Front Desk Agent
vor 20 Stunden
Your team and working environment:
Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space.
This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.
Why work for Accor?We are far more than a worldwide leader.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo#BELIMITLESS
Job Description
Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:
Responsibilities
Consistently offer professional, friendly and engaging service
Greet, check in and settle guest accounts while ensuring all service standards are followed
Assist guests regarding hotel facilities in an informative and helpful way
Respond to each Guest who approaches the Reception Desk
Drive rate through up-selling room brands
Follow department policies, procedures and service standards
Follow all safety policies
Other duties as assigned
What is in it for you:
Paid time off
Medical, Dental and Vision Insurance, 401K
Complimentary shift meal
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and Educational Assistance for further development
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Proficiency in English (verbal and written), second language an asset
Computer literate in Microsoft Window applications an asset
Must be able to type 25 words per minute
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Demands
This position requires:
Frequent standing and walking throughout shift
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Required Education and Experience
Previous customer related experience preferred
Previous PMS experience an asset
Your team and working environment:A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Austin is proud to be an Equal Opportunity Employer.
EOE/M/F/D/V
#J-18808-Ljbffr
-
Service Desk Agent
vor 1 Woche
Canberra, Österreich One Power VollzeitOther (Information & Communication Technology) Datacom works with organisations and communities across New Zealand and Australia to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the Role (your why) At Datacom we're committed to developing, retaining, and promoting diverse talent.We want to help...
-
Service Desk Agent
vor 2 Monaten
Canberra, Österreich Datacom VollzeitOur Why Datacom works with organisations and communities across New Zealand and Australia to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the Role (your why) At Datacom we're committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give...
-
Level1 Service Desk Agent
vor 4 Wochen
Canberra, Österreich Kirra Services VollzeitThe Service Desk Agent is responsible for providing high level, specialised technical support, typically from a Helpdesk environment, regarding very specific and/or customised application(s).Role ResponsibilitiesProvides specialised, escalated technical support from a central location (typically helpdesk) either by telephone or email.Negotiates timeframes...
-
Service Desk Agent
vor 1 Tag
Canberra, Österreich Unisys VollzeitWhat success looks like in this role: 1st Level telephone and other media contact support.Strive for a high level of first contact resolution.Respond to and resolve customer requests related to software, hardware, and network operations difficulties by providing fast, efficient, and friendly customer service.Accurately document calls and incidents.Manage...
-
Casual Guest Service Agent
vor 2 Monaten
Canberra, Österreich Pro-Invest Careers VollzeitJoin Our Team as a Casual Guest Service Agent at The Sebel Canberra Campbell! About Vista Hospitality Group Are you passionate about hospitality and eager to make a real impact in the industry? Vista Hospitality Group, a trailblazer in the Australasian hospitality sector, is seeking enthusiastic individuals to join our team. Combining the strengths of...
-
Casual Guest Service Agent
vor 2 Monaten
Canberra, Österreich Pro-Invest Careers VollzeitJoin Our Team as a Casual Guest Service Agent at The Sebel Canberra Campbell!About Vista Hospitality GroupAre you passionate about hospitality and eager to make a real impact in the industry? Vista Hospitality Group, a trailblazer in the Australasian hospitality sector, is seeking enthusiastic individuals to join our team. Combining the strengths of...
-
Guest Service Agent – Canberra
vor 2 Monaten
Canberra, Österreich Tideri Jobbörse VollzeitFront Office & Guest Services (Hospitality & Tourism) We have an opportunity to join our wonderful team at our Canberra property in the role of Guest Service Agent.About the Role As a Guest Service Agent, you will play an integral role delivering service excellence.You will be provided comprehensive training to equip you with the tools required to perform at...
-
Accor Hotels | Guest Service Agent
vor 1 Tag
Canberra, Österreich Tideri Jobbörse VollzeitCompany Description Join us at Accor, where life pulses with passion!As a pioneering in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.While each brand has its own personality, where you will be able to truly find yourself, they all share a common...
-
Guest Service Agent
vor 2 Monaten
Canberra, Österreich Ovolo Hotels VollzeitFounded in 2010, we're an independently owned and operated lifestyle brand with hotels & restaurants across Hong Kong, Australia, and Indonesia. Over the years we've grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We've never been afraid to be...
-
Guest Service Agent
Vor 5 Tagen
Canberra, Österreich Accor Hotels VollzeitCompany DescriptionJoin us at Accor, where life pulses with passion!As a pioneering in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.While each brand has its own personality, where you will be able to truly find yourself, they all share a common...
-
Ovolo Hotels | Guest Service Agent | Canberra
vor 2 Monaten
Canberra, Österreich Tideri Jobbörse VollzeitFounded in 2010, we're an independently owned and operated lifestyle brand with hotels & restaurants across Hong Kong, Australia, and Indonesia.Over the years we've grown exponentially, both in size and confidence.But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever.We've never been afraid to be ourselves,...
-
Legal Secretary
vor 3 Monaten
Canberra, Österreich RMB Lawyers VollzeitRMB Lawyers is always on the lookout for talented and motivated people to join our team.You are welcome to forward your resume to ******. Please include a covering email introducing yourself, letting us know where you are from and what your career aspirations are.LEGAL SECRETARY / RECEPTIONISTLocation: Canberra ACT officeWe are looking for a full-time Legal...
-
Legal Secretary
vor 3 Monaten
Canberra, Österreich RMB Lawyers VollzeitRMB Lawyers is always on the lookout for talented and motivated people to join our team. You are welcome to forward your resume to ******.Please include a covering email introducing yourself, letting us know where you are from and what your career aspirations are. LEGAL SECRETARY / RECEPTIONIST Location: Canberra ACT office We are looking for a full-time...
-
Guest Service Agent
Vor 2 Tagen
Canberra, Österreich Accor Hotels VollzeitCompany DescriptionWelcoming each new and returning guest with courtesy and attentive care, you will set the tone for exceptional service.Here you can take your role beyond checking people in and out.Sharing your knowledge and love of Queenstown, you will anticipate guests' needs and offer recommendations that make their stays even more special.Job...
-
Guest Service Agent
vor 2 Monaten
Canberra, Österreich Accor Hotels VollzeitJob Schedule: OccasionnelJob type: CDIBrands: ACCORLocation: LocationText Reference: REF47851AGuest Service AgentRegion: MEA SPACCompany Description: Why work for Accor? The position is based in Accor's flagship Canberra hotel, Novotel Canberra conveniently based in the city centre opposite the light rail. We are a 286-room hotel with 8 conferencing and...
-
Guest Service Agent
vor 2 Monaten
Canberra, Österreich Accor Hotels VollzeitJob Schedule: OccasionnelJob type: CDIBrands: ACCORLocation: LocationTextReference: REF47851AGuest Service AgentRegion: MEA SPACCompany Description:Why work for Accor?The position is based in Accor's flagship Canberra hotel, Novotel Canberra conveniently based in the city centre opposite the light rail. We are a 286-room hotel with 8 conferencing and event...
-
Accor Hotels | Recepcionista | Canberra
vor 1 Monat
Canberra, Österreich Tideri Jobbörse VollzeitDescripción de la empresa Diversidad e inclusión para Accor significa recibir a cada uno y respetar sus diferencias, dando prioridad solamente a las cualidades y habilidades.Nuestro objetivo es proporcionar empleo con propósito, en una cultura inclusiva, ofrecer excelentes condiciones laborales y promover el desarrollo de todas las personas, incluyendo a...
-
Accor Hotels | Guest Service Agent
vor 20 Stunden
Canberra, Österreich Tideri Jobbörse VollzeitCompany Description Welcoming each new and returning guest with courtesy and attentive care, you will set the tone for exceptional service.Here you can take your role beyond checking people in and out.Sharing your knowledge and love of Queenstown, you will anticipate guests' needs and offer recommendations that make their stays even more special.Job...
-
Shipboard Medispa Physician
vor 2 Monaten
Canberra, Österreich Onespaworld Llc VollzeitThis position is based on a Cruise Ship.Education and Experience Requirements: Completed medical education and hold a medical degree from a recognized college or university. Hold a current valid medical license. Board certification or similar international certification in Plastic Surgery or Dermatology preferred but not required. Comfortable with giving...
-
Shipboard Medispa Physician
vor 2 Monaten
Canberra, Österreich Onespaworld Llc VollzeitThis position is based on a Cruise Ship. Education and Experience Requirements: Completed medical education and hold a medical degree from a recognized college or university. Hold a current valid medical license. Board certification or similar international certification in Plastic Surgery or Dermatology preferred but not required. Comfortable with giving...
