Member Service Advisor

vor 1 Monat


Perth, Österreich Health Insurance Fund Of Wa, Inc. Vollzeit

Welcome to HIF, the Health Insurance Fund of Australia
We're not your average health fund – we're a passionate, award-winning team dedicated to helping our Members live healthier lives.
Despite our national brand, we're a tight-knit group of 125 Member-focused individuals based in Perth.
Join us and be part of our vibrant not-for-profit organisation
We foster an inclusive culture, ensuring we excel at being a community for the community.
Apply now and make a meaningful impact as a member of our team
About the role: We are seeking passionate and engaging Member Service Advisors to join our dynamic HIF Member Engagement team.
If you have a genuine dedication to delivering exceptional customer service and prioritising our members' needs, this is the perfect opportunity for you
We are offering x6 full-time, permanent opportunities.
Key Responsibilities: Complete a thorough 5-week full-time paid induction training at our Perth Office, beginning on January 6th, 2025.Proficiency in intermediate computer skills, including Word and Outlook.A genuine desire and aptitude for learning about Health Insurance products.Engage with Members over the phone and email, proactively addressing their private health insurance needs.Assist Members with claims, policy changes, and retention efforts.What you'll get: Full-time salary of $57,783 (base) plus 12.5% superannuation.Subsidised health insurance cover.Discounted travel insurance.Flexible working arrangements tailored to your unique needs.Hybrid working environment after successful completion of induction.Birthday leave to celebrate your special dayVarious leave entitlements, including cultural, volunteering, menstrual leave and more.Engaging social events organised by our vibrant Social Club.Study assistance program to support your ongoing education.Access to a confidential Employee Assistance Program.PAW Days, allowing you to bring your furry companions to workOur office is our modern Community focused Hub, with excellent public transport links.To apply for this opportunity please visit careers-at-hif Applications close at 5pm, Friday 6th December 2024 Start Date: 6th January 2025
To be successful for the role, you will need to meet the following requirements: Available to commence on the 6th of January 2025?Comfortable with no leave taken during the first 3 months of induction?Aboriginal and Torres Strait Islander peoples are encouraged to apply for this opportunity. HIF encourages cultural diversity and is an equal opportunity workplace. We are proud of our people and the amazing things they do every day.
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