Case Officer
vor 2 Wochen
This vacancy is advertised as an 'identified position' which means candidates are required to have an understanding of the issues affecting Aboriginal and Torres Strait Islander peoples and proven culturally appropriate engagement and communication skills.
Additional selection criteria are added to cover this and successful applicants will be expected to provide a reference from an Indigenous referee, where possible, to confirm they can meet these requirements.
Position Overview Case Officers support their team in providing assistance to the President and Members in the performance of their decision-making and dispute resolution functions under the Act, mainly in relation to mining and exploration proposals that affect native title.
The role involves frequent contact with legal practitioners, heritage officers, tenement managers, mining companies and traditional owners.
Candidates must be able to work effectively as part of a national team, while maintaining an ability to work independently and take initiative.
This role would suit someone who is comfortable working in an administrative setting, enjoys communicating with a diverse range of people, and has a good eye for detail.
The key duties of the position include:
Key Duties and Responsibilities: Support the Dispute Resolution and Assistance Team in the administration of the NNTT's future act functions;Utilise internal databases to process applications and record accurate information.
Prepare written products and other information to support decision-making.
Undertake tasks as directed by the Manager Arbitration, Manager Mediation and Case Managers.
Liaise with external clients and stakeholders about future act applications and related enquiries;Engage with external clients and stakeholders using clear communication and projecting a positive image of the NNTT.
Provide administrative support for hearings and conferences convened by the President and Members and NNTT staff.
Develop a sound understanding of relevant Commonwealth and State legislation and the NNTT's obligations under the Act.
Teamwork and independence;Set priorities and manage competing workloads to ensure quality and timely outputs.
Work as an effective team member to support the work of the President and Members.
Apply approved records and information management practices.
Note: Tasks and duties of the role may change from time to time subject to operational needs.
Selection Criteria Possessing and demonstrating an understanding of the issues affecting Aboriginal and Torres Strait Islander people.
Possessing and demonstrating an ability to communicate sensitively with Aboriginal and Torres Strait Islander people.
Knowledge of native title and the Tribunal and Native Title Registrar's functions, or the ability to quickly acquire this.
Proven ability to work under limited supervision, while managing a variety of tasks to achieve results and meet deadlines.
Demonstrated oral and interpersonal communication skills to communicate effectively with stakeholders across all levels.
Demonstrated ability to build and sustain a network of positive working relationships with key people, internally and externally.
Demonstrated ability to act impartially and professionally with external clients and operate within the boundaries of organisational processes and in accordance with APS values.
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