Council Of Australasian Museum Directors | Visitor Experience Coord
vor 7 Stunden
Visitor Experience Coord (005682 and 005683) – TMAG Closing Date: 02/02/2025 10:55 pm
Institution: Tasmanian Museum and Art Gallery
Salary: $83,011.00 to $95,547.00 per annum
Employment Status: Fixed-term full-time
Location: South TAS
Contact: Peter Tattersall, Deputy Director Audience Engagement, 0409 389 809
Email:
The Visitor Experience Coordinator works as part of a collaborative team of Visitor Experience Coordinators to oversee the delivery of consistent day-to-day operations while leading the visitor experience team in the efficient delivery of visitor services including retail, events, and venue hire.
The Visitor Experience Coordinators are expected to work on weekends and public holidays as required.
Some evening work may be required.
We are a diverse and inclusive workplace that understands the importance of flexibility.
Talk to us about what flexibility may look like for you.
Period of Appointment: Appointment to the role is on a fixed-term flexible basis (up to 73.5 hours per fortnight) for 18 months.
There are two positions available working the following days: One working Sunday to Thursday and the other is Tuesday to Saturday.
Applicants are required to put in their application what their preference of working days is.
Duties:
Coordinate and oversee the day-to-day public-facing operations of the Museum and galleries.
Ensure the delivery of exceptional and professional customer service across various TMAG programs, exhibitions, shop, and operations to ensure a consistent and first-rate experience.
Provide leadership, guidance, and appropriate coaching to a diverse team of Visitor Experience Officers, ensuring they are equipped with the knowledge and skills to fulfil their role as a high-performing team.
Undertake operational processes and procedures to support smooth, safe, and efficient delivery of day-to-day operations, including but not limited to rostering and timesheet management, front-facing site management, stock and merchandise identification and purchasing, visitor services, team training, contractor management, data collection and reporting, cash handling, invoicing and reconciliations, and cross-department communication.
Coordinate the ongoing performance management of the team of Visitor Experience Officers, including carrying out performance reviews, setting objectives, providing timely feedback, and implementing development plans where appropriate.
Assist in the development and implementation of strategy, systems, processes, and engagement initiatives to improve operations, strengthen audience/visitor engagement, and grow earned revenue.
Work closely with the Visitor Experience Manager to develop and implement engagement initiatives to strengthen audience/visitor engagement including visitor-centric approaches, audience research, tourism engagement, and outreach.
Deliver staff training to develop the team's abilities and create an environment of continual growth and development.
Take responsibility for staff training in retail operations in the shop, including processing sales using point-of-service systems (including online transactions), TMAG shop visual merchandising, stock orders, cash handling, and general shop maintenance.
Work closely with the Visitor Experience Manager to coordinate all aspects of the TMAG shop (in-store and online) including merchandise, distribution of catalogues and merchandise, maintain stock and records for sales, ensure the point of sale (POS) system is maintained and operating.
Collaborate with the broader Museum team to drive sales, manage inventory, and optimize retail space.
Ensure smooth delivery of both internal and external venue hire events including timely room setup/pack down and logistics, appropriate client liaison, and risk management to ensure excellent event delivery.
Accurately collect and report data and feedback relating to audience engagement and outreach to assist in measuring the success of initiatives.
A current First Aid qualification from a recognised provider or ability to obtain a First Aid qualification within the first three (3) months of commencing employment.
Pre-employment Requirements:
The Head of the State Service has determined that the person nominated for this role is to satisfy a pre-employment check before taking up the appointment, promotion, or transfer.
The following checks are to be conducted:
Conviction check in the follow conviction area: crimes involving dishonesty.
Download the Statement of Duties and Associated Documents
#J-18808-Ljbffr
-
Buscojobs | Visitor Experience Coord
Vor 2 Tagen
Central Coast, Österreich Tideri Jobbörse VollzeitVisitor Experience Coord (005682 and 005683) – TMAG Closing Date: 02/02/2025 10:55 pm Institution: Tasmanian Museum and Art Gallery Salary: $83,011.00 to $95,547.00 per annum Employment Status: Fixed-term full-time Location: South TAS Contact: Peter Tattersall, Deputy Director Audience Engagement, 0409 389 809 The Visitor Experience Coordinator works as...
-
Library/Tourism/Event Officer
vor 3 Monaten
Central Coast, Österreich Cloncurry Shire Council VollzeitOBJECTIVE OF THIS ROLEThis position is to provide friendly and professional services at the Bob McDonald Library, Dr David Harvey-Sutton Gallery, Cloncurry Unearthed Visitor Information Centre, and Museum (Cloncurry Unearthed) and John Flynn Place Museum and Art Gallery (JFP) as well as administration, event, and venue support across multiple venues.Casual...
-
Central Coast, Österreich Buscojobs VollzeitOBJECTIVE OF THIS ROLE This position is to provide friendly and professional services at the Bob McDonald Library, Dr David Harvey-Sutton Gallery, Cloncurry Unearthed Visitor Information Centre, and Museum (Cloncurry Unearthed) and John Flynn Place Museum and Art Gallery (JFP) as well as administration, event, and venue support across multiple venues.Casual...
-
Central Coast, Österreich Tideri Jobbörse VollzeitLibrary/Tourism/Event Officer OBJECTIVE OF THIS ROLE This position is to provide friendly and professional services at the Bob McDonald Library, Dr David Harvey-Sutton Gallery, Cloncurry Unearthed Visitor Information Centre, and Museum (Cloncurry Unearthed) and John Flynn Place Museum and Art Gallery (JFP) as well as administration, event, and venue support...
-
Cloncurry Shire Council | Library/Tourism/Event Officer
vor 10 Stunden
Central Coast, Österreich Buscojobs VollzeitThis position is to provide friendly and professional services at the Bob McDonald Library, Dr David Harvey-Sutton Gallery, Cloncurry Unearthed Visitor Information Centre, and Museum (Cloncurry Unearthed) and John Flynn Place Museum and Art Gallery (JFP), as well as administration, event, and venue support across multiple venues.Casual employees of Cloncurry...
-
Central Coast, Österreich Tideri Jobbörse VollzeitMuseum of Australian Democracy – Old Parliament House Salary: 110,115 to $120,900 Employment Status: This is a non-ongoing opportunity for up to 2 years.A merit pool may be created to fill similar ongoing or non-ongoing roles.Location: Parkes ACT Contact Name: Bernard Finucane, 02 6270 8201 Contact Email: The position is part of the team responsible for...
-
Visitor Services Assistant Manager
Vor 5 Tagen
Central Coast, Österreich Buscojobs VollzeitThe RoleThe Visitor Services Assistant Manager is a member of the Visitor Services team and works closely with the Visitor Services Manager to ensure visitors to the Memorial have an engaging, positive, and memorable experience.The Assistant Manager will have proven outstanding managerial skills in a customer service environment.The Assistant Manager is...
-
Visitor Experience Coordinator
vor 2 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitVisitor Experience Coordinator About the role Public Programs is responsible for developing and delivering interpreted, engaging, and curated programs aimed at providing access to the national archival collection in the richest possible ways.Public Programs develops and delivers programs onsite, offsite, and online through temporary and permanent...
-
Central Coast, Österreich Tideri Jobbörse VollzeitAre you passionate about history, community, and creativity?Here's your chance to take the lead in shaping our rich heritage is shared, experienced, and celebrated.Lead the delivery of innovative exhibitions and programs across our social history facilities Work with passionate volunteers, partners, and community groups to bring our stories to life Be part...
-
Central Coast, Österreich Tideri Jobbörse VollzeitAre you passionate about history, community, and creativity?Here's your chance to take the lead in shaping our rich heritage is shared, experienced, and celebrated.Lead the delivery of innovative exhibitions and programs across our social history facilities Work with passionate volunteers, partners, and community groups to bring our stories to life Be part...
-
Lake Macquarie City Council | Heritage And Museum Lead
vor 10 Stunden
Central Coast, Österreich Buscojobs VollzeitAre you passionate about history, community, and creativity?Here's your chance to take the lead in shaping our rich heritage is shared, experienced, and celebrated.Lead the delivery of innovative exhibitions and programs across our social history facilitiesWork with passionate volunteers, partners, and community groups to bring our stories to lifeBe part of...
-
Central Coast, Österreich Buscojobs VollzeitVisitor Experience Coordinator - About the rolePublic Programs is responsible for developing and delivering interpreted, engaging, and curated programs aimed at providing access to the national archival collection in the richest possible ways.Public Programs develops and delivers programs onsite, offsite, and online through temporary and permanent...
-
Library/Tourism/Event Officer
vor 3 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitOBJECTIVE OF THIS ROLEThis position is to provide friendly and professional services at the Bob McDonald Library, Dr David Harvey-Sutton Gallery, Cloncurry Unearthed Visitor Information Centre, and Museum (Cloncurry Unearthed) and John Flynn Place Museum and Art Gallery (JFP) as well as administration, event, and venue support across multiple venues.Casual...
-
National Trust | Visitor Operations
vor 11 Stunden
Central Coast, Österreich Tideri Jobbörse VollzeitThis is an exciting opportunity to join the team at Kingston Lacy as our Visitor Operations and Experience Manager.As we move into our new 10-year strategy period, you'll be at the forefront of developing our visitor operation and creating inspiring experiences for our visitors and local communities.This role will include working on weekends and bank...
-
Museum Education Officer
Vor 5 Tagen
Central Coast, Österreich Buscojobs VollzeitMuseum Education Officer (Museum of Human Disease)Institution InfoUniversity of New South WalesHigh St, Kensington, AustraliaPhone:Web Site: www.unsw.edu.auPosition OverviewEmployment Type: Full - time (35 hours a week)Duration: 2-Year Fixed TermRemuneration: $100K - $107K base (+ 17% Superannuation and leave loading)Visa: Full Australian working rights for...
-
Museum Education Officer
Vor 6 Tagen
Central Coast, Österreich Buscojobs VollzeitMuseum Education Officer (Museum of Human Disease)Institution Info University of New South WalesHigh St, Kensington, AustraliaPhone:Web Site: www.unsw.edu.auPosition Overview Employment Type: Full - time (35 hours a week)Duration: 2-Year Fixed TermRemuneration: $100K - $107K base (+ 17% Superannuation and leave loading)Visa: Full Australian working rights...
-
Visitor Information Officer
vor 2 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitThis job offer is not available in your country.See more about the role below, including the responsibilities and skills we are looking for.Visitor Information Officer Crookwell, Australia Salary + superannuation + generous leave provisions + flexible work life balance!Are you passionate about the Upper Lachlan Shire?Do you have a warm and welcoming...
-
Buscojobs | Museum Education Officer
Vor 2 Tagen
Central Coast, Österreich Tideri Jobbörse VollzeitMuseum Education Officer (Museum of Human Disease) Institution Info University of New South WalesHigh St, Kensington, AustraliaPhone:Web Site: Position Overview Employment Type: Full - time (35 hours a week) Duration: 2-Year Fixed Term Remuneration: $100K - $107K base (+ 17% Superannuation and leave loading) Visa: Full Australian working rights for the...
-
Buscojobs | Library/Tourism/Event Officer
vor 10 Stunden
Central Coast, Österreich Tideri Jobbörse VollzeitThis position is to provide friendly and professional services at the Bob McDonald Library, Dr David Harvey-Sutton Gallery, Cloncurry Unearthed Visitor Information Centre, and Museum (Cloncurry Unearthed) and John Flynn Place Museum and Art Gallery (JFP) as well as administration, event, and venue support across multiple venues.Casual employees of Cloncurry...
-
Central Coast, Österreich Tideri Jobbörse VollzeitTemporary (Maternity Relief) - Full Time Are you ready to play a vital role in shaping inspiring exhibitions and preserving a renowned visual arts collection?The Museum of Art and Culture yapang is seeking an Exhibitions and Collections Officer to lead the way in delivering exceptional exhibitions and managing our Visual Arts collection.Be part of a...
