Customer Experience Officer
vor 1 Monat
MSAC, 30 Aughtie Drive, Albert Park, Victoria, Australia Req #563
About State Sport Centres: Are you ready to be a crucial part of the dynamic world of State Sport Centres?
We are the heartbeat of premier multi-sport facilities in Victoria, dedicated to fostering peak performance, unlocking potential, and delivering world-class events.
State Sport Centres are more than just facilities; we're the driving force behind sports enthusiasts reaching new heights.
We exist to fuel passion, inspire excellence, and contribute to the well-being of the Victorian community.
Join the team that transforms the sports landscape and creates a legacy of excitement, engagement, and inspiration.
About The Role: Our Customer Experience Team are the face of our organisation.
As a Customer Experience Officer, you will serve as the customer's primary point of contact and own customer issues from start to finish.
In this role, you will join our team to help deliver world-class customer experiences and solve problems for our members and visitors.
You will regularly be required to think on your feet and have a can-do attitude to deliver solutions at a fast pace.
This role is part-time with a minimum of 25 hours per week.
Flexibility for each role is required as we work to a rotating 7-day roster.
Shifts will include early mornings, midday, and late nights, across weekends and Public Holidays.
Please specify in your application what your availability looks like over a normal week.
Required skills and Qualifications: Victorian Working with Children CheckFull working rightsProven ability to work within a teamEngage positively with people of all agesWhy is this a great place to work? You will love working at the State Sports Centres.
Here's just a few reasons why:
Great staff benefits including free parkingPerformance gym membershipDiscounts at SSCT Food & Beverage, retail outlets, and complimentary court hire for casual bookings across the stadiumsFamily and friends' discounts on performance gym membershipDiscounts on holiday programs and creche for financial dependentsGreat work-life balance offering morning, afternoon, and evening shiftsYou will be challenged daily and can develop yourself as a person as well as gaining valuable career skills.We have a fantastic team of people who are great to work with.Our mission is to help people to be excited about sport, engage in healthy activity and feel inspired to be their best.
That is a rewarding thing to be a part of.We are surrounded by elite athletes daily and you will support various elite sports and world-class events.How to apply: We will be reviewing applications and commencing interviews as they come in, so please don't delay in applying.
For further information please contact Nimita Alphonse, Talent Acquisition Advisor -
SSCT values diversity, is an equal opportunity employer, and encourages applications from culturally and linguistically diverse backgrounds including Aboriginal and Torres Strait Islanders, and from people with disabilities.
We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are visitors to our venues and facilities.
Successful applicants will be required to provide a current Working with Children Check before being able to commence employment.
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