Accor Apartments
vor 2 Wochen
Peppers Soul, 8 The Esplanade, Surfers Paradise, Queensland, Australia Req #3538
Peppers Soul Surfers Paradise is centrally located within the tourism hot spot of Queensland's Gold Coast and within walking distance of the light rail.
Peppers Soul towers above the ocean shore offering a selection of one, two and three Bedroom apartments over 77 levels.
Guests can enjoy sweeping vistas of the famous Surfers Paradise beach from their rooms or while dining and experiencing a signature cocktail at Hyde Paradiso, the place to be seen by the sea
On your days off, be spoilt for choice with all that Surfers Paradise has to offer with restaurants, nightclubs, beaches, shopping and more all at your doorstep
Purpose
As Concierge , you will be the face of hospitality, responsible for elevating our guests' experiences to the next level.
You will play a crucial role in providing personalised assistance, local insights, and exceptional service, turning each guest's stay into a memorable adventure.
Primary Responsibilities
Foster genuine connections with guests, making them feel valued and comfortable during their stay Assist guests with transport and travel arrangements, luggage delivery and storage, parking and valet services Address and resolve guest concerns promptly and professionally Offer expert recommendations for local attractions, restaurants, and activities Promote seamless communication and cooperation among departments, including Housekeeping, Front Office (including Reservations), and Maintenance Skills and Experience
Previous customer service experience, preferably in the hospitality industry A track record of effectively managing multiple tasks and excelling in high-pressure situations Strong problem-solving abilities and a proactive approach Outstanding communication and interpersonal abilities Have a good grasp of local knowledge or the ability to quickly learn and improve current knowledge Drivers licence – possessing an open (manual) drivers licence is advantageous Willingness to embrace a flexible rotating roster, including evening, weekend and public holiday shifts as required At Accor, we welcome you as you are.
We help you grow and learn, so that work brings purpose to your life.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.
Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours.
We invite you to APPLY NOW.
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