13Vets Vet Nurse | Casual
vor 2 Monaten
Are you a passionate Vet Nurse dedicated to delivering top-notch patient care and customer service? How about doing it from the comfort of your own home? Greencross 13VETS is a dynamic team of Vet Nurses who provide essential services like offering advice, booking appointments, and triaging calls for Greencross clinics across Australia.
Alongside providing phone support, we also take care of online bookings and ensure prompt responses to inquiries from the Greencross website.
We're dedicated to handling emails received from patient reminders and any other emails from Greencross, ensuring every client interaction is handled with care and efficiency.
About youHold a Certificate IV in Veterinary Nursing or equivalent certificationBring at least 4 years of clinical nursing experienceHave experience in clinical receptionCustomer service experience is a bonusExperience with RxWorks is a plus, but don't worry if you're new – we'll train the right personStrong, reliable internet connection or willingness and ability to upgrade if successfulSharp computer skills with an eye for detailFriendly, warm and professional phone manner with the ability to converse with a range of different people with compassion and empathyReady to handle tricky situations with graceStrong interpersonal and relationship-building skillsThrive in a fast-paced, ever-changing settingQuick on your feet with great problem-solving skillsStickler for following processesGenuine love for pets' well-beingIf working remotely, a comfortable and quiet workspace with a suitable office desk and chairThis is a casual role and can be done remotely within Australia (in a stable housing residence), or if you're around Sydney, our welcoming head office in North Ryde is ready for you.
Sound like a dream job?
Apply today and become a valued member of the 13VETS team
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