Senior Servicenow Developer

vor 1 Woche


Melbourne, Österreich Rmit University Vollzeit

Developers/Programmers (Information & Communication Technology)Other (Education & Training)Full timeBased at the Melbourne CBD campus (Hybrid role) and Flexible Working ArrangementsFun, friendly, and supportive Team cultureAbout RMIT UniversityRMIT is a multi-sector university of technology, design and enterprise with more than 96,000 students and close to 10,000 staff globally. The University's mission is to help shape the world through research, innovation and engagement, and to create transformative experiences for students to prepare them for life and work.Our people make everything at the University possible. We encourage new approaches to work and learning, stimulating change to drive positive impact.About the PortfolioThe Operations Portfolio enables an integrated, enterprise-wide delivery for best practice student and staff experiences. The Portfolio incorporates the following business units: Enterprise Projects and Business Performance (EPBP), Communications, People, Information and Technology Services (ITS), Office of the Chief Operating Officer, Procurement and Vietnam Operations.The Information Technology Services (ITS) function provides RMIT University with current and emerging Technology systems and services. Our vision of "unleashing technologies to enable great experiences for RMIT communities" supports a proactive and leading-edge technology ecosystem, mindset and delivery empowering the advancement of the University's commitment to advancing Lifelong Learners.About the roleThe Senior ServiceNow Developer provides a range of sophisticated technical software development services (analysis, design, development, implementation, and support) aimed primarily at building and maintaining the University's core operations systems such as ServiceNow. This position has technical leadership responsibilities in project work as well as in the recommendation of new technologies and standards.About YouDo you strive for excellence?Do you love working in a collaborative team environment?Do you want to work with people that excel in their fields? RMIT is an industry leader in a wide variety of disciplines and is widely connected to industry.Do you want a challenge?Do you want to work on a wide variety of projects?Do you want to see success?Do you want to be part of an organisation that has large support networks and believes in work and life culture?To be considered for the position, you will showcase extensive experience in providing support services and developing ServiceNow to a high standard.Extensive experience in enterprise application software development, including analysis, design, development, testing, implementation, documentation, and support - a thorough understanding of the SDLC.Extensive experience in providing support services and developing ServiceNow to a high standard. The position requires a high level of expertise in the following areas:ServiceNow product knowledge in the ITSM, ITOM, ITAM, SecOps, CSM/ESM and HRSD domains.Development of integrations with strategic platforms using REST, SOAP, JSON APIs.Development of solutions using scripted APIs, Flows, Catalog Builder, and Spokes (Workday, AWS, Azure).Substantial experience in debugging or troubleshooting complex problems while providing effective progress communications and fault escalation procedures.Ability to provide after-hours support as required.Demonstrated understanding of ITIL Foundations, principles and its application.To ApplyPlease submit your CV addressing your suitability for this position by clicking the 'Apply' link below.Please click on the Position description to learn more about the role.We will run a rolling recruitment process, so please do not wait until the closing date to apply.Bring Your Whole Self to WorkWe are better for our diversity. When we listen to those who are different to us, or challenge us, we grow stronger together. When we feel like we belong, we can achieve so much more. We respect each other, embrace our differences and build a sense of belonging in our team and beyond.RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
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