Customer Service Representative | Perth, Au
Vor 7 Tagen
Customer Service Representative Commonwealth Bank of Australia Perth, Australia
Customer Service Representative Commonwealth Bank of Australia Perth, Australia
Casual role that is flexible to fit around your schedule AND provides career progression and developmentHybrid working that is perfect for balancing commitments makes us a diverse and inclusive teamTogether we create brilliant customer experiences Casual role that is flexible to fit around your schedule AND provides career progression and developmentHybrid working that is perfect for balancing commitments makes us a diverse and inclusive teamTogether we create brilliant customer experiences Do Work that Matters
As a Customer Service Representative providing phone based support to our Retail Banking customers you will be the friendly voice our customers hear when they contact us.
You will assist customers manage their day-to-day banking across a range of products and empathetically provide extra care to customers facing challenges meeting financial commitments.
You will work across a diverse breadth of enquiries, including:
Concierge and welcome callsMissed payments and early-intervention collectionsSimple customer service enquiries See Yourself in our Team
We currently have Casual positions available with hours to suit your lifestyle from Monday to Sunday, 5am to 6pm (shift options and details listed below).
This is a hybrid position giving you the flexibility to work predominately from home with a once a fortnight connection in the office to give you the best of both worlds
We would love to hear from people who: Genuinely care about the experience of customersHave excellent communication skillsHave the ability to navigate new technology and computer systemsAre naturally curious, resilient, empathetic and adaptableHave aspirations to grow their career with us Hours and training
To be considered for this role you must have the following availability:
Provide a minimum of 10 hours availability per week, these would be split over 2 shiftsAvailable to work from the Perth office, 300 Murray Street, Perth, once a fortnightOutside of this, we'll do our best to accommodate your work preferences & availabilityTraining will commence from the start date with all new starters undergoing mandatory training, at 15 hours per week for 4 weeks.
(dates and times to be confirmed)Please note, we cannot provide any time off during the training period however are able to be flexible post trainingThroughout your training you will be fully supported with dedicated leadership and a progressive learning model.
As you master your role, you'll have the opportunity to learn new skills, and progress in your career If this role sounds like you, apply today
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application.
We're keen to support you with the next step in your career.
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Advertising End Date: 21/11/2024 More Jobs From Commonwealth Bank of Australia
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