Salesforce Systems Administrator
vor 2 Wochen
Salesforce System Administrator, 6 months fixed term contract at Victorian Management Insurance Authority (VMIA). Hybrid workingMelbourne CBD close to Flinders Street stationFixed term - 6 months contract Your role
Reporting to the Head of Service Delivery in DBI (Domestic Building Insurance) division, you will be responsible for the administration and governance of Salesforce.
You will work as part of a team dedicated to ensuring that we are maximising efficiencies and capitalising on the full features and benefits of the system to deliver world leading services and improved outcomes for builders and consumers.
This is an exciting six-month fixed term opportunity to work with VMIA within the DBI division to ensure a reliable and sustainable Salesforce platform is maintained.
What you do Administer and configure Salesforce to support business requirements and perform daily administration tasks, including user setup, profiles, roles, sharing rules, and permissions.Manage sandboxes, including creation, refresh, and access management and conduct regular system audits and monitor platform performance.Manage Salesforce releases and ensure proper implementation and identify, propose, and implement Salesforce process improvements to maximise functionality and automation.Conduct thorough testing of new features, updates, and third-party applications to ensure seamless integration and user experience.Create and maintain reports and dashboards to provide insights into key business metrics and drive data-driven decision-making.Manage integration with business-critical applications (e.g., Jitterbit, DocGen) and stay updated on changes to other integration.Develop, implement, and maintain custom solutions using Salesforce tools such as Flow, Process Builder, and Lightning App Builder.Provide training and support to end-users to ensure efficient use of the platform. Who you work with You will work closely with the DBI team and work collaboratively across all VMIA divisions to ensure a robust service delivery is maintained.You will be the first contact for end users of Salesforce seeking help or assistance. About you Proven experience administering Salesforce Sales and Service Cloud environments.Experience with CRM Analytics is a plus.Working with version control tools such as Copado and Git.Experience working with Data management and integration tools: Data Loader, Workbench, Salesforce Inspector.Collaboration/Project Management tools: Jira, Confluence, Microsoft Teams.Experience working with Salesforce Lightning tools, including Apex, Visualforce, and Lightning Web Components (LWC).You have worked in a busy, fast paced environment where no two days are the same.You have the ability to interpret the needs of, and communicate effectively with, staff and stakeholders.You have excellent technical and communication skills to enable you to interface directly with stakeholders to understand their needs to administer and enhance the system accordingly. Qualifications You will have completed the Salesforce Certified Administrator (ADM201) and Salesforce Certified Advanced Administrator (ADM211).It will be advantageous if you completed Salesforce Certified Platform App Builder. Benefits Flex Work - VMIA is supportive of hybrid working to help our people perform at their best.Parenting support - VMIA provides 14 weeks paid parental leave (after six months of service) for primary carers and 2 weeks for secondary carer.Learning and development - You'll be encouraged to achieve your career goals in our progressive learning organisation.Physical and Mental wellbeing - We provide Wellness sessions, an Employee Assistance Program (EAP), and more.Culture and lifestyle - People are at the heart of everything we doFinancial Support - We understand, every dollar counts. Diversity and Inclusion Diversity, equity, inclusion, and belonging are key strategic priorities at VMIA.
How to apply Please submit your resume and cover letter to introduce yourself, demonstrate your suitability for the role and tell us why working at VMIA appeals to you.
Other relevant information Preferred candidates will be required to undertake pre-employment and misconduct screening including a national police check, and probity checks prior to commencing employment.
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