Technical Advisor
vor 1 Woche
Attractive salary + bonus + great benefitsWork collaboratively with external and internal stakeholdersProvide side by side technical coaching and mentoring to team membersThe purpose of this role is to provide technical assistance to assist in the onboarding of new Claims Advisors including arranging system access, equipment allocation and building access.
The Technical Advisor will also be responsible for the scheduling and facilitating of onboarding training, day-to-day claims management mentoring and negotiations training.The Technical Advisor will also mentor current Claims Advisors by contributing to and driving proactive claims management across the division.
They will be responsible for ensuring cost effective intervention is provided in a timely manner and influencing effective claims strategy within the claims team.As this role involves hands-on training with new starters essential in-office collaboration and training sessions is a must.
In office time would be based on business needs for 4-5 days a week, most weeks.
Working closely in person with new starters creates a supportive office environment, you'll have the chance to make a real impact while boosting your own professional growthWhat you'll do (not limited to):Act as the subject matter expert for the immediate team in area of specialisation and is the main point of contact for all technical queries relating to policy, legislation, product knowledge, systems, processes or proceduresProvides specialist technical and/or professional advice for the authorisation and approval of complex claims/policies involving analysis and experience to arrive at the correct course of actionIncrease awareness of the cost and consequence of technical decisionsActively share knowledge, advise, and coach others to build and develop technical capabilities to create a 'high performing team" environmentExecute high-quality learning experiences in accordance with adult and modern learning principles.What you will bring:Minimum 5 year's technical insurance experienceAbility to make effective decisions in a timely manner and in line with delegated authorityAbility to identify developmental needs of team members and recommend training activities to achieve positive outcomesFinancial knowledge sufficient to interpret and analyse reports relevant to area of responsibilityAbility to coach and mentor others to build technical knowledge and expertise.What's in it for you:Competitive salary packageDiscounts of up to 25% on our various Insurance productsFlexible working environment and arrangements; genuine focus on work-life balanceNumerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing)We offer support and various programs for our people: (Employee Assistance Program (EAP), Health & Wellbeing, Study Support, Employee Referral Program, Facilities for nursing mothers, Company share options, Social club, Years of Service Recognition).Employee benefits | Suncorp GroupWhat you will love about working with us:Better outcomes for customers takes innovation, care and a laser focus.
As part of the Suncorp Group, we're the go-getters working at the heart of some of Australia and New Zealand's most trusted names in banking and insurance to deliver just that – and then some.
Here, you'll be equipped with all kinds of support and opportunities to make an impact, because our commitment to brightening lives extends to all our incredible people too.
And in an organisation that measures success through the results we deliver for our customers, communities and each other, you'll thrive knowing you're making a genuine difference along the way.
Suncorp has been awarded Employer of Choice for Gender Equality (EOCGE) by the Workplace Gender Equality Agency (WGEA) for seven years in a row.We believe we are at our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected.
We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact ****** for a confidential conversation.Insurance & Superannuation
More than 10,000 employeesBuilding futures and protecting what matters – is not only our purpose but has also been our focus for over 100 years.
It's based on a strong conviction: we are building a sustainable and responsible financial services Group, helping our customers, people, shareholders and communities to prosper.
We offer insurance, banking and wealth products and services through some of Australia and New Zealand's most recognised financial brands.Building futures and protecting what matters – is not only our purpose but has also been our focus for over 100 years.
It's based on a strong conviction: we are building a sustainable and responsible financial services Group, helping our customers, people, shareholders and communities to prosper.
We offer insurance, banking and wealth products and services through some of Australia and New Zealand's most recognised financial brands.Perks and benefits A hybrid workplace Greater support for working parents Paid volunteer and emergency response leave Brighter Futures Health and wellbeing Invest in your futureResearching careers?
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