Department Of Justice And Attorney- General
vor 2 Wochen
Management (Information & Communication Technology)
Government - State (Government & Defence)
• Lead and manage the operations of the Business Systems team to develop, maintain, enhance, administer, and support Crown Law's business systems and information technology services.
• Ensure IT service management is highly client-focused and aligned with ITIL practices, and support continual improvement.
• Lead the design and delivery of changes and updates to business systems and applications, coordinating processes to build, test, and deploy.
• Undertake technical work required to ensure high availability and performance of systems including monitoring, maintenance, and problem management.
• Consult with business stakeholders to understand technology and information management requirements and provide advice and outcomes aligned with operational strategies and ICT policies.
• Identify and evaluate opportunities for new technology solutions and system enhancements that support Crown Law's current and future business needs.
• Develop guidelines and procedures for the effective use of business systems based on principles of information management governance.
• Deliver project tasks including drafting business cases, requirements specifications, and project plans.
• Oversee organisational IT learning and communication activities, including induction training and resource development.
• Manage relationships with external suppliers and Justice IT Services, and liaise, consult, and negotiate to ensure service provision meets business requirements.
• Supervise the Business Systems Team members to deliver operational support and/or project outcomes including:
Individual performance management and development activities; Co-ordination, delegation and scheduling of work; Ensure client service standards are continuously met; Utilise effective communication skills to support a collaborative, team approach to managing work tasks.
Applications to remain current for 12 months.
Job Ad Reference: QLD/604658/24
Closing Date: Monday, 2 December 2024
At the Department of Justice and Attorney-General (DJAG), we are dedicated to creating a safer, fairer, and more just Queensland.
Working in our department gives you the opportunity to address complex issues, such as reducing the overrepresentation of First Nations people in the justice system, ending domestic and family violence, and minimising gambling harm.
Join a team of passionate, supportive professionals committed to making a meaningful impact every day.
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