Guest Support Officer
vor 1 Monat
Guest Support Officer - Safer Gambling - 6-month contract Job no: 530387 Work type: Maximum Term Full Time Location: Sydney Categories: Risk, Guest Experience The Star Entertainment Group (TSEG) is a publicly listed company on the ASX.
Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders.
We do this by providing entertainment, gaming, and leisure experiences in a safe, responsible, and ethical way.
We will do this by embedding our values to lead the organisation with a focus on safer gambling and good business practices.
As our Guest Support Officer reporting to the Patron Liaison Manager, you will drive the implementation of safer gambling initiatives and support our valued guests in making informed decisions.
A few of your responsibilities: Provide empathetic support to guests experiencing challenges related to gambling.
Promote safer gambling practices through proactive communication.
Collaborate with internal teams to enhance safety measures and awareness.
What we are looking for: Experience in guest relations, Responsible Gambling programmes, Hospitality, support services, social work, security, or education.
Demonstrated ability in developing productive relationships, understanding of applicable laws, regulations, policy, relevant codes, safer gambling strategy, and supporting information as they relate to the company.
Ability to demonstrate problem-solving skills and show innovative thinking.
About You: As a Guest Support Officer , you will drive the implementation of safer gambling initiatives and support our valued guests in making informed decisions.
The role requires availability to work across all shifts (morning, day, and night).
You will draw upon your love for interaction and problem-solving, along with your ability to empathise with others, to confidently assess and implement a range of suitable and timely supportive measures.
Your role will be pivotal in shaping the success of Safer Gambling practices at The Star.
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
Advertised: 02 Oct 2024 AUS Eastern Standard Time Applications close: 30 Oct 2024 AUS Eastern Daylight Time #J-18808-Ljbffr
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Guest Support Officer
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Sydney, Österreich The Star Ent Group VollzeitGuest Support Officer - Safer Gambling - 6-month contractJob no: 530387 Work type: Maximum Term Full Time Location: Sydney Categories: Risk, Guest ExperienceThe Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team...
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