Senior Customer Support Manager
vor 4 Wochen
To help people go anywhere and get anything and earn their way.Customer service and supportFull-timeOffice | Sydney, NSW, AustraliaMid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.We are a tech company that connects the physical and digital worlds to help make movement happen at the tap of a button. Because we believe in a world where movement should be accessible. So you can move and earn safely. In a way that's sustainable for our planet. And regardless of your gender, race, religion, abilities, or sexual orientation, we champion your right to move and earn freely and without fear.About the roleWe're looking for a Senior Customer Support Manager / Program Lead to develop and lead support efforts for our Centers of Excellence servicing ANZ. The teams are spread across Australia and the Philippines, with an opportunity to further diversify into other countries.What you'll be responsible forProvide ongoing training, support, and coaching to help customer support teams achieve their goals and objectives.Manage Customer Support Technology.Identify and implement technology to optimize processes and collaboration for customer-facing teams to deliver high levels of support.Enable Customer Support Teams.Collect and analyze customer data to optimize workflows, operating procedures, and resources to enable support teams.Skills you'll needWorks with others by being open, clear in communication, and listening to achieve goals.Compares and ranks the relative importance and/or urgency of different tasks to identify the best order of actions.Problem solving: Identifies problems and develops logical solutions that address the problems.Meet the teamThe ANZ Customer Experience Team is responsible for delivering seamless experiences for our customers through policy creation, product launches, automations, and strategic initiatives. Uber thrives on continuous improvement for our customers and making data-backed decisions.
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Senior Customer Support Manager
vor 3 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitTo help people go anywhere and get anything and earn their way.Customer service and support Full-time Office | Sydney, NSW, Australia Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team.Typically within 2-5 years of experience.We are a tech company that connects the physical and digital worlds to...
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Senior Customer Support Manager
vor 3 Wochen
Sydney, Österreich Uber VollzeitThis is a Senior Customer Support Manager role with one of the leading companies in AU right now 🔥 -- Uber -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Uber 🧐🧐**About the Role** We’re looking for a Senior Customer Support Manager / Program Lead, as...
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Customer Success Senior Manager
vor 2 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitSaaS EdTech Customer Success Senior Manager We are looking for an innovative, strategically minded leader to join us as the Customer Success Senior Manager.Our program is licensed by Australian high schools nationally, and we are looking for someone to lead the acquisition and retention strategy for the business.In your role you will be instrumental in...
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Customer Success Senior Manager
vor 2 Wochen
Sydney, Österreich The Careers Department VollzeitSaaS EdTech Customer Success Senior ManagerWe are looking for an innovative, strategically minded leader to join us as the Customer Success Senior Manager.Our program is licensed by Australian high schools nationally, and we are looking for someone to lead the acquisition and retention strategy for the business.In your role you will be instrumental in...
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Manager, Customer Support
vor 1 Monat
Sydney, Österreich Sevenrooms VollzeitThe Team & RoleWe are looking for a dynamic and experienced Manager, Customer Support to lead our dedicated customer support team in APAC. You will be responsible for overseeing daily operations, managing a team of support representatives, and ensuring that our customers receive timely, effective, and empathetic support. This role will report directly to our...
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Manager, Customer Support
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitThe Team & Role We are looking for a dynamic and experienced Manager, Customer Support to lead our dedicated customer support team in APAC.You will be responsible for overseeing daily operations, managing a team of support representatives, and ensuring that our customers receive timely, effective, and empathetic support.This role will report directly to our...
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Senior Customer Finance Manager
Vor 5 Tagen
Sydney, Österreich Tideri Jobbörse VollzeitSenior Customer Finance Manager Want to help us bring happiness to the world?Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and people?Then this is the place for you.As proud bakers and chocolatiers and custodians of iconic global brands, we don't compromise on...
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Senior Manager, Customer Resolutions
vor 1 Monat
Sydney, Österreich Rabobank Gruppe VollzeitRabobank is the world's leading specialist in food & agribusiness banking.One of our key strengths lies in our people who have a deep understanding of agriculture & are committed to adding long-term value for clients.Our commitment to our employees & clients is at the heart of everything we do.The role Join Rabobank's dynamic team in the newly established...
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Senior Customer Success Manager
Vor 5 Tagen
Sydney, Österreich The Recruitment Company VollzeitAccount & Relationship Management (Sales)This is an exciting opportunity for a dynamic and motivated Senior Customer Success Manager to join a leading technology company that specializes in delivering cutting-edge digital product content solutions to retailers, distributors, and manufacturers. This company is renowned for its innovation and is trusted by...
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Senior Customer Solutions Manager
vor 3 Wochen
Sydney, Österreich Amazon VollzeitDo you want to work with Australia's largest enterprises to enable their journey to the cloud? In this role you'll ensure that all AWS teams and partners work together effectively to accelerate customers' cloud journey.At Amazon Web Services we are leading the cloud revolution. As a Senior Customer Solutions Manager you will take end-to-end ownership of a...
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Senior Customer Solutions Manager
vor 4 Wochen
Sydney, Österreich Amazon VollzeitJob ID: 2714100 | Amazon Web Services Australia Pty LtdDo you want to work with Australia's largest enterprises to enable their journey to the cloud? In this role you'll ensure that all AWS teams and partners work together effectively to accelerate customers' cloud journey.At Amazon Web Services we are leading the cloud revolution. As a Senior Customer...
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Senior Customer Solutions Manager
Vor 4 Tagen
Sydney, Österreich Amazon VollzeitDo you want to work with Australia's largest enterprises to enable their journey to the cloud? In this role you'll ensure that all AWS teams and partners work together effectively to accelerate customers' cloud journey.At Amazon Web Services we are leading the cloud revolution. As a Senior Customer Solutions Manager you will take end-to-end ownership of a...
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Customer Support
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitJob Details As a Customer Support Manager, you will be at the core of our customer interactions, ensuring their needs are effectively communicated to our internal team.You'll work closely with customers to understand their challenges and provide personalised support and solutions that align with their goals.Your role will involve facilitating clear...
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Customer Support
vor 1 Monat
Sydney, Österreich Summit Tech Pty VollzeitJob DetailsAs a Customer Support Manager, you will be at the core of our customer interactions, ensuring their needs are effectively communicated to our internal team.You'll work closely with customers to understand their challenges and provide personalised support and solutions that align with their goals.Your role will involve facilitating clear...
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Senior Customer Solutions Manager
vor 4 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitJob ID: 2714100 | Amazon Web Services Australia Pty Ltd Do you want to work with Australia's largest enterprises to enable their journey to the cloud?In this role you'll ensure that all AWS teams and partners work together effectively to accelerate customers' cloud journey.At Amazon Web Services we are leading the cloud revolution.As a Senior Customer...
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Senior Customer Success Manager
vor 4 Wochen
Sydney, Österreich Sonder VollzeitSonder is an active care technology company that helps organisations improve the wellbeing of their people so they perform at their best. Our mobile app provides immediate, 24/7 support from a team of safety, medical, and mental health professionals - plus onsite help for time-sensitive scenarios. Accredited by the Australian Council on Healthcare Standards...
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Senior Customer Success Manager
vor 4 Wochen
Sydney, Österreich Sonder VollzeitSonder is an active care technology company that helps organisations improve the wellbeing of their people so they perform at their best.Our mobile app provides immediate, 24/7 support from a team of safety, medical, and mental health professionals - plus onsite help for time-sensitive scenarios.Accredited by the Australian Council on Healthcare Standards...
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Customer Support
vor 4 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitJob DetailsAs a Customer Support Manager, you will be at the core of our customer interactions, ensuring their needs are effectively communicated to our internal team.You'll work closely with customers to understand their challenges and provide personalised support and solutions that align with their goals.Your role will involve facilitating clear...
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Sydney, Österreich Efinancialcareers Ltd. VollzeitSenior Manager, Customer Journey TransformationWestpac Banking Corporation, Sydney, AustraliaJob Description 12 month contract opportunitySydney basedHybrid working available How will I help?This role will be responsible for making the different components of our MarTech, AdTech and marketing operations work together seamlessly for greater performance.The...
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Customer Support Specialist
vor 4 Wochen
Sydney, Österreich Perkbox Vivup VollzeitThe primary goal of Perkbox Vivup is to provide better wellbeing support for employees across the country.From enhancing access to specialist mental health services to helping staff manage the cost of everyday essentials, our combined strengths and best-in-class solutions will create a super partnership that supports staff in all areas of life, at every...
