Guest Service Agent
Vor 5 Tagen
Company DescriptionJoin us at Accor, where life pulses with passionAs a pioneering in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.
While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.You will join a caring environment and a team where you can be all you are.
You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the worldYou will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.Hospitality is a work of heart, Join us and become a Heartist.Job DescriptionGuest Service / Reception AgentFirst impressions are everything
As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What is in it for you:- Employee benefit card offering discounted rates at Accor worldwide- Learning programs through our Academies- Opportunity to develop your talent and grow within your property and across the world- Ability to make a difference through our Corporate Social Responsibility activities.What you will be doing:- Greet, check in, respond to requests and settle accounts while providing exceptional service- Take the initiative to add a personalized experience- Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling.QualificationsYour experience and skills include:- Service-focused personality is essential- Experience at Front Office Dept (Work or Internship Program)- Good English and Communication- Fresh Graduates are welcome to apply.Additional InformationExperience is an asset:- Prior experience working with Opera or a related system- Fluency in English- Additional languages are a plus.
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