Cybersecurity Support Engineer

vor 3 Wochen

Sydney, Österreich Fortinet, Inc. Vollzeit

Location: Australia (Canberra, Sydney)
Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security.
At Fortinet, our mission is to safeguard people, devices, and data everywhere.
We are currently seeking a dynamic Cybersecurity Support Engineer to contribute to the success of our rapidly growing business.
As a Cybersecurity Support Engineer, you will: Provide technical support for customers via phone, chat, and web-based solutions.Provide on-site troubleshooting assistance when required at the customer's location.Collect, analyse, and investigate the reported problem; recommend corrective actions and provide a resolution by means of debugging, packet captures, and traffic flow analysis.Reproduce customer environments on lab equipment for duplication and problem resolution.Communicate with the Engineering/Development team to report and resolve product issues.Own and manage technical cases and provide corrective actions based on analysis and troubleshooting.Create technical articles and bulletins to improve the internal and external knowledge base.Develop core competency on Fortinet's product line and technologies.Be asked to provide assistance to the Professional Services team if required, including developing a clear understanding of the customer requirements (project scope, technical requirements, and solution design).Assist in the deployment, configuration, cutover, testing, and troubleshooting of Fortinet security solutions in customer environments.Be responsible for the delivery and administration of assigned Professional Services engagements, including:Creation of Statements of Work.Daily / weekly summary reports.Effectively communicate relevant project information to Fortinet management as appropriate.Follow up with customers and internal Fortinet departments to ensure project documentation is completed, including:Creation of Statement of Work documentAcknowledgement of work performed including work complete signingKnowledge TransferCustomer satisfaction surveysWe Are Looking For: An insightful and influential collaborator to join our team.
We encourage you to apply for this position if you have the following qualities:
Australian citizen with NV2 Security Clearance.Experience working as an engineer in telecommunications, networking, or the security industry, or equivalent education.Good knowledge of the OSI model and TCP/IP protocol.Administrative knowledge of Windows, Unix, or Linux.Proficient spoken and written English.Positive, communicative, and customer-oriented attitude.Having any industry certificates is an advantage (NSE4, NSE7, CCNA, CISSP, CCNP).Basic experience with security devices (Firewalls, IPSs, Mail Security Gateways, etc.
).Knowledge of dynamic routing protocols and their implementation (OSPF, BGP).Knowledge of authentication protocols and methods (LDAP, SSO, 2-factor authentication, etc.
).Knowledge of database maintenance and SQL.Bachelor's / Master's Degree in Electrical Engineering or Computer Science or equivalent experience.Why Join Us: At Fortinet, we embrace diversity and inclusivity.
We encourage applications from diverse backgrounds and identities.
Explore our welcoming work environment designed for a rewarding career journey with an attractive Total Rewards package to support you with your overall health and financial well-being.
Join us in bringing solutions that make a meaningful and lasting impact on our 660,000+ customers around the globe.
We will only notify shortlisted candidates.
#J-18808-Ljbffr

  • Cybersecurity Support Engineer

    vor 3 Wochen

    Sydney, Österreich Fortinet Vollzeit

    FortinetFortinet delivers cybersecurity everywhere you need it. We secure the entire digital attack surface from devices, data, and apps and from data center to home office.Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security....

  • Fortinet | Cybersecurity Support Engineer

    vor 3 Wochen

    Sydney, Österreich Tideri Jobbörse Vollzeit

    Fortinet Fortinet delivers cybersecurity everywhere you need it.We secure the entire digital attack surface from devices, data, and apps and from data center to home office.Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security.At...

  • Cybersecurity Engineer

    Vor 3 Tagen

    Sydney, Österreich Tbwa ChiatDay Inc Vollzeit

    Cremorne, Victoria, Australia · Sydney, New South Wales, AustraliaJoin Akaysha Energy, a driving force behind the global renewable energy revolution.As a subsidiary of BlackRock's Global Renewable Power Fund, we are at the forefront of developing, financing, and operating transformative energy storage and renewable projects.Harness your passion for the...

  • Data Engineer | Cybersecurity

    vor 3 Monaten

    Sydney, Österreich Macquarie Bank Limited Vollzeit

    Join our Cyber Platforms team within the Cybersecurity department and assist with providing services to the wider Technology division.At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55 years of unbroken...

  • Data Engineer | Cybersecurity

    vor 3 Monaten

    Sydney, Österreich Macquarie Bank Limited Vollzeit

    Join our Cyber Platforms team within the Cybersecurity department and assist with providing services to the wider Technology division.At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities.We are a global financial services group operating in 34 markets and with 55 years of unbroken...

  • Cybersecurity/Wintel Engineer

    vor 2 Monaten

    Sydney, Österreich Datacom Vollzeit

    DatacomWe work across Australia and New Zealand to make a difference in people's lives by turning the imaginable into reality.Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help them to use the power of tech to innovate and grow.About the Role (Your Why)We are seeking people...

  • Cybersecurity/Wintel Engineer

    vor 2 Monaten

    Sydney, Österreich Datacom Vollzeit

    DatacomWe work across Australia and New Zealand to make a difference in people's lives by turning the imaginable into reality.Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help them to use the power of tech to innovate and grow.About the Role (Your Why) We are seeking people...

  • Advanced Support Engineer

    vor 2 Monaten

    Sydney, Österreich Fortinet Vollzeit

    FortinetFortinet delivers cybersecurity everywhere you need it.We secure the entire digital attack surface from devices, data, and apps and from data center to home office.Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security.At...

  • Advanced Support Engineer

    vor 2 Monaten

    Sydney, Österreich Tideri Jobbörse Vollzeit

    Fortinet Fortinet delivers cybersecurity everywhere you need it.We secure the entire digital attack surface from devices, data, and apps and from data center to home office.Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security.At...

  • Advanced Support Engineer

    vor 1 Monat

    Sydney, Österreich Fortinet Vollzeit

    Location: Australia (Sydney) Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security.At Fortinet, our mission is to safeguard people, devices, and data everywhere.We are currently seeking a dynamic Advanced Support Engineer to...

  • Advanced Support Engineer

    Vor 5 Tagen

    Sydney, Österreich Fortinet, Inc. Vollzeit

    Location: Australia (Sydney)Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Advanced Support Engineer to...

  • Tbwa Chiat/Day Inc | Cybersecurity Engineer

    Vor 2 Tagen

    Sydney, Österreich Tideri Jobbörse Vollzeit

    Cremorne, Victoria, Australia · Sydney, New South Wales, Australia Join Akaysha Energy, a driving force behind the global renewable energy revolution.As a subsidiary of BlackRock's Global Renewable Power Fund, we are at the forefront of developing, financing, and operating transformative energy storage and renewable projects.Harness your passion for the...

  • Associate Cybersecurity Analyst

    vor 1 Monat

    Sydney, Österreich Avature Vollzeit

    The a2 Milk Company, driven by science and a pioneering spirit, disrupted the dairy and infant milk formula industry.Our vision is to create an A1-free world where dairy nourishes all people and our planet.The a2 Milk Company seeks to achieve this through the naturally occurring a2 Milk difference and by bringing a more sustainable approach to dairy.Your...

  • Cloud Network Engineer

    vor 3 Monaten

    Sydney, Österreich Tesserent Vollzeit

    TesserentTesserent is a full-service cybersecurity and secure cloud services provider, partnering with clients from all industries and all levels of government.Tesserent is an agile and dynamic Australian IT company delivering Infrastructure as a Service (IaaS) via private, public and hybrid cloud solutions.Founded in Melbourne, originally focusing on...

  • Cloud Network Engineer

    vor 3 Monaten

    Sydney, Österreich Tideri Jobbörse Vollzeit

    Tesserent Tesserent is a full-service cybersecurity and secure cloud services provider, partnering with clients from all industries and all levels of government.Tesserent is an agile and dynamic Australian IT company delivering Infrastructure as a Service (IaaS) via private, public and hybrid cloud solutions.Founded in Melbourne, originally focusing on...

  • Lead Cloud Security Engineer

    vor 13 Stunden

    Sydney, Österreich This Is An It Support Group Vollzeit

    Equal Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.EEO/AA/M/F/Disabled/VetsJob Description:As a global media and information services company, News Corp understands the importance of data security and...

  • Security Engineer

    vor 1 Monat

    Sydney, Österreich Clearcompany Vollzeit

    Exciting opportunity with a leading Insurtech business in Sydney - Looking to step into a leadership role in the future.Looking for an exciting opportunity to use your expertise in cybersecurity and risk management?Our client, a leading boutique Insurance business, is seeking the skills of a talented and driven Cyber Security Engineer to join their team to...

  • Security Engineer

    vor 1 Monat

    Sydney, Österreich Clearcompany Vollzeit

    Exciting opportunity with a leading Insurtech business in Sydney - Looking to step into a leadership role in the future. Looking for an exciting opportunity to use your expertise in cybersecurity and risk management?Our client, a leading boutique Insurance business, is seeking the skills of a talented and driven Cyber Security Engineer to join their team to...

  • Senior Safety Assurance Engineer

    vor 3 Wochen

    Sydney, Österreich Airswift Vollzeit

    Elevate Your Career as a Senior Safety Assurance EngineerWe are seeking a Senior Safety Assurance Engineer to work across a pipeline of rail projects in Australia.Considerable experience in System Safety Assurance in Rail or Defence is required.Responsibilities Provide technical expertise in Systems Engineering and Safety Assurance across various projects in...

  • Cloud Priority Support Engineer

    vor 3 Monaten

    Sydney, Österreich Acronis Vollzeit

    Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Cloud Priority Support Engineer to join our mission to create a #CyberFit future and protect all data, applications, and systems across any environment.As the...