Westpac Group | Fraud

Vor 3 Tagen

Sydney, Österreich Tideri Jobbörse Vollzeit

Permanent full-time position Based at Parramatta, January start Ongoing training and development opportunities How will I help?

As a Fraud & Scams Officer, you will play a key role in preventing, detecting and responding to scams and fraud incidents conducted via online banking, telephone banking, over the counter transactions and mobile applications across all Westpac Group brands.

Your responsibilities will include:
Supporting customers who have been impacted by fraud/scams Promptly actioning fraud alerts Creating complete Fraud case files Providing a positive customer experience for inbound/outbound calls Identifying and recommending continuous improvement solutions These are full-time, permanent positions based at our Parramatta office and starting on Monday 13th January 2025.
Our centre is operational 24/7; however, the core hours we are seeking will be Monday to Friday 8am – 8pm.
We do require you to be flexible to work outside of these hours when required.

We will provide you with 4 weeks of full-time training Monday to Friday during business hours with ongoing training and support once you transition into your teams.
Hybrid arrangements are available after the first 3-6 months.

What's in it for me?

You'll play a significant part in the future of a business that has been around for over 200 years.
Our purpose is to create better futures together.
So, we'll back you in the development of your career, internal career prospects, and flexible working.
You'll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure.
Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers.
This includes leave to organise adoptions, surrogacy, and foster care arrangements.
And we continue to pay your super contributions while you take all the time you need to get your new family settled.

What do I need?

Experience in a Fraud & Scams/anti-crime environment High attention to detail with a curious and analytical mindset Experience and passion for providing a consistent and superior level of customer service Ability to navigate multiple banking systems across various platforms Knowledge of banking products and services Excellent customer service skills, with contact centre experience desirable What's it like to work there?

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities, and each other.
At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow, or all the little perks in between.

We'll empower you to shape your career path.
Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.

How do I apply?

Start here.
Just click on the APPLY or APPLY NOW button.

At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community.
If you're interested in discussing workplace flexibility, please feel free to mention it in your application.

We invite candidates of all ages, genders, sexual orientations, cultural backgrounds, people with disabilities, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply.
If you have questions about the recruitment process, please email .

Do you need reasonable adjustments during the recruitment process?

We can provide reasonable adjustments for individuals with disabilities and/or neurodiversity.
If you require an adjustment to be made during the recruitment process at any stage, please email .

#J-18808-Ljbffr

  • Fraud Analyst

    vor 4 Wochen

    Sydney, Österreich Westpac Vollzeit

    This is a Fraud Analyst role with one of the leading companies in AU right now 🔥 -- Westpac -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Westpac 🧐🧐**The Opportunity ** The is a fantastic opportunity for someone who is at the beginning of their career,...

  • Fraud Analyst

    vor 4 Wochen

    Sydney, Österreich Westpac Group Vollzeit

    The is a fantastic opportunity for someone who is at the beginning of their career, rolling off a graduate program or finishing up University!You will bring your background/education in a technical area (Statistics, Data Science, Econometrics, Actuary etc.) as well as your strong mathematics and problem-solving skills to the role. In turn we will help you...

  • Fraud Analyst

    vor 1 Monat

    Sydney, Österreich Westpac Group Vollzeit

    The is a fantastic opportunity for someone who is at the beginning of their career, rolling off a graduate program or finishing up University!You will bring your background/education in a technical area (Statistics, Data Science, Econometrics, Actuary etc.)as well as your strong mathematics and problem-solving skills to the role.In turn we will help you...

  • Fraud Analyst

    vor 1 Tag

    Sydney, Österreich Westpac Vollzeit

    This is a Fraud Analyst role with one of the leading companies in AU right now 🔥 -- Westpac -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Westpac 🧐🧐**How will I help?** As a Fraud Analyst, you will analyse information related to fraud and scams, and...

  • Fraud & Scams Officer

    vor 1 Monat

    Sydney, Österreich Westpac Vollzeit

    This is a Fraud & Scams Officer role with one of the leading companies in AU right now -- Westpac -- with an amazing team.They are continuing to grow rapidly.This is the chance to join right as the takes off. More About the Role at Westpac **The role responsibilities may include (but are not limited to) performing the following activities:** - Servicing...

  • Fraud Analyst

    vor 1 Monat

    Sydney, Österreich Westpac Vollzeit

    Full time | Permanent  Sydney, NSW Location Amazing entry level opportunity!The Opportunity   The is a fantastic opportunity for someone who is at the beginning of their career, rolling off a graduate program or finishing up University!You will bring your background/education in a technical area (Statistics, Data Science, Econometrics, Actuary etc.)as well...

  • Fraud & Scams Officer

    Vor 3 Tagen

    Sydney, Österreich Westpac Vollzeit

    Permanent full-time positionBased at Parramatta, January startOngoing training and development opportunitiesHow will I help? As a Fraud & Scams Officer, you will play a key role in preventing, detecting and responding to scams and fraud incidents conducted via online banking, telephone banking, over the counter transactions and mobile applications across all...

  • Fraud Analyst | Sydney, Au

    Vor 2 Tagen

    Sydney, Österreich Westpac Vollzeit

    Fraud AnalystWestpac Banking Corporation Sydney, AustraliaHybrid working model - in office at Kent St + WFHJob Description Fraud Analyst - 55239 Full time | PermanentKent St, SydneyHybrid working model - in office at Kent St + WFH How will I help?As a Fraud Analyst, you will analyse information related to fraud and scams, and implement detection strategies...

  • Fraud Analyst | Sydney, Au

    vor 4 Wochen

    Sydney, Österreich Westpac Vollzeit

    Fraud AnalystWestpac Banking Corporation, Sydney, AustraliaJob DescriptionFull time | PermanentSydney, NSW LocationAmazing entry level opportunity!The OpportunityThis is a fantastic opportunity for someone who is at the beginning of their career, rolling off a graduate program or finishing up University! You will bring your background/education in a...

  • Fraud Analyst | Sydney, Au

    vor 4 Wochen

    Sydney, Österreich Westpac Vollzeit

    Fraud Analyst Westpac Banking Corporation, Sydney, AustraliaJob Description Full time | Permanent Sydney, NSW Location Amazing entry level opportunity! The Opportunity This is a fantastic opportunity for someone who is at the beginning of their career, rolling off a graduate program or finishing up University! You will bring your background/education in a...

  • Manager, Business Controls

    vor 2 Wochen

    Sydney, Österreich Westpac Vollzeit

    All roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part-time work, or job sharing.Permanent Full-timeSydney basedFantastic opportunity to further your risk exposure into Fraud and ScamsHow will I help?As a Manager, BCM you will play a crucial role in managing and mitigating risk in new...

  • Fraud & Scams Officer | Sydney, Au

    Vor 2 Tagen

    Sydney, Österreich Westpac Vollzeit

    Fraud & Scams OfficerWestpac Banking Corporation Sydney, AustraliaPermanent full-time positionBased at Parramatta, January startOngoing training and development opportunities How will I help?As a Fraud & Scams Officer, you will play a key role in preventing, detecting and responding to scams and fraud incidents conducted via online banking, telephone...

  • Manager, Business Controls

    vor 2 Wochen

    Sydney, Österreich Westpac Vollzeit

    All roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part time work, or job sharing.Permanent Full-time Sydney based Fantastic opportunity to further your risk exposure into Fraud and Scams How will I help?As a Manager, BCM you will play a crucial role in managing and mitigating risk in new...

  • Senior Manager, Business Controls

    vor 2 Wochen

    Sydney, Österreich Westpac Group Vollzeit

    All roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part-time work, or job sharing.Permanent Full-timeSydney basedFantastic opportunity to further your risk exposure into Fraud and ScamsHow will I help?As a Senior Manager, you will play a crucial role in managing and mitigating risk in new...

  • Senior Manager, Business Controls

    vor 2 Wochen

    Sydney, Österreich Westpac Group Vollzeit

    All roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part-time work, or job sharing. Permanent Full-time Sydney based Fantastic opportunity to further your risk exposure into Fraud and Scams How will I help? As a Senior Manager, you will play a crucial role in managing and mitigating risk...

  • Senior Manager, Business Controls

    vor 3 Wochen

    Sydney, Österreich Westpac Vollzeit

    All roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part time work, or job sharing.Permanent Full-time Sydney based Fantastic opportunity to further your risk exposure into Fraud and Scams How will I help?As a Senior Manager you will play a crucial role in managing and mitigating risk in...

  • Fraud And Scams Officer

    Vor 3 Tagen

    Sydney, Österreich Westpac Group Vollzeit

    How will I help?The Fraud and Scams team is part of Westpac's Corporate services division and is responsible for protecting customers and the business from fraudulent activities. As a Fraud and Scams Officer, you will play a key role in identifying, investigating, and preventing fraud and scams targeting our customers. You will work closely with both...

  • Fraud And Scams Officer

    Vor 2 Tagen

    Sydney, Österreich Westpac Group Vollzeit

    Fraud and Scams Officer12-month initial contract with potential permanent conversion afterParamatta LocationHow will I help?The Fraud and Scams team is part of Westpac's Corporate services division and is responsible for protecting customers and the business from fraudulent activities. As a Fraud and Scams Officer, you will play a key role in identifying,...

  • Westpac Group | Fraud And Scams Officer | Sydney

    Vor 2 Tagen

    Sydney, Österreich Tideri Jobbörse Vollzeit

    Fraud and Scams Officer12-month initial contract with potential permanent conversion after Paramatta Location How will I help?The Fraud and Scams team is part of Westpac's Corporate services division and is responsible for protecting customers and the business from fraudulent activities.As a Fraud and Scams Officer, you will play a key role in identifying,...

  • Fraud And Scams Officer

    vor 2 Monaten

    Sydney, Österreich Westpac Group Vollzeit

    Fraud and Scams Officer 12-month initial contract with potential permanent conversion after  Paramatta Location  How will I help? The Fraud and Scams team is part of Westpac's Corporate services division and is responsible for protecting customers and the business from fraudulent activities. As a Fraud and Scams Officer, you will play a key role in...