Edu Corporate Services Pty Limited | Casual
vor 1 Woche
About EDU
EDU is an ASX-listed provider of tertiary education, specialising in Health and Community Services.
We foster meaningful careers through high-quality education across our campuses in Sydney, Melbourne, Brisbane and Adelaide.
About the Role
We are seeking an Education Services Advisor to join our academic team on a casual agreement for 6 - 8 weeks .
This role will be based at our Sydney campus and will support the academic delivery team in ensuring high-quality administrative functions for student services and academic operations.
As the first point of contact for day-to-day academic administration, you will be responsible for managing student queries, grade management, timetabling, and supporting academic staff in delivering a seamless learning experience.
Additionally, you will contribute to policy adherence, course administration, and the coordination of key academic processes during this period.
Key Responsibilities:
Serve as the first point of contact for academic-related queries and operational matters from students and academic staff.
Provide guidance on institute policies, education procedures, teaching and learning systems, and academic support services.
Support the Academic Course Coordinator in managing student complaints, grievances, academic integrity, and RPL (Recognition of Prior Learning) processes.
Organise payments for casual academic staff.
Conduct Canvas reviews to ensure learning materials are accurate and accessible before each trimester.
Support the adherence to assessment policies, including extensions, special considerations, and grade release.
Compile accurate timetables across all delivery modes and assist with teaching allocations.
Maintain records of subject outlines, internal moderation, grades, academic registers, and improvement registers.
Assist in the preparation of peer reviews and staff evaluation surveys.
Manage other administrative tasks as directed by the Head of School.
Education, Experience, and Skills:
Tertiary qualification in any discipline.
Minimum of 2 years of experience in an academic services role within a higher education environment (Requirement).
Prior experience in customer service or student engagement is highly regarded.
Ability to multi-task, prioritise effectively, and complete tasks with a high level of accuracy.
Demonstrated commitment to quality assurance and a keen eye for detail.
IT literate, particularly with Microsoft Office and learning management systems (LMS).
Why Join Us?
Paid birthday leave Individual training budget for professional development Reward and recognition programs Breakfast supplies on campus Year-round engagement events Novated leasing options Everyday benefits and savings via Flare app Fun and diverse working environment CBD location with easy access to public transport Diversity & Inclusion
We celebrate diversity and are committed to reflecting Australian society to better serve our students.
We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, sexually and gender diverse people, and individuals of all ages.
Next Steps
Apply online or send your resume and cover letter to Only applicants with the right to live and work in Australia will be considered.
Shortlisted candidates will be notified.
We look forward to receiving your application and potentially welcoming you to our team
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