Centorrino Technologies | Workforce Administrator
Vor 3 Tagen
Workforce Administrator (Resource Scheduler) Join Centorrino Technologies: Innovate, Grow, and Thrive with Us
At Centorrino Technologies (CT), we're more than just tech—we're a community that goes beyond expectations.
We've been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68.
We're on a mission to redefine the customer experience, and we need passionate Workforce Administrators to join our growing Field Services team in Coburg.
As a Workforce Administrator - Field Services at Centorrino Technologies (CT), you will play a vital role in ensuring that our Field Services team operates smoothly and effectively.
Your primary responsibility will be to manage the workforce schedules for our Mobile Desktop Support Officers, Rural Sub-Contractors, organize backfill and emergency resourcing, and provide administrative support for Managed Services operations.
You will collaborate closely with team leaders, technicians, and clients to ensure that our resources are allocated efficiently and our clients' needs are met without disruption.
What you'll do:
Manage and optimise schedules for Field Services technicians to ensure adequate client site coverage while addressing conflicts or resource shortages.
Coordinate backfill and emergency resourcing for Managed Services to minimise disruptions, working closely with Field Services Team Leaders to allocate resources effectively.
Act as the main contact for workforce planning and administration, maintaining accurate records of staff availability, shifts, and leave.
Use excellent communication and customer service skills to liaise with clients and subcontractors via phone and email.
Generate workforce reports on metrics like resource utilisation and scheduling efficiency, communicating changes to schedules or resource plans with internal and external stakeholders.
Work with the Workforce Manager under the Managed Services Agreement to ensure efficient onsite support and a seamless client experience.
Oversee fleet maintenance and repairs with attention to detail to minimise business impact.
Build strong relationships with stakeholders, foster team morale, and promote collaboration for smooth operations.
What you'll bring:
Commitment to delivering exceptional service and solutions that align with client needs.
A proven ability to manage complex schedules and juggle multiple priorities effectively.
Problem-Solving Mindset: Strong troubleshooting and decision-making skills to address resourcing challenges proactively.
Exceptional verbal and written communication skills to interact with team members, clients, and stakeholders professionally.
Meticulous in maintaining accurate schedules, records, and reports.
Collaborative approach to working with diverse teams and building positive relationships within the team and cross-teams.
Comfortable working in a fast-paced environment and responding to changing requirements with agility.
Familiarity with workforce planning tools, ticketing systems, and ITIL processes is highly desirable, but can be taught to the right person
Previous experience in workforce scheduling, logistics, resource management, or a similar administrative role is advantageous.
Previous experience in a Managed Service Provider (MSP) environment is advantageous but non-essential.
Benefits
Why You'll Love Working Here:
Hybrid working (for majority of our roles) with team anchor days to support collaboration.
Extensive training and development opportunities that enable continual growth as part of your career planning.
Extensive discounts and benefits to maximise your money.
A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.
CT celebrates diversity and enables every voice to be heard as we drive to create the world we want.
Apply today and be part of a team that values innovation, inclusivity, variety, and diverse backgrounds.
Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.
Seniority level Entry level
Employment type Full-time
Job function Project Management and Information Technology
Industries Non-profit Organizations and Primary and Secondary Education
#J-18808-Ljbffr
-
Centorrino Technologies | Security Analyst
Vor 6 Tagen
Central Coast, Österreich Buscojobs VollzeitCentorrino Technologies (CT) is a customer-obsessed, technology-focused and engineering-led IT services and solutions provider, based right here in Australia.Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!At Centorrino Technologies (CT), we're more than just tech—we're a community that goes beyond expectations.We've been recognised as a...
-
Central Coast, Österreich Tideri Jobbörse VollzeitCentorrino Technologies Centorrino Technologies (CT) is a customer-obsessed, technology-focused and engineering-led IT services and solutions provider, based right here in Australia.Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!At Centorrino Technologies (CT), we're more than just tech—we're a community that goes beyond...
-
Central Coast, Österreich Tideri Jobbörse VollzeitCentorrino Technologies (CT) is a customer-obsessed, technology-focused and engineering-led IT services and solutions provider, based right here in Australia.Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!At Centorrino Technologies (CT), we're more than just tech—we're a community that goes beyond expectations.We've been recognised as a...
-
Security Engineer
vor 2 Monaten
Central Coast, Österreich Centorrino Technologies VollzeitCentorrino TechnologiesCentorrino Technologies (CT) is a customer-obsessed, technology-focused and engineering-led IT services and solutions provider, based right here in Australia.Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!At Centorrino Technologies (CT), we're more than just tech—we're a community that goes beyond expectations.We've...
-
Centorrino Technologies | Cloud Engineer
vor 4 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitJoin Centorrino Technologies: Innovate, Grow, and Thrive with Us!At Centorrino Technologies (CT), we're more than just tech—we're a community that goes beyond expectations.We've been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68.And we're not stopping...
-
Centorrino Technologies Pty Ltd. | Cloud Architect
vor 3 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitJoin Centorrino Technologies: Innovate, Grow, and Thrive with Us!At Centorrino Technologies (CT), we're more than just tech—we're a community that goes beyond expectations.We've been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68.And we're not stopping...
-
Buscojobs | Workforce Services Administrator
vor 1 Woche
Central Coast, Österreich Tideri Jobbörse VollzeitRequisition ID Relocation Authorized: National - Camp Telework Type: Full-Time Office / Project Work Location: Karratha WA Extraordinary Teams Building Inspiring Projects Since (year), we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the...
-
Dell Technologies | Account Executive
vor 3 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitAccount Executive - Workforce Solutions Group Apply locations: Remote - Australian Capital Territory, Australia Time type: Full time Posted on: Posted 2 Days Ago Time left to apply: End Date: December 31, 2024 (9 days left to apply) Job requisition id: R259153 Our customers are reinventing their workplace, and you could be a part of this exciting changing...
-
Security Analyst
vor 3 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitCentorrino Technologies Centorrino Technologies (CT) is a customer-obsessed, technology-focused and engineering-led IT services and solutions provider, based right here in Australia. View all jobs at Centorrino Technologies Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!At Centorrino Technologies (CT), we're more than just tech—we're a...
-
Azure Administrator
vor 3 Wochen
Central Coast, Österreich Pyramid Global Technologies VollzeitResponsibilities: Manage Azure AD objects, role-based access control (RBAC), and subscriptions and governance, including configuring Azure policies and resources.Manage storage accounts and data in Azure storage, configure Azure files, Azure blob storage, and configure storage tiers for Azure blobs.Configure VMs for high availability and scalability, and...
-
Buscojobs | Clearcompany | Ict Administrator
Vor 7 Tagen
Central Coast, Österreich Tideri Jobbörse VollzeitOur purpose is to provide culturally safe and affordable accommodation for First Nations people who need to be away from home to access services and economic opportunities.Across our network of hostels (located all across Australia), dedicated AHL staff provide accommodation and meals for residents in a culturally safe and supportive environment.We have a...
-
System Administrator
vor 3 Monaten
Central Coast, Österreich Northrop Grumman Corp. (Au) VollzeitRequisition ID: R10161233Category: Information TechnologyLocation: Edinburgh Parks, South Australia, AustraliaClearance Type: TSPV (Positive Vetting)Telecommute: No- Teleworking not available for this positionTravel Required: Yes, 25% of the TimeRelocation Assistance: Relocation assistance may be availablePositions Available: 6We're building a reputation as...
-
Systems Administrator
vor 3 Monaten
Central Coast, Österreich Northrop Grumman Corp. (Au) VollzeitRequisition ID: R10169236Category: Information TechnologyLocation: Edinburgh RAAF, South Australia, AustraliaClearance Type: TSPV (Positive Vetting)Telecommute: Yes-May consider hybrid teleworking for this positionTravel Required: Yes, 10% of the TimeRelocation Assistance: Relocation assistance may be availablePositions Available: 1We're building a...
-
System Administrator
vor 3 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitRequisition ID: R10161233 Category: Information Technology Location: Edinburgh Parks, South Australia, Australia Clearance Type: TSPV (Positive Vetting) Telecommute: No- Teleworking not available for this position Travel Required: Yes, 25% of the Time Relocation Assistance: Relocation assistance may be available Positions Available: 6 We're building a...
-
Central Coast, Österreich Buscojobs VollzeitFund Administrator, Super AdministrationSS&C is a global provider of investment and financial services and software for the financial services and healthcare industries.Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries.Some 18,000...
-
Central Coast, Österreich Buscojobs VollzeitFund Administrator, Super Administration SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries.Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries.Some 18,000...
-
Website Administrator
vor 2 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitHow to Become a Website Administrator in Australia: careers in Web Development The role of a Website Administrator is both dynamic and essential in today's digital landscape.These professionals are responsible for designing, building, and maintaining websites, ensuring that they function smoothly and effectively.They play a crucial role in providing web...
-
Clearcompany | Ict Administrator
vor 1 Woche
Central Coast, Österreich Buscojobs VollzeitOur purpose is to provide culturally safe and affordable accommodation for First Nations people who need to be away from home to access services and economic opportunities.Across our network of hostels (located all across Australia), dedicated AHL staff provide accommodation and meals for residents in a culturally safe and supportive environment.We have a...
-
Ict Security Administrator
vor 2 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitHow to Become an ICT Security Administrator in Australia: careers in IT Definition of an ICT Security Administrator The role of an ICT Security Administrator is pivotal in today's digital landscape, where safeguarding information and technology systems is paramount.These professionals are responsible for establishing, managing, and administering an...
-
Systems Administrator
vor 2 Monaten
Central Coast, Österreich Study Select VollzeitAccredited courses from leading Australian universities, TAFEs and collegesHow to Become a Systems Administrator in Australia: careers in ITA career as a Systems Administrator offers a dynamic and rewarding opportunity for individuals passionate about technology and problem-solving.Systems Administrators play a crucial role in ensuring the smooth operation...
