Customer Care Manager
vor 1 Monat
About the RoleWe are looking for an experienced and dynamic Customer Care Manager to join our team based in Perth on a permanent full time basis. You will be empowered to enhance the relationship between the Customer and Rentokil Initial for the key purpose of protecting the existing portfolio by identifying and dealing with any issues which may be detrimental to this relationship.You will be expected to grow and sustain the business services portfolio by identifying opportunities for adding service lines and removing barriers to service in order to protect customer loyalty.The key responsibilities for this position include:Forecast and track retention metricsBuild and maintain strong, long-lasting customer relationshipsResolve problems aligned to complaint resolution and customer in jeopardy proceduresDevelop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsorsManagement of all customer escalationsAdminister and prioritize all customer tasks and ensure achievement of all deadlines within required time frameMaintain accurate records of all sales and activitiesActively identify new business opportunities and communicate to the internal teamsProactively support the Customer Service, Sales and Operations teams to achieve targets and deliverablesProvide customers with relevant information of new products and developmentsProvide a response and resolution to all customer queries within defined timeframesIdeally you will have the following experience and skills:5 years customer service experienceHygiene or Service industry experienceCar Licence essentialDemonstrated experience in Account ManagementProven team achievements in customer service metricsExceptional written & verbal communication skillsExceptional organisation and time management skillsAttention to detail and problem solvingAdvanced Microsoft Office skillsAbility to multi-task in a fast paced environmentAt Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.If you are looking for an opportunity to lead by example and kick goals at every turn, then this is the role for you Click the Apply button to submit your resume today
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Customer Engagement Advisor
vor 3 Monaten
Perth, Österreich Customer Labs VollzeitWOW Recruitment is looking for a Customer Service Representative to join an internationally renowned Visual Communications Supplier business with a presence in multiple countries. This role offers the opportunity to build on your customer service career.ABOUT THE ROLEReporting to the Customer Engagement Manager you will ensure timely and professional...
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Customer Engagement Advisor
vor 3 Monaten
Perth, Österreich Customer Labs VollzeitWOW Recruitment is looking for a Customer Service Representative to join an internationally renowned Visual Communications Supplier business with a presence in multiple countries. This role offers the opportunity to build on your customer service career.ABOUT THE ROLE Reporting to the Customer Engagement Manager you will ensure timely and professional...
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Customer Engagement Advisor
vor 3 Monaten
Perth, Österreich Customer Labs VollzeitWOW Recruitment is looking for a Customer Service Representative to join an internationally renowned Visual Communications Supplier business with a presence in multiple countries.This role offers the opportunity to build on your customer service career.ABOUT THE ROLE Reporting to the Customer Engagement Manager you will ensure timely and professional...
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Customer Care Manager
vor 1 Monat
Perth, Österreich Rentokil Pest Control South Africa VollzeitAbout the Role We are looking for an experienced and dynamic Customer Care Manager to join our team based in Perth on a permanent full time basis. You will be empowered to enhance the relationship between the Customer and Rentokil Initial for the key purpose of protecting the existing portfolio by identifying and dealing with any issues which may be...
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Residential Aged Care Manager
vor 2 Monaten
Perth, Österreich Aged Care Resumes VollzeitMYVISTA Balcatta has a vacancy for a "hands-on, experienced" Residential Aged Care Manager looking to be the Manager of an exceptional team.This is a key management position within MYVISTA's organisation and would be responsible for the day-to-day management of the residential aged care operations.Key Expectations and Responsibilities:Manage the ongoing...
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Assistant Care Manager
vor 4 Wochen
Perth, Österreich My Home Care Group VollzeitAt the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born. We have the added benefit of an innovative, creative, and...
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Customer Care Associate
vor 2 Monaten
Perth, Österreich Specsolutions VollzeitFull TimeAn exciting role to join our Hidrive Team as a Customer Care Associate is available. A successful candidate will be based at our Perth office and will have an affinity for great communication, attention to detail, and time management.This role is integral for our Customer Care team, assisting our Fleet Sector. This customer-facing role will deal...
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Customer Care Associate
vor 2 Monaten
Perth, Österreich Tideri Jobbörse VollzeitFull Time An exciting role to join our Hidrive Team as a Customer Care Associate is available.A successful candidate will be based at our Perth office and will have an affinity for great communication, attention to detail, and time management.This role is integral for our Customer Care team, assisting our Fleet Sector.This customer-facing role will deal with...
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Facility Manager
vor 1 Monat
Perth, Österreich Rosewood Care Group VollzeitFacility Manager - Residential Aged CareReporting to the GM Residential, you will be responsible for maintaining the high quality of care at our 122 bed facility in Leederville.The Facility Manager will provide leadership and direction to the team to ensure optimal care of our residents, and that all compliance requirements are met.An attractive salary...
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Customer Care Representative
vor 3 Monaten
Perth, Österreich Trimble VollzeitYour Title: Customer Care Representative Job Location: Hybrid - Perth, WA (Full-Time in office for the first month) Office Location: Puccini Court, Stirling, 6021 Do you have experience in customer resolution and pride yourself in your problem-solving skills? Do you want flexible working and the opportunity to work for a global tech company? Then we want to...
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Clinical Care Coordinator
vor 2 Monaten
Perth, Österreich Aged Care Resumes VollzeitNursing - Aged Care (Healthcare & Medical)Full timeFor over 40 years, CraigCare has been delivering clinical and relationship-based care that connects and enriches the lives of all of our residents, every single day.Our Vision is for older people to be connected to their community through wellness and excellent customer service.Our Mission is to care for our...
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Customer Care Representative
vor 3 Monaten
Perth, Österreich Tideri Jobbörse VollzeitYour Title: Customer Care Representative Job Location: Hybrid - Perth, WA (Full-Time in office for the first month) Office Location: Puccini Court, Stirling, 6021 Do you have experience in customer resolution and pride yourself in your problem-solving skills? Do you want flexible working and the opportunity to work for a global tech company?Then we want to...
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Regional Manager
vor 1 Monat
Perth, Österreich Roshana Care Group VollzeitAdd expected salary to your profile for insightsRoshana Pty Ltd is a privately owned provider of Aged Care, Mental Health Care, and Disability Support Services.Our head office is based in WA, and we own and operate facilities in WA, QLD, and NSW.Established in 2001, Roshana Care Group has been at the forefront of providing Aged Care and Mental Health Care...
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Perth, Österreich Tideri Jobbörse VollzeitAbout the Role We are looking for an experienced and dynamic Customer Care Manager to join our team based in Perth on a permanent full time basis.You will be empowered to enhance the relationship between the Customer and Rentokil Initial for the key purpose of protecting the existing portfolio by identifying and dealing with any issues which may be...
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Registered Nurse
Vor 4 Tagen
Perth, Österreich Healthe Care VollzeitNursing - Aged Care (Healthcare & Medical)Casual/VacationAbout Us:Healthcare Australia is Australia's largest healthcare solutions provider.HCA Perth services multiple Residential Aged Care Facilities throughout the metro area.About the Role:HCA is currently seeking passionate Registered Nurses to provide exceptional care to aged care residents throughout...
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Assistant Care Manager
vor 4 Wochen
Perth, Österreich The Myhomecare Group VollzeitAt the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born. We have the added benefit of an innovative, creative, and...
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Retirement Village Manager
vor 1 Monat
Perth, Österreich Aged Care Resumes VollzeitYour next employer:Join a small not-for-profit provider of residential aged care facilities, retirement living, and home care.Located 30kms South-East of Perth's CBD, they have been an integral part of the local community for the past 60 years.Committed to the wellbeing of their clients, they pride themselves on being passionate about providing care that...
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Service Leader
vor 1 Monat
Perth, Österreich Brightwater Care Group VollzeitWe have an exciting new position available for aService Leader- Transition Care Community (TCC) to join our Brightwater at Home (BAH) team on apermanent full-time basis.Supporting clients, families and staff, this position leads a team of TCC coordinators and an administration assistant to oversee the daily coordination operations within BAH.The Service...
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My Home Care Group | Assistant Care Manager
vor 3 Wochen
Perth, Österreich Tideri Jobbörse VollzeitAt the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer.With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born.We have the added benefit of an innovative, creative, and...
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Registered Nurse
vor 1 Monat
Perth, Österreich Aged Care Resumes VollzeitAdd expected salary to your profile for insightsAbout Us:Healthcare Australia is Australia's largest healthcare solutions provider.HCA Perth services multiple Residential Aged Care Facilities throughout the metro area.About the Role:HCA is currently seeking passionate Registered Nurses to provide exceptional care to aged care residents throughout the...