Buscojobs | Technical Customer Support
Vor 6 Tagen
Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide.
Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world-class brands.
Dentsply Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry.
Dentsply Sirona's global headquarters is located in Charlotte, North Carolina, USA.
Position Overview
This role forms part of our technical service team providing high-level services, both in-house and on-site throughout the assigned state(s) to our internal and external customers that includes installation, calibration, preventive maintenance and repair of dental equipment.
Primary Objectives Working both individually and as part of a team, undertake technical service and support of the Company's products.
Positively influence customer satisfaction by providing timely and proficient technical service and advice, for internal and external customers.
Positively influence the financial goals of the Company through cost and inventory control, accurate and timely invoicing and the promotion of the Company's products and services.
Specific Responsibilities Installation, calibration, maintenance and repair of equipment sold and serviced by the Company.
Provide technical advice and support to the sales team.
Ensure that all contact with customers, whether internal or external, is of a high standard.
Work collaboratively with all colleagues.
Attend calls as scheduled by the Technical Service Support Coordinators.
100% accuracy on use of parts for service work.
Promote the Company's service offers to customers.
Care and maintenance of all tools, parts, equipment supplied by the Company.
Care and maintenance for the Company vehicle.
Ensure every work area is kept clean and tidy.
Complete reports on the PDA system in a timely manner.
Provide feedback to the Technical Service Manager/State Manager about issues that have an impact on technical service.
Knowledge Ensure ongoing currency of functional and technical knowledge via self-directed learning and proactive involvement in training and personal research.
Teamwork Work as a team, provide back up and support and share responsibility for completion of tasks as required.
Health and Safety Adhere to all health and safety procedures and policies to ensure a safe working environment.
Proactively identify and report safety and health risks.
Wear all personal protective equipment as required.
Maintain awareness and understanding of internal safety procedures.
Experience and Qualifications Demonstrated experience in a similar role.
Strong business acumen.
Maturity of judgement and discretion.
Excellent attention to detail.
Capacity to operate independently.
Excellent written and verbal communication skills.
Advanced level computer skills with proficiency in MS Office Suite.
Strong interpersonal skills.
Excellent organisational and time management skills.
Ability to prioritise conflicting workloads and multitask.
High levels of personal drive and motivation.
Leads by example and acts as a role model.
Dentsply Sirona is an EEO employer committed to fairness, diversity and respect.
We encourage applications from all members of the community, including people from indigenous and culturally diverse backgrounds.
All successful applicants must be eligible to work in Australia and New Zealand.
We look forward to receiving your application.
#J-18808-Ljbffr
-
Technical Customer Support Engineer
Vor 2 Tagen
Central Coast, Österreich Buscojobs VollzeitAbout HarperDBHarperDB is a new type of development technology that combines distributed database, cache, application, and streaming systems into a single process.By collapsing the stack from multiple systems into one, we bypass costly serialization and latency-inducing network hops so that services are more performant and lower cost than ever before...
-
Customer Technical Support
vor 1 Woche
Central Coast, Österreich Buscojobs VollzeitWe currently have an excellent opportunity for an experienced Customer Technical Support (CTS) to join our Pacific CTS team, based in Western Sydney.Reporting to the CTS Manager – Pacific Rim, you will be responsible for providing internal and external customers with a quality level of technical & application support.This role will provide first level...
-
Central Coast, Österreich Buscojobs VollzeitPosition SummaryWe are looking for a highly skilled and customer-focused Technical Customer Success Representative to serve as a primary point of contact for both technical and customer success needs.In this role, you will bridge the gap between our technical teams and customers, offering expert guidance on product functionality, API usage, and system...
-
Plumbers Technical Support
vor 2 Wochen
Central Coast, Österreich Buscojobs VollzeitWe're looking for a Technical Support Specialist (Plumbers) based in Preston on a permanent, full-time basis.Join our vibrant team at GWA, where our rich Australian and New Zealand heritage, technical expertise, and innovative drive combine with our iconic brands to create something truly extraordinary.For over a century, we've been crafting innovative,...
-
Technical Customer Support Coordinator
vor 3 Monaten
Central Coast, Österreich Insignia VollzeitInsignia is a leading national distributor of industrial labelling and coding equipment with over 50 years' experience in the Australian packaging market.With multiple locations nationwide, Insignia is widely recognised as experts in identification and traceability, and work with world-leading brands in thermal printing, barcoding, data capture, marking &...
-
Plumbers Technical Support
vor 1 Woche
Central Coast, Österreich Buscojobs VollzeitWe're looking for a Technical Support Specialist (Plumbers) based in Preston on a permanent, full-time basis.Join our vibrant team at GWA, where our rich Australian and New Zealand heritage, technical expertise, and innovative drive combine with our iconic brands to create something truly extraordinary.For over a century, we've been crafting innovative,...
-
Technical Support Engineer
vor 2 Wochen
Central Coast, Österreich Buscojobs VollzeitIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent cloud-based platform seamlessly...
-
Technical Lead, Customer Support
vor 3 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitJobs available in Technical Customer Support Technical Lead, Customer Support Date of publication: 20 October 2024 North Sydney / Australia Veeam, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward.With Veeam, organizations...
-
Technical Support Engineer
vor 2 Wochen
Central Coast, Österreich Buscojobs VollzeitIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent cloud-based platform seamlessly...
-
Technical Customer Support Specialist
vor 1 Monat
Central Coast, Österreich Elevenlabs VollzeitThis is a contracting role that is fully remote.Who we areA global team of passionate and innovative individuals united by curiosity and a shared goal: to be the first choice for AI audio solutions.Together, we are shaping a new technology and market from the ground up.We innovate quickly and take pride in getting things right, from the big picture...
-
Technical Support Specialist
Vor 6 Tagen
Central Coast, Österreich Buscojobs VollzeitOperations Professional Sydney Full-time AustraliaJob DescriptionThe Technical Support Specialist supports the business with the processing of coffee machine equipment requests (ERs), providing technical phone support to customers and sales representatives and coordinating job allocations with our Service & Installation Specialists.In this role, you will...
-
Technical Support Specialist
vor 2 Wochen
Central Coast, Österreich Buscojobs VollzeitOperations Professional Sydney Full-time AustraliaJob DescriptionThe Technical Support Specialist supports the business with the processing of coffee machine equipment requests (ERs), providing technical phone support to customers and sales representatives and coordinating job allocations with our Service & Installation Specialists.In this role, you will...
-
Technical Support Representative
Vor 6 Tagen
Central Coast, Österreich Buscojobs VollzeitWe open worlds - providing automation and access control, we are dedicated to satisfying end-user needs for security, safety, and convenience.So come and join us on our journey to providing our valuable clients with high-performance solutions for access and mobility needs, in a sustainable way.This is a fantastic opportunity for a talented Technical Support...
-
Central Coast, Österreich Mosaec VollzeitHeadquarters: San FranciscoURL: t Us:At Loop Support, we specialize in connecting businesses with exceptional customer support specialists.We believe in smart, kind-hearted professionals who love to learn and grow.If you have a passion for helping others and a strong technical background, we want to hear from you!Responsibilities:In this role, you'll be...
-
Technical Support Representative
Vor 7 Tagen
Central Coast, Österreich Buscojobs VollzeitWe open worlds - providing automation and access control, we are dedicated to satisfying end-user needs for security, safety, and convenience.So come and join us on our journey to providing our valuable clients with high-performance solutions for access and mobility needs, in a sustainable way.This is a fantastic opportunity for a talented Technical Support...
-
Technical Support Engineer
vor 1 Woche
Central Coast, Österreich Buscojobs VollzeitOverviewWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but...
-
Technical Support Engineer
vor 2 Wochen
Central Coast, Österreich Buscojobs VollzeitOverview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but...
-
Technical Support Lead
vor 13 Stunden
Central Coast, Österreich Buscojobs VollzeitDescriptionCompetitive base salary plus super plus bonusNSW - North shore location or Melbourne CBDHybrid working environmentCareer path into team leadershipCompany paid certificationsThe RoleDue to expansion and growth, we are looking to add to our Service Desk team.This is a perfect opportunity for a Senior Service Desk Engineer looking to transition into...
-
Central Coast, Österreich Buscojobs VollzeitCompany Description :Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus, and routing environments.What sets us apart is our relentless pursuit of innovation.We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a...
-
Technical Support Engineer Intern
Vor 7 Tagen
Central Coast, Österreich Buscojobs VollzeitOne team.Global challenges.Infinite opportunities.At Viasat, we're on a mission to deliver connections with the capacity to change the world.For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate.We're looking for people who think big, act fearlessly, and create an inclusive...