Security Shift Manager

vor 2 Wochen


Cairns, Österreich Pullman Vollzeit

We are seeking a Security Shift Manager to join our team at The Reef Hotel Casino, the pre-eminent centre for gaming, entertainment, food and accommodation in Cairns.
An exciting opportunity for an individual who possesses sound judgement, excellent customer service skills, and the ability to lead a team.
Key Responsibilities Oversee the operation of the Security Department for each shift, including coordination and training of Security Staff.Manage disputes/incidents for the entire Complex, including first-aid and other emergencies.Ensure effective resolution and reporting of incidents.Make decisions that maintain the high standard of integrity in the eyes of the Department, Management, the Office of Liquor and Gaming Regulation, and the public.Maintain the overall security and protection of the Complex, ensuring sound-judgement in high-pressure situations.Lead by example and foster a culture of safety and vigilance.Communicate effectively with other staff/management, departments, OLGR, law enforcement, and other external stakeholders.Criteria Prior security management experience.Knowledge of public safety and security.A high level of leadership, interpersonal, and observation skills.Good communication skills - both written and verbal.Aware of surroundings, able to be patient, and remain calm in stressful situations.High standard of personal presentation and hygiene.Punctual, reliable, and available to work a variety of day, night, and weekend shifts.All Security employees are required to possess a current Queensland Casino Employee License, Queensland Responsible Service of Gambling (RSG) Certificate, and Queensland Responsible Service of Alcohol (RSA) Certificate. PLEASE NOTE: As this position requires a Casino Key Employee Licence, if you are not an Australian Citizen or Permanent Resident of Australia and over the age of 18 years, your application will not be considered for this role.
Appointment is contingent upon final license approval and individual security (probity) clearances from the Queensland Office of Liquor and Gaming Regulation.
Employment Includes The successful applicant will be provided with a competitive salary, a clean safe multicultural and people-friendly working environment.
Staff benefits include in-house training and career development, supplied uniforms, shower facilities, staff lounges, accommodation and food & beverage discounts for you, your family and friends.
The Reef Hotel Casino is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, race, physical ability, age, sexual orientation, religion or belief, and family responsibilities.
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