Senior Claims Advisor
Vor 6 Tagen
Zurich is a leading multi-line insurer that serves its customers in global and local markets.
With about 55,000 employees, it provides a wide range of property and casualty, life insurance products and services in more than 215 countries and territories.
Zurich's customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations.
At Zurich we're on a journey, even though we are 100 years young in ANZ, we are lighting the way to a brighter future.
A brighter future for you - focused on your career, your wellbeing and your community - as well as our customers and the planet.
This exciting adventure will drive positive impact.
So, if you want to be part of a values led organisation, that is a leader in the insurance industry with a track record of making a real difference and continuously taking steps toward a sustainable future for our people, customers, communities, and our planet, read on
Job description:A new adventure awaits…Reporting to the Liability Claims Team Leader, you will provide proactive market leading, timely, effective and cost efficient management of a portfolio of Liability claims, following the Zurich Casualty Claims strategy.
You will also provide mentoring, coaching and training to the wider team and support the business to continually grow and evolve.
You will be responsible for the following:
Managing complex claims in accordance with all procedures outlined in the Claims ManualProven experience mentoring and training claims advisorsConduct timely investigations in regard to indemnity, liability and quantum.Partner with customers and supply partners to proactively manage a portfolio of claimsFinalise claims in a timely mannerDevelop professional working relationships with Liability Claims and Underwriting teams, Complex Crew Lead, Head of Technical Claims and Head of Claims as requiredImportant to your success - let's grow togetherIn order to be successful you will have some of the following:
Good technical claims knowledge and the ability to effectively manage technical claims autonomously.Aware of the relevant State based legislation and associated guidelines.Thorough understanding of the Insurance Code of Practice and Insurance Contracts Act.Thorough understanding of the relevant Privacy Act.Ability to direct solicitors/counsel in case managementDevelop superior negotiation strategies on all files appropriate for resolutionAutonomous attendance at all external meetings / conferences / views / court appearances etcBelong.
Zurich is here to support youThere are many reasons why Zurich is the right choice for you, but here are just a few - grow, and thrive in your career (we support and encourage it); work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate and make a positive difference beyond your role; access programs to stay healthy and feel healthier; Flexwork@Zurich; become an activist in your community with the support of Z Zurich Foundation; award winning training programs; state-of-the-art Green Star rated office in North Sydney; we plant a tree for every new employee - one of many local initiatives driving our contribution to ambitious global sustainability targets.
Zurich is an equal opportunity employer.
We are committed to ensuring that our recruitment process is fair and accessible for all candidates.
If you require any special accommodations to participate in our recruitment process, we encourage you to let us know at the time of your application.
If you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure
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