Tenant Support Community Connections Officer
vor 3 Wochen
Tenant Support Community Connections OfficerAre you an experienced Human Services professional that is trauma-informed, collaborative and solutions focused?
Do you thrive working in a dynamic operational environment and enjoy working in a frontline role that provides quality support for vulnerable Canberrans?
The Community Services Directorate (CSD), Housing Assistance division is looking for knowledgeable, connected, motivated and qualified individuals with a case coordination background to join the Client Services Branch, Tenant Experience team that supports the management of public housing tenancies.
As a Tenant Support Community Connections Officer, you will play a critical role in providing specialist advice, information, support and case coordination for public housing tenants who may be experiencing a critical event or complex issues that impact their ability to sustain their tenancy.
In this role, you will be working as part of a multidisciplinary team, to mentor staff and engage directly with clients to understand the supports and services they may need to connect to sustain their tenancy or meet their personal wellbeing needs.
CSD is an inclusive employer where all people are respected and valued for their contribution.
We strongly encourage and welcome applications from Aboriginal and/or Torres Strait Islander people, People with Disability, people from culturally and linguistically diverse backgrounds, veterans, mature age workers and lesbian, gay, bisexual, transgender, intersex and queer (LGBTIQ) people.
Eligibility/Other Requirements: We are looking for applicants who: Have proactive, trauma-informed and solution-driven frontline case coordination experience.Know how to develop and maintain professional relationships with community partners.Have excellent written and verbal communication and engagement skills.Can work alongside a diverse range of people and multi-disciplinary teams to support positive tenant outcomes.Want to share their expertise to provide mentorship and guidance to staff working alongside our tenants.Are adaptable, collaborative, and agile in a dynamic work environment.Prior to commencement, the successful candidate will be required to undergo a pre-employment National Police Check.Note: This is a temporary position available immediately for a period of six months with the possibility of extension up to 12 months and/or permanency.
A merit pool will be established from this selection process and will be used to fill vacancies over the next 12 months.
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Tenant Support Community Connections Officer
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Canberra, Österreich Act Community Services Directorate VollzeitTenant Support Community Connections OfficerSkip to contentAre you an experienced Human Services professional that is trauma-informed, collaborative and solutions focussed?Do you thrive working in dynamic operational environment and enjoy working in a frontline role that provides quality support for vulnerable Canberrans?The Community Services Directorate...
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