Support Engineer Ii
vor 3 Wochen
About Us 21st Century Software is the leader in software solutions for the IBM Z platform, which is the platform trusted by most worldwide finance institutions, healthcare, insurances, retail and governments.
We are growing our team and our skills in 21CS VSEn platform (one of the operating systems for IBM Z).
About the Role: We are seeking a Technical Support Engineer II interested in operating systems and middleware in general and specifically willing to be part of the VSE platform team.
The goal is to provide premium support to our loyal VSE customer community to which VSE is critical for their business.
As a Technical Support Engineer, you will provide your technical knowledge to resolve customer issues and offer guidance on product usage.
You must be comfortable communicating with customers, managing a support queue and have general debugging skills.
You will work as part of a team and facilitate end-to-end resolution of customer issues.
As you grow in your role, you may have the opportunity to perform code modification, build analysis, test and handle debugging tasks as well as provide input related to product features.
Responsibilities : Accurately assess customer needs, set and meet expectations. Provide ongoing technical support and guidance to customers using defined support guidelines. Perform problem verification by confirming customer's environment, error messages and symptoms of a problem. Independently diagnose complex problems and duplicate customer issues where possible using standard utilities and 21CS software tools. Maintain case tracking details for similar/future problem resolution. Provide status updates to management of ongoing high-risk cases. Work effectively across multiple teams to research and resolve product or customer issues Some after-hours, weekends and on-call responsibilities may be required. Qualifications: We expect you to have a natural tendency to probelm solving, and bring with you strong analytical and resolution skills.
For this role, it is important that you are a team player and posess a high personal integrity.
We imagine that you have strong interpersonal and communication skills, and earn trust easily.
You enjoy learning, and can commit to learning new technologies if needed.
Basic understanding of operating systems and middleware Understanding of Agile principles IBM Z architecture knowledge: usage and development Experience with z/VM, z/OS, Linux on Z Experience with VSE platform as user, administrator, operator Min.
3 years of experience in VSE operating system skills: usage, installation, and administration Min.
3 years of experience in IBM zSystems architecture knowledge: usage and development Min.
3 years of experience in VSE Debugging skills Preferred Skills: Min.
3 years of experience in LE and Compilers programming Min.
3 years of experience in VSE HLASM and C programming Education: • Preferred - Bachelors or better in Computer Science.
#J-18808-Ljbffr
-
Structural Engineer Ii
vor 1 Monat
Perth, Österreich Airswift VollzeitAbout Airswift Airswift is an international workforce solutions provider.With 1000 employees and 9,000 contractors operating in over 70 countries, Airswift's geographical reach, experience and expertise across the energy, mining, infrastructure and technology sectors is unparalleled. Position: Structural Engineer II Project: Woodside Karratha Life Expansion...
-
Structural Engineer Ii
vor 4 Wochen
Perth, Österreich Airswift VollzeitAbout AirswiftAirswift is an international workforce solutions provider. With 1000 employees and 9,000 contractors operating in over 70 countries, Airswift's geographical reach, experience and expertise across the energy, mining, infrastructure and technology sectors is unparalleled.Position: Structural Engineer IIProject: Woodside Karratha Life...
-
Structural Engineer Level Ii
vor 4 Wochen
Perth, Österreich Tideri Jobbörse VollzeitJob Description - Structural Engineer Level II (PER051S)Company: WorleyPrimary LocationAUS-WA-PerthJobStructuralScheduleFull-timeEmployment Type: Agency ContractorJob Level: ExperiencedJob PostingOct 18, 2024Duration of Contract12 MonthsAbout the jobWe're looking for aStructural Engineer Level IIto join ourPerthteam.When you work for us, you get the chance...
-
Structural Engineer Ii
vor 6 Stunden
Perth, Österreich Airswift VollzeitAbout AirswiftAirswift is an international workforce solutions provider. With 1000 employees and 9,000 contractors operating in over 70 countries, Airswift's geographical reach, experience and expertise across the energy, mining, infrastructure and technology sectors is unparalleled.Position: Structural Engineer IIProject: Woodside Karratha Life...
-
Electrical Engineer Level Ii
vor 1 Monat
Perth, Österreich Https:Www.Energyjobline.ComSitemap.Xml VollzeitAbout the job: The primary purpose of this role is to drive and deliver safe and sustainable electrical engineering design for brownfield upgrade projects.As an Electrical Engineer Level II, you will be responsible for driving and delivering safe and sustainable electrical engineering design for brownfield upgrade projects.You will be reporting to your...
-
Electrical Engineer Level Ii
vor 4 Wochen
Perth, Österreich Technical Resources VollzeitAbout the Job The primary purpose of this role is to drive and deliver safe and sustainable electrical engineering design for brownfield upgrade projects.As an Electrical Engineer Level II, you will be responsible for driving and delivering safe and sustainable electrical engineering design for brownfield upgrade projects.You will be reporting to your...
-
Electrical Engineer Level Ii
vor 1 Monat
Perth, Österreich Https:Www.Energyjobline.ComSitemap.Xml VollzeitAbout the jobThe primary purpose of this role is to drive and deliver safe and sustainable electrical engineering design for brownfield upgrade projects. As an Electrical Engineer Level II, you will be responsible for driving and delivering safe and sustainable electrical engineering design for brownfield upgrade projects. You will be reporting to your...
-
Electrical Engineer Level Ii
vor 1 Monat
Perth, Österreich Tideri Jobbörse VollzeitAbout the job The primary purpose of this role is to drive and deliver safe and sustainable electrical engineering design for brownfield upgrade projects.As an Electrical Engineer Level II, you will be responsible for driving and delivering safe and sustainable electrical engineering design for brownfield upgrade projects.You will be reporting to your...
-
Electrical Engineer Level Ii
Vor 3 Tagen
Perth, Österreich Airswift VollzeitElectrical Engineer Level II Location:Perth, Australia (Hybrid)Employment Type:Full-time, ContractDuration:12-month contractFlexible Working:Enjoy a hybrid arrangement—3 days on-site and 2 days from home.Functional Manager (Global):Electrical Department Manager - Australia WestDaily Supervisor (Project):Discipline Team LeadThe Role:The primary purpose of...
-
Electrical Engineer Level Ii
Vor 3 Tagen
Perth, Österreich Technical Resources VollzeitAbout the JobThe primary purpose of this role is to drive and deliver safe and sustainable electrical engineering design for brownfield upgrade projects. As an Electrical Engineer Level II, you will be responsible for driving and delivering safe and sustainable electrical engineering design for brownfield upgrade projects. You will be reporting to your...
-
Manufacturing Engineer Ii
vor 1 Monat
Perth, Österreich Https:Www.Energyjobline.ComSitemap.Xml VollzeitManufacturing Engineer II Location: Hyderabad, IN Employment type: Employee Place of work: Hybrid Offshore/Onshore: Offshore TechnipFMC is committed to driving real change in the energy industry.Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it.You'll be joining a culture...
-
Manufacturing Engineer Ii
vor 1 Monat
Perth, Österreich Https:Www.Energyjobline.ComSitemap.Xml VollzeitManufacturing Engineer II Location: Hyderabad, IN Employment type: Employee Place of work: Hybrid Offshore/Onshore: Offshore TechnipFMC is committed to driving real change in the energy industry.Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it.You'll be joining a culture...
-
Manufacturing Engineer Ii
Vor 7 Tagen
Perth, Österreich Tideri Jobbörse VollzeitManufacturing Engineer II Location: Hyderabad, IN Employment type: Employee Place of work: Hybrid Offshore/Onshore: Offshore TechnipFMC is committed to driving real change in the energy industry.Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it.You'll be joining a culture...
-
Airswift | Electrical Engineer Level Ii | Perth
Vor 3 Tagen
Perth, Österreich Tideri Jobbörse VollzeitElectrical Engineer Level II Location: Perth, Australia (Hybrid)Employment Type: Full-time, ContractDuration: 12-month contractFlexible Working: Enjoy a hybrid arrangement—3 days on-site and 2 days from home.Functional Manager (Global): Electrical Department Manager - Australia WestDaily Supervisor (Project): Discipline Team Lead The Role:The primary...
-
Software Engineer Ii
vor 2 Monaten
Perth, Österreich 21St Century Software VollzeitAbout Us 21st Century Software is the leader in software solutions for the IBM Z platform, which is the platform trusted by most worldwide finance institutions, healthcare, insurances, retail, and governments. We are growing our team and our skills in the 21CS VSEn platform (one of the operating systems for IBM Z). The Role We are looking for a...
-
Process Engineer Ii
vor 1 Monat
Perth, Österreich Whitsunday Regional Council VollzeitAll Orbits, All Planets - Join us on our journeyGilmour Space is the leading Australian rocket company, pioneering next-generation hybrid propulsion technologies for small satellite launch vehicles.As a member of the Launch Operations department, the Process Engineer II's purpose is to develop and optimise processes and related infrastructure according to...
-
It Support Associate Ii
Vor 6 Tagen
Perth, Österreich Amazon VollzeitIT Support Associate II - Night Shift, Operations Technology Solutions (OTS)About Operations Technology Solutions (OTS)Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT...
-
It Support Associate Ii, Opstechit
vor 1 Monat
Perth, Österreich Amazon VollzeitJob ID: 2710761 | Servicios Comerciales Amazon México S. de R.L.de C.V.Las operaciones están en el corazón del negocio de Amazon.Somos conocidos por nuestra velocidad, precisión y servicio excepcional.Nuestros edificios entregan decenas de miles de productos a cientos de países en todo el mundo, todos los días.OpsTech IT brinda soporte de TI global...
-
It Support Associate Ii, Opstechit
vor 1 Monat
Perth, Österreich Tideri Jobbörse VollzeitJob ID: 2710761 | Servicios Comerciales Amazon México S.de R. L.de C. V.Las operaciones están en el corazón del negocio de Amazon.Somos conocidos por nuestra velocidad, precisión y servicio excepcional.Nuestros edificios entregan decenas de miles de productos a cientos de países en todo el mundo, todos los días.Ops Tech IT brinda soporte de TI global...
-
Subsea Structural Engineer Level Ii
vor 1 Monat
Perth, Österreich Tideri Jobbörse VollzeitAbout the role The Structural Engineer will be responsible for structural engineering & development for high technology systems and assists the integrated project team on various ongoing projects and tenders.Position: Structural Engineer - Subsea Location: Perth Indicative Term of Contract: 12 months Professional Qualifications & Experience: Recognised...
