Customer Service Officer

Vor 3 Tagen


Central Coast, Österreich Police Credit Union Ltd Vollzeit

Customer Service Officer - Mt Barker BranchPolice Credit UnionAt Police Credit Union you don't just work with us, you learn with us and grow with us.About the roleAs a Customer Service Officer, you'll proudly provide a customer experience that is second to none to our Members in our Mt Barker Branch.Your role will be to promote, recommend and refer banking and insurance products to meet the needs of our Members.
You will join a fun, supportive and collaborative team environment, with a strong focus on professional development.
Let us know your career goals and we'll work with you to achieve them.This is a full-time position with set hours working 8.45am and 5.15pm Monday to Friday.About youYou are…Looking for a refreshing change and eager to get your foot in the door of the banking industry or wanting to build on your current experience.Someone who can build great relationships with both internal and external customers.Driven to provide an exceptional customer experience.Passionate about customer service.Focused, with an eye for detail and a strong ability to build positive and collaborative relationships with Members and colleagues.A team player, wanting to be part of an energetic group.Ambitious and ready to grasp career development opportunities.Experienced in cash handling.Confident, disciplined and hardworking, you strive to meet and exceed service and sales KPIs.Proficient in Microsoft Suite.If you have a background in the Australian financial services, health insurance or general insurance sectors – even better
FSRA Tier 2 and/or Tier 2 Insurance accreditation is a huge tick, however not a deal breaker as on the job training is provided.About those sweet perks we offerAn attractive salary and incentive program, including generous annual bonusesPurchased leave opportunities.Paid volunteering day.Discounted loans and insurance.Professional development and career opportunities.Access to a social club that holds regular events and prize draws.Internal wellbeing program, including financial education.Free annual flu vaccinations.Employee Assistance Program which provides free counselling sessions.About Police Credit UnionSince 1970, Police Credit Union has helped South Australians and Territorians achieve their financial dreams.
Now with seven branches across SA and NT, we are proud to have over 40,000 Members who Bank On Us for our highly competitive and award-winning products and services.Sweeter togetherOur customers come from all walks of life, and so do we.
We hire people from all different backgrounds and experience levels.
We embrace diversity and inclusivity.Sound like the grass is greener with us?
Apply todayYour application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a Customer Service Representative?Do you have experience in a sales role?How many years' experience do you have in the financial services industry?What's your expected annual base salary?How much notice are you required to give your current employer?#J-18808-Ljbffr



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