Customer Service Officer
vor 4 Wochen
Retail Assistants (Retail & Consumer Products)At Aidacare, we are dedicated to delivering top-notch products and services to our valued customers. As a leading player in the Healthcare Equipment industry, we pride ourselves on our commitment to excellence, innovation, and customer satisfaction. We are looking for a dynamic and customer-focused individual to join our team as a Customer Service Officer in Wollongong NSW. This is a Part Time Permanent position with a 3 working day basis (Monday - Wednesday).Responsibilities:Deliver Stellar Customer Support: Interact with customers who visit the store, as well as respond to queries via phone and email, dealing with all in a professional and empathetic manner, providing prompt and accurate responses to inquiries, requests, and complaints while ensuring customer satisfaction.Problem Resolution: Act as a frontline troubleshooter, efficiently resolving customer issues and concerns. Collaborate with other teams when necessary to find solutions and ensure a seamless customer experience.Product Knowledge: Become an expert on our products and services, staying up-to-date with new features and offerings. Use this knowledge to guide customers and enhance their experience.Order Processing: Assist customers with order placement, tracking, and processing, ensuring accuracy and timeliness.Relationship Building: Foster strong and positive relationships with customers to encourage loyalty and repeat business.Feedback and Improvement: Actively collect customer feedback and relay valuable insights to the management team. Identify trends and propose solutions for process improvement.Meet Key Performance Indicators (KPIs): Strive to achieve and exceed established KPIs, including response times, customer satisfaction scores, and resolution rates.Requirements:Excellent Communication Skills: Strong verbal and written communication skills are essential, with a focus on clarity, empathy, and professionalism.Customer-Centric Attitude: A genuine passion for assisting customers and providing outstanding service.Problem-Solving Skills: Ability to analyze situations, think critically, and find creative solutions to customer issues.Adaptability: Thrive in a fast-paced environment and remain composed under pressure.Team Player: Work collaboratively with colleagues across different departments to deliver seamless customer service.Tech Savvy: Comfortable navigating computer systems and various software to manage customer interactions and maintain records.Experience: Previous customer service experience is a plus, but we welcome motivated individuals who are eager to learn and grow in this role.Perks and Benefits:Competitive salary and performance-based incentives.Comprehensive training program to equip you with the necessary skills and knowledge.Opportunities for career advancement and personal development.A supportive and inclusive work environment that values teamwork and innovation.Health and wellness benefits package.Employee discounts on company products/services.How to Apply:If you are enthusiastic about customer service and ready to make a positive impact on our customers' lives, we'd love to hear from you Please submit your application by clicking "Apply Now". Join our team at Aidacare and help us create memorable experiences for our valued customers
#J-18808-Ljbffr
-
Customer Service Officer
vor 3 Wochen
Wollongong, Österreich Tideri Jobbörse VollzeitSupagas is a fast growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium.We are rapidly building a reputation for growth and success based on an exceptional "YES WE CAN" customer service offering and quality product in the highly competitive market.About the RoleTo support our growth focused approach,...
-
Customer Service Officer
vor 4 Wochen
Wollongong, Österreich Supagas VollzeitSupagas is a fast growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are rapidly building a reputation for growth and success based on an exceptional "YES WE CAN" customer service offering and quality product in the highly competitive market.About the RoleTo support our growth focused...
-
Customer Service Officer
vor 4 Wochen
Wollongong, Österreich Supagas VollzeitSupagas is a fast growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium.We are rapidly building a reputation for growth and success based on an exceptional "YES WE CAN" customer service offering and quality product in the highly competitive market.About the RoleTo support our growth focused approach,...
-
Wollongong | Customer Service Officer
vor 1 Monat
Wollongong, Österreich Specsolutions VollzeitFirst Choice Couriers is an Illawarra family-owned transport and logistics company with over 140 team members across four sites in Wollongong, Nowra, and the Southern Highlands making it one of the largest in the region.First Choice Couriers provides a range of premium transport services, specialised services, and warehousing, distribution, and logistics...
-
Wollongong | Customer Service Officer
vor 1 Monat
Wollongong, Österreich Specsolutions VollzeitFirst Choice Couriers is an Illawarra family-owned transport and logistics company with over 140 team members across four sites in Wollongong, Nowra, and the Southern Highlands making it one of the largest in the region.First Choice Couriers provides a range of premium transport services, specialised services, and warehousing, distribution, and logistics...
-
Customer Service
vor 1 Monat
Wollongong, Österreich Adpaustralia VollzeitData Entry & Word Processing (Administration & Office Support)Full time$25 – $30 per hour (based on experience)Architectural Designer Products (ADP) is an Australian family-owned business, established in 2001.We are proud to be Australia's largest and most innovative bathroom furniture manufacturer. The Role We are seeking a reliable person to join our...
-
Customer Service
vor 4 Wochen
Wollongong, Österreich Adpaustralia VollzeitData Entry & Word Processing (Administration & Office Support)Full time$25 – $30 per hour (based on experience)Architectural Designer Products (ADP) is an Australian family-owned business, established in 2001. We are proud to be Australia's largest and most innovative bathroom furniture manufacturer.The RoleWe are seeking a reliable person to join our...
-
Customer Service Officer Traineeship
vor 2 Wochen
Wollongong, Österreich Horizon Bank VollzeitAbout Us:As a community focused bank, we pride ourselves on providing exceptional, personalised service to our customers in the Illawarra and South Coast region.We believe in building strong relationships and supporting our community.As a Customer Service Trainee, you'll be part of a dedicated team that goes above and beyond to meet the needs of our...
-
Customer Service Officer
vor 3 Wochen
Wollongong, Österreich Catholic Education Diocese Of Wollongong VollzeitCustomer Service Officer (Complaints Intake)Catholic Education Office, WollongongWork type: Permanent full timeJob no: 497812Categories: Catholic Diocese of Wollongong, CEO - Governance, Assurance and RiskAdvertised: 21 Oct 2024 AUS Eastern Daylight TimeApplications close: 03 Nov 2024 AUS Eastern Daylight TimeCatholic Education Diocese of Wollongong (CEDoW)...
-
Customer Service Officer
vor 3 Wochen
Wollongong, Österreich Catholic Education Diocese Of Wollongong VollzeitCustomer Service Officer (Complaints Intake)Catholic Education Office, WollongongWork type: Permanent full timeJob no: 497812Categories: Catholic Diocese of Wollongong, CEO - Governance, Assurance and RiskAdvertised: 21 Oct 2024 AUS Eastern Daylight TimeApplications close: 03 Nov 2024 AUS Eastern Daylight TimeCatholic Education Diocese of Wollongong (CEDoW)...
-
Customer Service Officer
vor 3 Wochen
Wollongong, Österreich Catholic Education Diocese Of Wollongong VollzeitCustomer Service Officer (Complaints Intake)Catholic Education Office, WollongongWork type: Permanent full timeJob no: 497812Categories: Catholic Diocese of Wollongong, CEO - Governance, Assurance and RiskAdvertised: 21 Oct 2024 AUS Eastern Daylight TimeApplications close: 03 Nov 2024 AUS Eastern Daylight TimeCatholic Education Diocese of Wollongong (CEDoW)...
-
Customer Service Provider
vor 2 Wochen
Wollongong, Österreich West Recruitment Consulting VollzeitEmail: ******Call: 9689 8998West Sector: Business SupportJob Summary- Wollongong Location- Permanent Position- Highly Competitive SalaryJob DescriptionAbout your new employer:West Recruitment is currently partnering with a large and progressive business who are globally listed and have offices based across NSW. This well-rounded role will allow you to...
-
Customer Service Manager
vor 3 Wochen
Wollongong, Österreich Dapto Leagues Club VollzeitAbout Us: Nestled in the heart of the Illawarra, the "Award-Winning" Dapto Leagues Club is renowned for our commitment to exceptional service and community support.We're home to two successful clubs – The Grange and Dapto Leagues Club.Position Overview: If you are looking for an exciting yet stable, a challenging yet fulfilling role, and would like to join...
-
Customer Service Representative
vor 1 Monat
Wollongong, Österreich Fielders VollzeitBlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people.We're driven by innovation and are proud that the technologies in our products and brands, like COLORBOND steel, inspire and protect everything from hospitals and bridges to stadiums and homes.The OpportunityCome and discover the opportunity to...
-
Customer Service Representative
vor 3 Wochen
Wollongong, Österreich IMB Bank VollzeitCustomer Service Representative - Wollongong Uni161909 Distribution and Marketing (Branches, Contact Centre, Mobile Lending etc) WollongongExpand your career with a community minded and trusted bankBanking experience not required, excellent training providedIMB Bank is a leading member-owned bank offering a full range of products and services in both...
-
Customer Service Manager
vor 1 Monat
Wollongong, Österreich Coles Supermarkets VollzeitFrom small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you'll really see the difference your work makes every day.Whether you're in a store, distribution centre, manufacturing site, or on the road, you're an important part of an Aussie icon at the heart of the nation. About the role Reporting to the Store...
-
Customer Service Manager
vor 1 Monat
Wollongong, Österreich Coles Supermarkets VollzeitFrom small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you'll really see the difference your work makes every day.Whether you're in a store, distribution centre, manufacturing site, or on the road, you're an important part of an Aussie icon at the heart of the nation.About the roleReporting to the Store...
-
Customer Service Manager
vor 4 Wochen
Wollongong, Österreich Tideri Jobbörse VollzeitFrom small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you'll really see the difference your work makes every day.Whether you're in a store, distribution centre, manufacturing site, or on the road, you're an important part of an Aussie icon at the heart of the nation.About the roleReporting to the Store...
-
Customer Service Representative
vor 3 Wochen
Wollongong, Österreich IMB Bank VollzeitExpand your career with a community minded and trusted bank Banking experience not required, excellent training provided Part Time - 25hrs per week (Mon - Fri) - Wollongong IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking.IMB's purpose is to provide simple, competitive and authentic...
-
Customer Service Consultant
vor 4 Wochen
Wollongong, Österreich Peoplecare VollzeitPeoplecare is a proud not-for-profit private health insurer and multi-award winning Illawarra based company with members throughout Australia. Our whole focus is on giving members the ultimate in personal service. This means offering value health cover, making health insurance easy, and being on our members' side. All this makes Peoplecare one of the most...
