Personal Lines Account Manager
vor 8 Stunden
Description
Founded in 1974, Sihle Insurance Group has established its position as a distinguished leader in the insurance industry, guided by core values that include integrity, respect, superior customer service, and a people-first mentality.
As one of Florida's premier privately held agencies, Sihle Insurance is proud of the rich history that originated with our late founder, Jerry Sihle, over 50 years ago.
Sihle Insurance stands as one of Florida's largest privately held agencies with an expansive presence that includes our headquarters located in Altamonte Springs along with 7 additional offices across Florida.
Committed to upholding its heritage as a family-owned and professionally managed agency, Sihle Insurance takes immense pride in its unwavering dedication to serving our clients, enriching and supporting our communities, and fostering a nurturing culture that values and empowers our employees.
Through our steadfast commitment, sustained growth, and dedication to remaining a privately held family company, Sihle Insurance ensures a promising future for many generations to come.
We are currently hiring for a Personal Insurance Account Manager.
Responsibilities include, but are not limited to:Manage an assigned personal lines insurance book of businessDeliver amazing client serviceEnsure all productivity, quality, and service standards are metImplement client insurance policy administrative processes, including tracking, renewals, new policy set-up, online rating, invoicing, accounts receivables monitoring, audit and contract review, finance contact preparation, and policy reviewMaintain current, accurate data in the Applied Epic agency management systemDevelop and maintain positive, productive relationships with agents, leadership, and co-workersProvide high level, responsive customer service to clientsRequirements:Minimum of an Active Florida 4-40 (Customer Representative License), 2-20 (Property and Casualty License), or 20-44 (Personal Lines Agent)Ideal candidate with 3+ years experience servicing Personal Lines Insurance AccountsApplied Epic experience is a plusBilingual is a plusAbility to perform under pressure and work in a fast-paced environmentExcellent verbal and written communication skills with prompt response timesKnowledge of insurance products and their application to businessProfessional phone/office etiquetteMaintains a cordial and professional relationship and has a strong service focusAbility to perform at a high volume with a high degree of accuracyExceptional personal character, including a strong work ethic, positive attitude, and willingness to assist others.Ability to cross-sell to new and existing clientsBenefits:100% Company paid health insurance100% Company paid dental insurance100% Company paid life insuranceVision insurance, plus much moreReduced hour work week with full pay401(k) matchingGenerous Paid time off – Holidays, Sick, & PTOVTO (Volunteer Time off)Competitive base salary (commensurate with experience)Bonus incentive based on individual/agency performanceWe are an Equal Opportunity Employer
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