Project Manager
Vor 5 Tagen
Making a meaningful difference with mission-critical software that empowers communities to thrive.ReadyTech is more than just a one-trick pony playing in one market with one product, or one customer.
We re-imagine, design, develop and deliver technology to solve our customer's diverse problems – supporting multiple businesses across a variety of markets to be ready for anything.We're an ASX-listed company which means we are stable, have a strong track record of sustainable growth and have a significant number of long-term customers.
So, what does this mean for you?
It means we can offer you an experience that will push you to be your best, provide career-building challenges, and that will offer you numerous growth opportunities that can't be found in any other company.It's an inclusive environment where there is no place for politics, where we get our heads together to solve the problems that really matter to our customers, and where we always stay focused on our north star – the communities we serve, and society at large.You will get to:Own and maintain project plans, ensuring protection and timely updatesCoordinate multiple projects across various products and client typesCollaborate with clients to deliver exceptional onboarding experiencesManage system configuration, UAT, deployment, integration, training, and supportLead project meetings, including check-ins, steering committees, and escalation callsEscalate issues and risks to senior management as neededDeliver a high standard of customer service and satisfactionLiaise with internal stakeholders to ensure alignment and timely deliveryProvide cost and time estimates for scope change requestsEvaluate system performance, benefits realisation, user satisfaction, and lessons learnedPair with other Project Managers for shared responsibilities and knowledgeIdentify and implement solutions to improve onboarding processes and methodologyAnalyse trends in key operational metrics to optimize end-to-end deliveryTake on additional responsibilities as directed by your managerSupervise and coordinate the work of team members when requiredMore about you:Proficient in leading projects from start to finish, anticipating needs, and solving customer problemsHighly organised, agile, and able to prioritise and manage multiple tasks effectivelyStrong customer focus with a knack for delivering high-value outcomesEmotionally intelligent, with excellent communication and relationship-building skillsDetail-oriented, yet results-driven, with a focus on progress over perfectionAnalytical, with the ability to work with technical jargon and complex software implementationsInquisitive, self-motivated learner eager to expand knowledgeQualified in Project Management (or willing to obtain during probation)Experience in SaaS, EdTech, VET, Higher Education, or Employment Services is a plusAt least 3 years of proven project management experience in a professional services environmentStrong track record in building cross-functional relationships and delivering projects on time and on budgetPassionate about providing premium customer service and delivering exceptional experiencesWhy you should become a ReadyTecher:A day off for your birthday- hip hip hoorayAdditional 4 days of leave each yearReadyTecher Awards each quarter with the chance to win flights and accommodation to Hamilton IslandHybrid work, with in-house baristas in Australia via the Ready Beans teamAccess to Sonder- a technology-driven platform supported by safety, medical and mental health experts - available 24/7Paid parental leaveAdditional paid leave for miscarriage, endometriosis and menopauseVolunteer leaveAnd plenty of ReadyTech merch drops along the wayAbout us:ReadyTech is committed to seeing things through each other's eyes.
We invest deeply in relationships by offering positivity, fairness and empathy in every interaction and love that everyone is different.
We're proud to be an equal opportunity employer that celebrates our diversity of race, beliefs, sexual orientations, gender identities, age, disability status, marital status and more - so that every single one of us can feel like we belong.As part of our commitment to ensuring a safe and secure working environment for all employees and in compliance with Australian regulations, please note that if selected for this role, you will be required to complete a comprehensive police check and an Australian working rights check.
Should you have any questions or concerns regarding these requirements, please feel free to contact us.So, if you are ready for anything, please apply today.
Please note that if your application is progressed to the next stage, we will send you some testing to complete as part of your application as we have found this helps us to quickly identify potential ReadyTechers
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