with a wide range of customersA Police Check for unsupervised contact / vulnerable groups less than 12 months old upon commencementIf you want to join our amazing team, we can offer you: Career development with in-house upskilling and external learning opportunitiesFriendly and inclusive culture, supporting diversity and employee wellbeingFinancial advice for HESTA members, our preferred superannuation supplierWellbeing program including free employee assistance programRecognition program acknowledging significant contributionsSalary packaging to maximise your take-home payDiscounted Corporate Membership - Health Insurance – BUPAACH Group is a not-for-profit organisation in the Health Care Sector.
This means that you can salary package up to $15,900 per annum for living expenses and $2,650 for meals/entertainment to reduce your tax.
We also offer a range of perks through our Employee Benefits Program (e.g., discounted private health).
How to Apply: Click 'Apply' now to apply
ACH Group celebrates and encourages workforce diversity and does not discriminate on the basis of gender, age, race, sexual orientation, gender identity, religious beliefs, disability or any other basis.
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Hotel Services Team Leader
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Adelaide, Österreich Ach Group VollzeitColton Court, 84 Valley View Dr, McLaren Vale SA 5171, Australia Req #247Tuesday, 22 October 2024About ACH Group:For over 70 years, ACH Group a leading not-for-profit in aged care, has enriched the lives of older South Australians. With over 1,900 dedicated individuals working together, we're able to create good lives for our customers. Our workforce...
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Adelaide, Österreich Tideri Jobbörse VollzeitColton Court, 84 Valley View Dr, McLaren Vale SA 5171, Australia Req #247 Tuesday, 22 October 2024 About ACH Group: For over 70 years, ACH Group a leading not-for-profit in aged care, has enriched the lives of older South Australians.With over 1,900 dedicated individuals working together, we're able to create good lives for our customers.Our workforce...
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Adelaide, Österreich Av Group Nb Inc. VollzeitColton Court, 84 Valley View Dr, McLaren Vale SA 5171, Australia Req #247Tuesday, 22 October 2024About ACH Group:For over 70 years, ACH Group a leading not-for-profit in aged care, has enriched the lives of older South Australians. With over 1,900 dedicated individuals working together, we're able to create good lives for our customers. Our workforce...
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