Claims Advisor
vor 1 Woche
Take the next step.
Be part of something bigger at Suncorp.
At Suncorp, we are a leading insurance company across Australia and New Zealand with a workforce as diverse and inclusive as our customers.We currently have a full-time permanent position in our Unmeritorious Team in CTP Personal Injury Claims where you will be responsible for managing claims and applying strategies while maintaining excellent customer service.This role will start on the 10th of February 2025.
What you'll do Managing day to day tasks in a portfolio of claims, including regular contact with our customersLiaising with both internal and external stakeholdersObtain and review medical, financial, investigative and rehabilitation reports to assist in the accurate assessment of individual claimsEnsure legislative compliance timeframes are met in conjunction with ongoing review of medical, financial, investigative and rehabilitation reportsAdopt appropriate strategies to resolve claims cost effectivelyProvide an excellent level of customer service to the legislative authority, employers and injured parties through compliance with legislation, timely response times and efficiency in processingWhat you'll bring Strong analytical skills to determine genuineness versus fraudulent conductProactive mindset and ability to prioritise work with autonomyExceptional problem solving and negotiation skillsExcellent computer skills and ability to learn new systemsResilient, confident and willing to learn in a continuously changing environmentAbility to manage in a fast-paced and high-volume spacePrevious Personal Insurance or Insurance Industry experience is desirable but not essentialAbout Suncorp We believe in setting you up for success and we want to empower our workforce and elevate your career with us.
This starts with a highly supportive 12-week training program to equip you with the foundation of being a Claims Advisor prior to being deployed into your designated team.
Some other benefits include:
Being part of a team that's inclusive, supportive, and genuinely focused on customer outcomesA sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to workHybrid Working – Giving you work-life balance to gain a mix of working from home and in the officeParental Leave - All permanent employees who are primary carers are offered 20 weeks parental leave.Hundreds of employee discounts and rewards across multiple industries such as retail, tech, travel, health and wellbeing – along with discounts across our brands.Adjustments and support If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation. Our Culture At Suncorp, our purpose has been at the core of our business for over 100 years.
To deliver exceptional experiences we've had to become even more customer obsessed, innovative and performance driven than ever before.
Delivering on our purpose has always meant putting words into action.
Building futures and protecting what matters is why we're here.
Caring for others, being courageous and doing the right thing underpins everything we do.
Advertised: 16 Dec 2024 AUS Eastern Daylight TimeApplications close: 05 Jan 2025 AUS Eastern Daylight Time
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