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Receptionist

vor 1 Woche


Melbourne, Österreich Pink Laser Clinics Vollzeit

About the role
We are looking for a Receptionist/Administrative Assistant who can provide exceptional customer service as well as sell products and packages to new and existing clients.
Our front desk team are pivotal in supporting the clinic and driving clinic sales and performance.
As you will be the front face of the brand, it is crucial that you provide customer service of the highest standard.
You will be looking for a casual or part time position and be motivated to develop experience and knowledge about aesthetic treatments.
You will be working with a team of experienced therapists and ensuring that the client experience is exceptional from start to finish.
Benefits and perks
This is an excellent opportunity for someone who has a customer service focus, is capable of administrative work and has a passion for skin treatments and clinical skin care.
In addition to ongoing training, development and a wonderful work environment, we offer Incredible product incentives and wholesale priced skin care.
Skills and experience
To be suitable for this role you must have:

Exceptional communication skills both written and verbal
Proven Track record to convert leads into sales to achieve daily/weekly targets
Computer literate, with skills in MS Word and Excel.
Must have experience in customer service

This is a wonderful opportunity for someone who loves skin, laser and aesthetic treatments, and is looking for experience in a an advanced skin clinic.
Duties will include:

General Operation
Oversee daily operations - opening and closing of clinic
Manage clinic rooms, clinical staff and clients according to booking schedule
Prepare treatment rooms and provide support to clinicians if necessary
Stock control and management

Sales and Client Relationship Management
Converting new leads into sales to achieve daily/weekly targets
Recommending cosmeceutical home care products and treatments to best manage clients concerns.
Managing client treatment packages and schedules
Attending clinic events and training sessions, as required.
Achieving sales targets and KPI's.

Administration
Booking new clients and ensuring client treatment plans are booked into the calendar
Taking payments
Sales and data reporting

Must be available on Fridays and Saturdays.
We are looking forward to hearing from you.
Only successful candidates will be contacted.