Communications Quality Support Officer
Vor 2 Tagen
Queensland Ambulance Service (Organisation site)Statewide Services; Office of the Commissioner; Head Office; KedronThe Communications Quality Support Officer is a key member of the Quality Assurance Unit, State Communications Development, contributing to a Communications Quality Systems Framework delivered through eight Operations Centres (OpCens) across the state.
The Communications Quality Support Officer is responsible for conducting case reviews on randomly selected code one and two responses and calls handled in all Operations Centres across Queensland.
The role contributes to help desk and support functions for OpCen Emergency Dispatch- Quality (ED-Q) and Professional Development staff and also contributes to other activities in relation to future developments in ambulance communications.The Communications Quality Support Officer is a key motivator for the achievement of excellence in OpCens performance through the coaching and mentoring of OpCen quality specialist (ED-Q) personnel.We are seeking applicants who, within the context of the role responsibilities, possess the following key attributes:Demonstrated ability to contribute to strategic planning and the provision of policy advice, including State Operations Centre policy, standards, and service improvement initiatives; and the proven ability to review, develop and implement operational plans and policy for an ambulance service or similar emergency service organisation.Detailed knowledge and understanding of contemporary issues affecting the Operations Centre services, including experience with the computer aided dispatch software and its application.Demonstrated capabilities and experience in successfully supporting and implementing organisational change, system reform and enhanced customer service delivery models in a complex Operations Centre environment, working with a diverse range of stakeholders.Proven well-developed conceptual, analytical, and problem-solving skills, including a demonstrated ability to interpret trend/output/outcome performance data to drive performance review and improvement.Demonstrated well-developed communication, negotiation, collaboration and presentation skills and the proven ability to build and maintain productive relationships with a broad range of internal and external stakeholders to achieve organisational outcomes.Proven project management skills including the ability to set priorities, work under pressure, achieve deadlines and successfully manage multiple projects in a complex environment of competing priorities and limited resources.Applications to remain current for 12 months.Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.Please ensure you download all attachments and follow the instructions on how to apply.
#J-18808-Ljbffr
-
Brisbane, Österreich Queensland Ambulance Service VollzeitStatewide Services; Office of the Commissioner; Head Office; KedronThe Communications Quality Support Officer is a key member of the Quality Assurance Unit, State Communications Development, contributing to a Communications Quality Systems Framework delivered through eight Operations Centres (OpCens) across the state.The Communications Quality Support...
-
Brisbane, Österreich Tideri Jobbörse VollzeitStatewide Services; Office of the Commissioner; Head Office; Kedron The Communications Quality Support Officer is a key member of the Quality Assurance Unit, State Communications Development, contributing to a Communications Quality Systems Framework delivered through eight Operations Centres (OpCens) across the state.The Communications Quality Support...
-
Communications Quality Support Officer
Vor 6 Tagen
Brisbane, Österreich Queensland Government VollzeitWe are seeking applicants who, within the context of the role responsibilities, possess the following key attributes:Demonstrated ability to contribute to strategic planning and the provision of policy advice, including State Operations Centre policy, standards, and service improvement initiatives; and the proven ability to review, develop and implement...
-
Communications Officer
vor 4 Wochen
Brisbane, Österreich Queensland Government VollzeitAbout UsChildren's Health Queensland is a specialist statewide hospital and health service dedicated to caring for children and young people from across Queensland and northern New South Wales.We are committed to collaborating with all of our healthcare partners, most importantly families, to ensure we consistently deliver safe, high-quality patient and...
-
Qcu: Digital Communications Officer
vor 2 Monaten
Brisbane, Österreich This Is An It Support Group VollzeitPosition Title: Digital [Campaign] Communications OfficerOrganisation: Queensland Council of UnionsTime fraction: Full time permanent roleSalary: Commencing from $125,151.94 to $140,036.92 depending on skills and experience [Plus 15% superannuation]About Queensland Unions The Queensland Council of Unions (QCU) is the peak union body in Queensland, comprised...
-
Qcu: Media
vor 2 Monaten
Brisbane, Österreich This Is An It Support Group VollzeitPosition Title: Media & Communications OfficerOrganisation: Queensland Council of UnionsTime fraction: Full time permanent roleSalary: Commencing from $125,151.94 to $140,036.92 depending on skills and experience [Plus 15% superannuation]About Queensland Unions The Queensland Council of Unions (QCU) is the peak union body in Queensland.It is comprised of 26...
-
Senior Communications Officer
Vor 6 Tagen
Brisbane, Österreich Hudson RPO VollzeitThis pay rate is inclusive of mandatory 25% casual loading Lead strategic communication initiatives that influence key stakeholders Join a supportive environment where your expertise is valued Contract until 30 June 2025 | Competitive hourly rate Position Title: Senior Communications Officer Location: South Brisbane Work Type: Contract - Term until 30th June...
-
Senior Communications Officer
Vor 6 Tagen
Brisbane, Österreich Hudson RPO VollzeitLead strategic communication initiatives that influence key stakeholders Join a supportive environment where your expertise is valued Contract until 30 June 2025 | Competitive hourly rate This pay rate is inclusive of mandatory 25% casual loading Lead strategic communication initiatives that influence key stakeholders Join a supportive environment where your...
-
Communications Officer
vor 12 Stunden
Brisbane, Österreich Ambulance VollzeitQueensland Ambulance Service (Organisation site)Public Relations and Media; Office of the Commissioner; Head Office; KedronThe role of the Communications Officer is to assist with the development and delivery of a broad range of strategic communications activities to promote the QAS, its organisational priorities, the achievements of its staff and...
-
Principal Communications And Engagement Officer
vor 1 Monat
Brisbane, Österreich This Is An It Support Group VollzeitAbout the roleProvide stakeholder engagement and communication advice, strategy and implementation for Metro North Health infrastructure projects. Support includes but is not limited to communications and engagement strategy development and implementation, consultation with key stakeholders, internal and external communications and copywriting. The position...
-
Digital Communications Officer
vor 4 Wochen
Brisbane, Österreich Qldunions VollzeitDigital Communications Officer - Queensland Council of UnionsPOSITION DESCRIPTION – Digital Communications Officer Position Title: Digital [Campaign] Communications OfficerOrganisation: Queensland Council of UnionsTime Fraction: Full-time permanent roleSalary: Commencing from $125,151.94 to $140,036.92 depending on skills and experience (Plus 15%...
-
Quality Control Officer
vor 2 Monaten
Brisbane, Österreich Perfection Fresh Australia VollzeitQuality Assurance & Control (Manufacturing, Transport & Logistics) Full time Our mission is to make fresh fruits and vegetables a more loved and essential part of everyone's life.Perfection Fresh is one of Australia's largest privately owned fresh produce companies that's been on an exciting journey of innovation and growth since 1978.We're an...
-
Admin Officer – Communications
vor 2 Monaten
Brisbane, Österreich Tideri Jobbörse VollzeitFull-time Perm- 70hrs/fortnight with an optional RDO Generous leave + free onsite gym Close to public transport Proud not-for-profit Union located in Milton Join the Queensland Teachers' Union as our Administration Officer – Communications!Are you a detail-oriented professional with strong administrative skills and a passion for Queensland public sector...
-
Admin Officer – Communications
vor 2 Monaten
Brisbane, Österreich Qldunions VollzeitFull-time Perm- 70hrs/fortnight with an optional RDOGenerous leave + free onsite gymClose to public transportProud not-for-profit Union located in MiltonJoin the Queensland Teachers' Union as our Administration Officer – Communications! Are you a detail-oriented professional with strong administrative skills and a passion for Queensland public sector...
-
Admin Officer – Communications
vor 2 Monaten
Brisbane, Österreich Qldunions VollzeitFull-time Perm- 70hrs/fortnight with an optional RDOGenerous leave + free onsite gymClose to public transportProud not-for-profit Union located in MiltonJoin the Queensland Teachers' Union as our Administration Officer – Communications!Are you a detail-oriented professional with strong administrative skills and a passion for Queensland public sector...
-
Quality Assurance Officer
vor 4 Wochen
Brisbane, Österreich Hellofresh VollzeitThe roleAt Youfoodz, we're looking for a passionate and proactive Quality Assurance Officer to join our dynamic team. This is a rostered role, where we seek someone who can work different shifts from Monday to Sunday, supporting the quality of our production 24/7.In this role, you'll be a key player on the production floor, ensuring that the food we produce...
-
Quality Support Consultant
vor 1 Woche
Brisbane, Österreich Care VollzeitQuality Support Consultant Churches of Christ, Seniors Living Gold Coast/Greater Brisbane, and North Coast Area Permanent Full-Time Opportunity Imagine a career with Churches of Christ Established in 1930, we are one of Australia's largest and most diverse not-for-profit organisations.Active in the areas of family services; community housing; retirement...
-
Quality Assurance Officer
vor 4 Wochen
Brisbane, Österreich Hellofresh VollzeitThe roleAt Youfoodz, we're looking for a passionate and proactive Quality Assurance Officer to join our dynamic team.This is a rostered role, where we seek someone who can work different shifts from Monday to Sunday, supporting the quality of our production 24/7.In this role, you'll be a key player on the production floor, ensuring that the food we produce...
-
Quality Support Consultant
Vor 7 Tagen
Brisbane, Österreich Care VollzeitQuality Support ConsultantChurches of Christ, Seniors LivingGold Coast/Greater Brisbane, and North Coast AreaPermanent Full-Time OpportunityImagine a career with Churches of ChristEstablished in 1930, we are one of Australia's largest and most diverse not-for-profit organisations.Active in the areas of family services; community housing; retirement living;...
-
External Communications Office Coordinator
Vor 2 Tagen
Brisbane, Österreich The Salvation Army VollzeitExternal Communications Office Coordinator page is loadedExternal Communications Office CoordinatorApply locations Spring Hill, QLD, Australia time type Full time posted on Posted 8 Days Ago time left to apply End Date: February 2, 2025 (21 days left to apply) job requisition id R46401ABOUT USThe Salvation Army is a Christian movement and one of Australia's...
