Technical Expert
vor 17 Stunden
time left to apply End Date: December 18, 2024 (14 hours left to apply)
job requisition id JR-10135003
Employment TypePermanent
Closing Date17 Dec 2024 11:59pm
Job TitleTechnical Expert
Job SummaryJob DescriptionConnect with Telstra At every level, and in every business area, you'll have the opportunity to innovate and make a difference.
At Telstra, you'll be trusted to deliver, empowered to achieve and developed to reach your full potential. We'll give you the tools and support to have ownership and accountability over your role.
Here's what you can expect from us Flexible working. Wherever you live, choose where, when, and how you work so you can be at your best.There when life happens. From Gender Affirmation Leave to Telstra's Additional Leave Day, we give you time to spend away from work when you need it most.Pay for performance. We recognise outstanding contributions through our generous incentive programs.Parental Leave. A gender-equal policy for parents so you can choose how and when you take your leave (16 weeks full pay or 32 weeks half pay). Receive superannuation contributions on paid and unpaid parental leave.Unlimited learning. Level up your credentials with access to 17,000 learning programs. Learn 'on the job' and achieve university credits toward degrees and Master's programs.Global presence. With a global presence across 22 countries, there are many opportunities to work where we do business.Extra perks. Receive 30% off Telstra products and services, plus unlock exclusive discounts from over 240 brands and partners.Make a difference As part of Global Networks & Technology, you will manage our world-class network covering Australia and connecting businesses globally. Work with leading technology and change the way we do IT to meet our critical business needs. Your work will expose you to innovative thinking, technologies and global best practice. As we grow, you'll grow, and this will extend onto building your own valuable talents and skills here with us.
What is the focus of the role? This role is to ensure our customers come first. You will need to be able to provide real time incident management best practices for Voice and Inter carrier transport technologies. You will provide a focus on responding, troubleshooting and restoring both customer and network incidents.
An excellent opportunity has become available for a highly motivated and passionate Voice Technical Expert to join the Incident Management Operations Team.
The opportunity: The role focuses on our customer and ensuring they come first. You will provide a focus on responding, troubleshooting and restoring both customer and network incidents. This role will be great for someone who has strong incident and problem management skills. You'll be on a rotating roster based onsite at the GOC in Melbourne.
Your key responsibilities and major tasks include, but are not limited to: Respond and restore incidents for all aspects of the Voice Network to meet Service and Operational Level Agreements and team KPI's.Ensure process compliance for respond and restore activities.Liaise with technical experts, field workforce, level 3, level 4 support and/or Major Incident Management to facilitate incident restoration.Provide updates for communicating incident progress to stakeholders and senior management within agreed timeframes.Your role will be about driving towards restoration of customer impacting network faults within prescribed Service Level agreements.You will be working, collaboratively, with a range of Telstra technological groups to resolve network faults.Enough about us, let's talk about you. To hit the ground running we are looking for individuals who can confidently demonstrate the following: Experience working in a 24x7 Incident Management environment.Experience with Next Generation OSS and VO capabilities.Demonstrated ability to lead and drive to an incident to a customer outcome.Strong experience in Voice technologies and operations – Highly desirableStrong customer engagement skills for troubleshooting customers incidents – Highly desirableStrong knowledge and proven experience in IP routing, switching – Highly desirableWe're after the right blend of experience and enthusiasm and look for cultural add, rather than cultural fit. We benefit from the unique gifts and backgrounds of each person in our business and push for diversity of thought in all we do.
When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process.
About UsWe're an iconic Aussie brand with a global footprint. From our earliest days in the Postmaster General's Office to the Australian icon we are today, the heart of Telstra has never changed. We've always been committed to being a great place to work as we make the world a better place too.
Working at Telstra, we all have a why. Whether it's endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we're motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most.
Recruitment SupportWe are committed to making it easy for everyone to apply. If you require accessibility support or adjustments during the recruitment process, please send an email to Disability and Accessibility inbox.
In a business as big and diverse as ours, there's a huge breadth of career paths available. Uncover opportunities, broaden your experience, and discover the many areas of our organization there is to explore.
#J-18808-Ljbffr
-
Technical Expert
vor 3 Wochen
Melbourne, Österreich Telstra VollzeitThis is a Technical Expert role with one of the leading companies in AU right now 🔥 -- Telstra -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Telstra 🧐🧐Job Summary As a Technical Expert, you can’t resist solving problems. Your investigative skills will be...
-
Technical Expert
vor 4 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitTime left to apply: End Date: November 30, 2024 (12 days left to apply) Job requisition ID: JR-10130119 Employment Type Permanent Closing Date 29 Nov 2024 11:59pm Job Title Technical Expert Job Summary As a Technical Expert, you can't resist solving problems.Your investigative skills will be put to the test as you work to diagnose and find solutions,...
-
Technical Expert
vor 4 Wochen
Melbourne, Österreich Telstra Corporation VollzeitTime left to apply: End Date: November 30, 2024 (12 days left to apply)Job requisition ID: JR-10130119Employment TypePermanentClosing Date29 Nov 2024 11:59pmJob TitleTechnical ExpertJob Summary As a Technical Expert, you can't resist solving problems.Your investigative skills will be put to the test as you work to diagnose and find solutions, activate or...
-
Technical Expert
vor 4 Wochen
Melbourne, Österreich Telstra Corporation VollzeitTime left to apply: End Date: November 30, 2024 (12 days left to apply)Job requisition ID: JR-10130119Employment TypePermanentClosing Date29 Nov 2024 11:59pmJob TitleTechnical ExpertJob SummaryAs a Technical Expert, you can't resist solving problems. Your investigative skills will be put to the test as you work to diagnose and find solutions, activate or...
-
Technical Expert
vor 2 Wochen
Melbourne, Österreich Telstra VollzeitWe're committed to building a connected future so everyone can thrive.Software Engineering Full-time Office | Melbourne, VIC, Australia Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team.Typically within 2-5 years of experience.We believe it's people who give purpose to our technology.So we're...
-
Technical Expert
vor 2 Wochen
Melbourne, Österreich Telstra VollzeitWe're committed to building a connected future so everyone can thrive.Software EngineeringFull-timeOffice | Melbourne, VIC, AustraliaMid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.We believe it's people who give purpose to our technology. So we're...
-
Technical Expert
Vor 6 Tagen
Melbourne, Österreich Telstra Corporation VollzeitTime left to apply: End Date: December 18, 2024 (7 days left to apply)Job requisition ID: JR-10135003Employment TypePermanentClosing Date17 Dec 2024 11:59pmJob TitleTechnical ExpertJob Summary Job DescriptionConnect with Telstra At every level, and in every business area, you'll have the opportunity to innovate and make a difference.At Telstra, you'll be...
-
Technical Expert
Vor 7 Tagen
Melbourne, Österreich Telstra Corporation VollzeitTime left to apply: End Date: December 18, 2024 (7 days left to apply)Job requisition ID: JR-10135003Employment TypePermanentClosing Date17 Dec 2024 11:59pmJob TitleTechnical ExpertJob SummaryJob DescriptionConnect with TelstraAt every level, and in every business area, you'll have the opportunity to innovate and make a difference.At Telstra, you'll be...
-
Technical Expert
vor 17 Stunden
Melbourne, Österreich Telstra Corporation Vollzeittime left to apply End Date: December 18, 2024 (14 hours left to apply)job requisition id JR-10135003Employment TypePermanentClosing Date17 Dec 2024 11:59pmJob TitleTechnical ExpertJob SummaryJob DescriptionConnect with TelstraAt every level, and in every business area, you'll have the opportunity to innovate and make a difference.At Telstra, you'll be...
-
Technical Expert
vor 3 Wochen
Melbourne, Österreich Evolve Scientific VollzeitBiological & Biomedical Sciences (Science & Technology)Our client is one of Australia's most comprehensive quality-accredited specialty laboratory services organisations, developing and conducting assays across a wide variety of therapeutic areas to ensure the success of their client's clinical trials and preclinical studies.Located in the Eastern suburbs of...
-
Telstra | Technical Expert | Melbourne
vor 2 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitWe're committed to building a connected future so everyone can thrive.Software Engineering Full-time Office | Melbourne, VIC, Australia Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team.Typically within 2-5 years of experience.We believe it's people who give purpose to our technology.So we're...
-
Telstra Corporation | Technical Expert
Vor 4 Tagen
Melbourne, Österreich Tideri Jobbörse VollzeitTime left to apply: End Date: December 18, 2024 (7 days left to apply) Job requisition ID: JR-10135003 Employment Type Permanent Closing Date 17 Dec 2024 11:59pm Job Title Technical Expert Job Summary Job Description Connect with Telstra At every level, and in every business area, you'll have the opportunity to innovate and make a difference.At Telstra,...
-
Associate Director
vor 1 Monat
Melbourne, Österreich Recruitment Expert VollzeitAssociate Director - Business Services & TaxOur client is one of the fastest growing mid-tier firms in Australia, and ranked highly in the AFR Top 100.They are seeking an experienced Senior Manager or Associate Director to join their team.This firm prides itself on fostering a work environment rooted in open communication, continuous education, and the...
-
Technical Lead
vor 4 Wochen
Melbourne, Österreich Minacs VollzeitJob Title: Technical LeadJob Description:Join the Concentrix Catalyst Team! Are you a seasoned Technical Lead with a passion for Angular and Azure? Are you ready to work with a team of enthusiastic problem solvers on diverse and innovative projects? Concentrix Catalyst is seeking a motivated Technical Lead to join our dynamic team, where you will collaborate...
-
Field Service Technician
vor 1 Monat
Melbourne, Österreich Internetwork Expert VollzeitKonica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage, and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading...
-
Field Service Technician
vor 1 Monat
Melbourne, Österreich Internetwork Expert VollzeitKonica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage, and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading...
-
Technical Manager
vor 4 Wochen
Melbourne, Österreich Six Degrees Executive VollzeitQuality Assurance & Control (Manufacturing, Transport & Logistics) Full time About the businessOur client is a highly visible national business with a strong reputation for product quality and a demonstrable commitment to sustainability.This business has continued to demonstrate exceptional growth and is a market leader in their category.About the roleThe...
-
Cyber Technical Analyst
vor 2 Monaten
Melbourne, Österreich Experis Manpowergroup Sp. Z O.O. VollzeitAbout the Role: We are seeking an eager Cyber Technical Analyst to join our high-performing and fast-paced ICT cyber security team within our Digital Service Division.As part of the Cyber Engagement section, you will play a crucial role in enhancing our cyber security posture.Key Responsibilities: Write and present security documentation for both technical...
-
Technical Lead
vor 4 Wochen
Melbourne, Österreich Minacs VollzeitJob Title: Technical LeadJob Description:Join the Concentrix Catalyst Team!Are you a seasoned Technical Lead with a passion for Angular and Azure?Are you ready to work with a team of enthusiastic problem solvers on diverse and innovative projects?Concentrix Catalyst is seeking a motivated Technical Lead to join our dynamic team, where you will collaborate...
-
Technical Account Manager
vor 2 Monaten
Melbourne, Österreich Tbwa ChiatDay Inc VollzeitWe build tools to help the best software teams stay happy and productive.We've rethought how CI/CD should work and have built a platform that is fast, reliable, secure, and is able to scale to the needs of the most demanding high-growth tech companies including Shopify, Pinterest, Wayfair, Cruise, PagerDuty, Culture Amp, and Canva.About the Role Buildkite...
