Fraud & Scams Officer | Sydney, Au

vor 1 Monat

Sydney, Österreich Westpac Vollzeit

Fraud & Scams OfficerWestpac Banking Corporation Sydney, AustraliaPermanent full-time positionBased at Parramatta, January startOngoing training and development opportunities How will I help?

As a Fraud & Scams Officer, you will play a key role in preventing, detecting and responding to scams and fraud incidents conducted via online banking, telephone banking, over-the-counter transactions, and mobile applications across all Westpac Group brands.

Your responsibilities will include:
Supporting customers who have been impacted by fraud/scamsPromptly actioning fraud alertsCreating complete Fraud case filesProviding a positive customer experience for inbound/outbound callsIdentifying and recommending continuous improvement solutions
These are full-time, permanent positions based at our Parramatta office and starting on Monday 13th January 2025. Our centre is operational 24/7; however, the core hours we are seeking will be Monday to Friday 8 am - 8 pm.
We do require you to be flexible to work outside of these hours when required.

We will provide you with 4 weeks of full-time training Monday to Friday during business hours with ongoing training and support once you transition into your teams.
Hybrid arrangements are available after the first 3-6 months.

What do I need? Experience in a Fraud & Scams/anti-crime environmentHigh attention to detail with a curious and analytical mindset.Experience and passion for providing a consistent and superior level of customer service.Ability to navigate multiple banking systems across various platforms.Knowledge of banking products and servicesExcellent customer service skills, with contact centre experience desirable How do I apply?

Start here.
Just click on the APPLY or APPLY NOW button.

We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disabilities, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply.
If you have questions about the recruitment process, please email ******.

Do you need reasonable adjustments during the recruitment process?

We can provide reasonable adjustments for individuals with disabilities and/or neurodiversity.
If you require an adjustment to be made during the recruitment process at any stage, please email ******.
#J-18808-Ljbffr

  • Fraud & Scams Officer | Sydney, Au

    vor 1 Monat

    Sydney, Österreich Efinancialcareers Ltd. Vollzeit

    Fraud & Scams OfficerWestpac Banking Corporation Sydney, AustraliaPermanent full-time positionBased at Parramatta, January startOngoing training and development opportunitiesHow will I help?As a Fraud & Scams Officer, you will play a key role in preventing, detecting and responding to scams and fraud incidents conducted via online banking, telephone banking,...

  • Fraud & Scams Officer

    vor 2 Monaten

    Sydney, Österreich Westpac Vollzeit

    This is a Fraud & Scams Officer role with one of the leading companies in AU right now -- Westpac -- with an amazing team.They are continuing to grow rapidly.This is the chance to join right as the takes off. More About the Role at Westpac **The role responsibilities may include (but are not limited to) performing the following activities:** - Servicing...

  • Efinancialcareers Ltd. | Fraud

    vor 1 Monat

    Sydney, Österreich Tideri Jobbörse Vollzeit

    Fraud & Scams Officer Westpac Banking Corporation Sydney, AustraliaPermanent full-time position Based at Parramatta, January start Ongoing training and development opportunities How will I help?As a Fraud & Scams Officer, you will play a key role in preventing, detecting and responding to scams and fraud incidents conducted via online banking, telephone...

  • Fraud And Scams Officer

    vor 1 Monat

    Sydney, Österreich Westpac Group Vollzeit

    How will I help?The Fraud and Scams team is part of Westpac's Corporate services division and is responsible for protecting customers and the business from fraudulent activities. As a Fraud and Scams Officer, you will play a key role in identifying, investigating, and preventing fraud and scams targeting our customers. You will work closely with both...

  • Fraud And Scams Officer

    vor 3 Monaten

    Sydney, Österreich Westpac Group Vollzeit

    Fraud and Scams Officer 12-month initial contract with potential permanent conversion after  Paramatta Location  How will I help? The Fraud and Scams team is part of Westpac's Corporate services division and is responsible for protecting customers and the business from fraudulent activities. As a Fraud and Scams Officer, you will play a key role in...

  • Fraud And Scams Officer

    vor 3 Monaten

    Sydney, Österreich Westpac Group Vollzeit

    Fraud and Scams Officer 12-month initial contract with potential permanent conversion after Paramatta Location How will I help?The Fraud and Scams team is part of Westpac's Corporate services division and is responsible for protecting customers and the business from fraudulent activities. As a Fraud and Scams Officer, you will play a key role in...

  • Business Analyst

    vor 4 Wochen

    Sydney, Österreich Finxl Vollzeit

    Business Analyst - Risk, Fraud, and Scam DetectionLocation: Sydney CBD (Hybrid: 2 days in-office)Duration: 9-month contract (extendable to 18 months)Salary: $125k base + super (MTEC) / or $650 incl. super / $650 + GST for PTJoin FinXL IT Professional Services, a trusted name in delivering premium IT consulting solutions to Australia's top-tier clients.We are...

  • Westpac Group | Fraud And Scams Officer | Sydney

    vor 1 Monat

    Sydney, Österreich Tideri Jobbörse Vollzeit

    Fraud and Scams Officer12-month initial contract with potential permanent conversion after Paramatta Location How will I help?The Fraud and Scams team is part of Westpac's Corporate services division and is responsible for protecting customers and the business from fraudulent activities.As a Fraud and Scams Officer, you will play a key role in identifying,...

  • Fraud & Scams Officer

    vor 1 Monat

    Sydney, Österreich Westpac Vollzeit

    Permanent full-time positionBased at Parramatta, January startOngoing training and development opportunitiesHow will I help? As a Fraud & Scams Officer, you will play a key role in preventing, detecting and responding to scams and fraud incidents conducted via online banking, telephone banking, over the counter transactions and mobile applications across all...

  • Business Analyst

    vor 4 Wochen

    Sydney, Österreich Finxl Vollzeit

    Business Analyst - Risk, Fraud, and Scam Detection Location: Sydney CBD (Hybrid: 2 days in-office)Duration: 9-month contract (extendable to 18 months)Salary: $125k base + super (MTEC) / or $650 incl.super / $650 + GST for PTJoin FinXL IT Professional Services, a trusted name in delivering premium IT consulting solutions to Australia's top-tier clients. We...

  • Manager, Business Controls

    vor 2 Monaten

    Sydney, Österreich Efinancialcareers Ltd. Vollzeit

    Manager, Business Controls & Monitoring (Fraud and Scams)Westpac Banking Corporation, Sydney, AustraliaJob DescriptionAll roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part time work, or job sharing.Permanent Full-timeSydney basedFantastic opportunity to further your risk exposure into...

  • Efinancialcareers Ltd. | Manager, Business Controls

    vor 1 Monat

    Sydney, Österreich Tideri Jobbörse Vollzeit

    Manager, Business Controls & Monitoring (Fraud and Scams) Westpac Banking Corporation, Sydney, Australia Job DescriptionAll roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part time work, or job sharing.Permanent Full-time Sydney based Fantastic opportunity to further your risk exposure...

  • Manager, Business Controls

    vor 2 Monaten

    Sydney, Österreich Efinancialcareers Ltd. Vollzeit

    Manager, Business Controls & Monitoring (Fraud and Scams)Westpac Banking Corporation, Sydney, AustraliaJob DescriptionAll roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part time work, or job sharing. Permanent Full-timeSydney basedFantastic opportunity to further your risk exposure into...

  • Solutions Designer

    vor 4 Wochen

    Sydney, Österreich Finxl Vollzeit

    Solution Designer - Risk, Fraud, and Scam DetectionLocation: Sydney CBD (Hybrid: 2 days in-office)Duration: 9-month contract (extendable to 18 months)Salary: $125k base + super (MTEC) / or $650 incl. super / $650 + GST for PTYAre you passionate about shaping the future of risk management in financial services? Join FinXL IT Professional Services, a trusted...

  • Finxl | Business Analyst

    vor 3 Wochen

    Sydney, Österreich Tideri Jobbörse Vollzeit

    Business Analyst - Risk, Fraud, and Scam DetectionLocation : Sydney CBD (Hybrid: 2 days in-office)Duration : 9-month contract (extendable to 18 months)Salary : $125k base + super (MTEC) / or $650 incl.super / $650 + GST for PT Join FinXL IT Professional Services, a trusted name in delivering premium IT consulting solutions to Australia's top-tier clients.We...

  • Solutions Designer

    vor 4 Wochen

    Sydney, Österreich Finxl Vollzeit

    Solution Designer - Risk, Fraud, and Scam Detection Location: Sydney CBD (Hybrid: 2 days in-office)Duration: 9-month contract (extendable to 18 months)Salary: $125k base + super (MTEC) / or $650 incl.super / $650 + GST for PTYAre you passionate about shaping the future of risk management in financial services?Join FinXL IT Professional Services, a trusted...

  • Finxl | Solutions Designer

    vor 3 Wochen

    Sydney, Österreich Tideri Jobbörse Vollzeit

    Solution Designer - Risk, Fraud, and Scam DetectionLocation : Sydney CBD (Hybrid: 2 days in-office)Duration : 9-month contract (extendable to 18 months)Salary : $125k base + super (MTEC) / or $650 incl.super / $650 + GST for PTY Are you passionate about shaping the future of risk management in financial services?Join FinXL IT Professional Services , a...

  • Westpac Group | Fraud

    vor 1 Monat

    Sydney, Österreich Tideri Jobbörse Vollzeit

    Permanent full-time position Based at Parramatta, January start Ongoing training and development opportunities How will I help?As a Fraud & Scams Officer, you will play a key role in preventing, detecting and responding to scams and fraud incidents conducted via online banking, telephone banking, over the counter transactions and mobile applications across...

  • Fraud & Fec Awareness & Prevention Lead | Sydney, Au

    vor 4 Wochen

    Sydney, Österreich Efinancialcareers Ltd. Vollzeit

    Job TitleFraud & FEC Awareness & Prevention LeadJob DescriptionRabobank is the world's leading specialist in food & agribusiness banking.One of our key strengths lies in our people who have a deep understanding of agriculture & are committed to adding long-term value for clients.Our commitment to our employees & clients is at the heart of everything we...

  • Manager, Business Controls

    vor 2 Monaten

    Sydney, Österreich Tideri Jobbörse Vollzeit

    All roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part-time work, or job sharing.Permanent Full-time Sydney based Fantastic opportunity to further your risk exposure into Fraud and Scams How will I help?As a Manager, BCM you will play a crucial role in managing and mitigating risk in new...