Member Engagement Officer

vor 5 Stunden

Brisbane, Österreich RACQ Vollzeit

Description   Join our Member Engagement team as a Member Engagement Officer, where you'll be the first point of contact for our members on the phones, offering tailored solutions across our range of products and services.
Your role is pivotal in shaping the member's experience and maintaining lasting relationships.
Hours, Training and Location   Start date 10th February - interviews scheduling to run on 22nd January, so apply now
Rate of pay at commencement is $31.54/hr + super + penalty rates
Full time positions, 37.5 hours per week, 5 days a week, 8 hours a day including unpaid lunch break Monday – Saturday (every second Saturday with a mid-weekday off) Rotating shifts, with start times between 6.30AM and 10.00AM Finish times between 2.30PM and 6.00PM To ensure we set you up for success and give you all the support you need, you will be required to be on-site at Eight Mile Plains Hybrid WFH– combination of onsite and at home, available after 3-6 months based on performance Key Responsibilities:   Engage members with empathy and understanding, focusing on their unique needs.
Communicate effectively to meet member expectations.
Maintain up-to-date knowledge of RACQ's products, services, and policies.
Contribute to a positive team culture.
About you:   Passionate about sales and customer service, if you do not have experience, we will work with you to train and upskill.
Excellent communication skills, with a focus on listening and problem-solving.
Have a drive for excellence and thrive when working in a fast-paced environment.
Minimum of a Year 12 High School Certificate.
Why join RACQ?
It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders.
We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.
By joining RACQ, you'll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030.
We've invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives.
We'll continue to advocate for, research, and offer green solutions.
RACQ is committed to ensuring that every employee has access to flexibility in their role.
We encourage all candidates to discuss what flexibility means to you, and how we can help you find your balance.
At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members.
We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.
Applicants from these and other diverse backgrounds are encouraged to apply.
If you have any support or access requirement, please advise us at the time of applying.
What we offer you:   Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:  Financial benefits and discounts on a range of banking, assistance and insurance products  Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest.
A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
Prioritise your wellbeing with discounts on health programs and access to wellbeing initiatives?such annual flu vaccinations, corporate health insurance offer and free and confidential Employee Assistance Program (EAP).
Invest in your development with in-house development programs and access to an extensive digital learning platform.
You can check out all our employee benefits at https://www.racq.com.au/about-us/careers/employee-benefits  Ready to apply to do good stuff daily?
Please Note:  to objectively and comprehensively assess your potential and suitability for the role, RACQ may require you to complete video interviews, psychometric assessments and/or criminal history check as part of the application process.
If you require any adjustments during the application process, please advise the RACQ Careers team.
Questions?
Please contact ****** or visit?www.racq.com.au/about/careers/our-recruitment-process  RACQ is a?'Circle Back Initiative'?employer ?– we commit to respond to every applicant.
#LI-HYBRID

  • Gm Member Engagement

    vor 3 Wochen

    Brisbane, Österreich Australian Institute of Architects Vollzeit

    General/Business Unit Manager (CEO & General Management)Full timeThe Australian Institute of Architects (AIA) stands as the leading body for architectural professionals in Australia, representing over 14,500 members who share our mission to elevate the built environment through sustainable and responsible design. Our dedication to flexibility and inclusivity...

  • Gm Member Engagement

    vor 3 Wochen

    Brisbane, Österreich Australian Institute of Architects Vollzeit

    General/Business Unit Manager (CEO & General Management) Full timeThe Australian Institute of Architects (AIA) stands as the leading body for architectural professionals in Australia, representing over 14,500 members who share our mission to elevate the built environment through sustainable and responsible design.Our dedication to flexibility and inclusivity...

  • Member Engagement Consultant

    vor 2 Monaten

    Brisbane, Österreich Royal Automobile Club Of Queensland Vollzeit

    Job Description - Member Engagement Consultant (240001JI) Job Number: 240001JIDescription: RACQ is looking for a fun, energetic and customer service superstar to join our retail relief team. No experience necessary - just a willingness to learn! We will provide a comprehensive and tailored training programme to set you up for success. As a Member Engagement...

  • Member Engagement Consultant

    vor 1 Monat

    Brisbane, Österreich Royal Automobile Club Of Queensland Vollzeit

    Job Description - Member Engagement Consultant (240001LL)Job Number:240001LLDescriptionRACQ Indooroopilly is looking for a fun, energetic and customer service superstar to join our team. No experience necessary - just a willingness to learn! We will provide a comprehensive and tailored training programme to set you up for success. As a Member Engagement...

  • Member Engagement Consultant

    vor 1 Monat

    Brisbane, Österreich Royal Automobile Club Of Queensland Vollzeit

    Job Description - Member Engagement Consultant (240001OH)Job Number:240001OHDescriptionRACQ Carindale is looking for a fun, energetic and customer service superstar to join our team. No experience necessary - just a willingness to learn! We will provide a comprehensive and tailored training programme to set you up for success. As a Member Engagement...

  • Member Engagement Consultant

    vor 2 Monaten

    Brisbane, Österreich Royal Automobile Club Of Queensland Vollzeit

    Job Description - Member Engagement Consultant (240001LT) Job Number: 240001LTDescription RACQ is looking for a fun, energetic and customer service superstar to join our Carindale relief team. No experience necessary - just a willingness to learn! We will provide a comprehensive and tailored training programme to set you up for success. As a Member...

  • Engagement Officer

    vor 1 Woche

    Brisbane, Österreich USC's Thompson Institute Vollzeit

    Organisation Overview: The UniSC Student Guild is a not-for-profit organisation dedicated to supporting, representing and enriching the experience of students at UniSC. Role Overview: We are searching for a supportive and professional team member to join our small but mighty team. Under the direction of the Student Guild Campus Lead (Satellite Campuses), the...

  • School Engagement Officer

    vor 2 Wochen

    Brisbane, Österreich Queensland University Of Technology Vollzeit

    We are seeking a School Engagement Officer to join Marketing and Student Recruitment, Engagement, Chancellery Division.The School Engagement Officer plays an important role in positioning QUT as a university of choice through dynamic presentations and high-quality outreach to high schools and the general community. The School Engagement Officer represents...

  • School Engagement Officer

    vor 2 Wochen

    Brisbane, Österreich Queensland University Of Technology Vollzeit

    We are seeking a School Engagement Officer to join Marketing and Student Recruitment, Engagement, Chancellery Division.The School Engagement Officer plays an important role in positioning QUT as a university of choice through dynamic presentations and high-quality outreach to high schools and the general community.The School Engagement Officer represents QUT...

  • A05 Community Engagement Officer

    vor 1 Monat

    Brisbane, Österreich Randstad Vollzeit

    The Community Engagement Officer is responsible for supporting the development, implementation, and continuous improvement of community engagement strategies. This role focuses on fostering positive relationships with stakeholders, providing expert advice, and ensuring effective communication of projects and initiatives. The officer contributes to building a...

  • Engagement Support Officer

    vor 1 Monat

    Brisbane, Österreich The State Of Queensland Vollzeit

    Agriculture and Fisheries (Organisation site)Strategy; National Fire Ant Eradication Program; Biosecurity Queensland; Caboolture and Bribie IslandFind purpose you feel, impact you see and a legacy you bring to life.#DAFcareersAs our Engagement Support Officer, you will: Support the delivery of community and stakeholder engagement campaigns, through...

  • Member Rights Officer

    vor 1 Monat

    Brisbane, Österreich United Workers Union Vollzeit

    The United Workers Union is seeking a highly motivated individual to work in our Member Rights Teams in Queensland.United Workers' Union is a powerful member-led union whose sole purpose is to serve the collective interests of members in workplaces and communities by winning significant and long-lasting gains. The Union is driving change by growing union...

  • Engagement Officer

    vor 1 Monat

    Brisbane, Österreich Royal Rehab Group Vollzeit

    Salary Package: up to $18,550 salary packaging per FBT yearFitness Passport & HCF Private Health Insurance discountsAn additional 5 days leave each year for your health and wellbeingGenuine career opportunitiesLocation: NSW - Maroubra & QLD - Fortitude ValleyAbout us... Breakthru is part of the Royal Rehab Group, a leading provider of disability and...

  • Engagement Officer

    vor 1 Monat

    Brisbane, Österreich The State Of Queensland Vollzeit

    Agriculture and Fisheries (Organisation site)Strategy; National Fire Ant Eradication Program; Biosecurity Queensland; BerrinbaFind purpose you feel, impact you see and a legacy you bring to life.#DAFcareersAs our Engagement Officer, you will:Provide high quality customer service by responding to inbound customer enquiries (via calls, emails, web forms and...

  • Principal Communications And Engagement Officer

    vor 1 Monat

    Brisbane, Österreich This Is An It Support Group Vollzeit

    About the roleProvide stakeholder engagement and communication advice, strategy and implementation for Metro North Health infrastructure projects. Support includes but is not limited to communications and engagement strategy development and implementation, consultation with key stakeholders, internal and external communications and copywriting. The position...

  • Principal Communications And Engagement Officer

    vor 1 Monat

    Brisbane, Österreich Qld Traffic Vollzeit

    Principal Communications and Engagement OfficerProvide stakeholder engagement and communication advice, strategy and implementation for Metro North Health infrastructure projects.Support includes but is not limited to communications and engagement strategy development and implementation, consultation with key stakeholders, internal and external...

  • Member Rights Officer

    vor 1 Monat

    Brisbane, Österreich Unitedvoicewa Vollzeit

    The United Workers Union is seeking a highly motivated individual to work in our Member Rights Teams in Brisbane, Queensland.United Workers' Union is a powerful member-led union whose sole purpose is to serve the collective interests of members in workplaces and communities by winning significant and long-lasting gains. The Union is driving change by growing...

  • Transition Engagement Officer

    Vor 6 Tagen

    Brisbane, Österreich Queensland University Of Technology Vollzeit

    We are seeking a Transition Engagement Officer (Equity) to join Learning and Teaching Unit, Education Portfolio, Academic Division.The position of Transition Engagement Officer (Equity) is responsible for providing operational and business support for transitions programs targeting students in priority groups.The role works closely with the Student Success...

  • Transition Engagement Officer

    Vor 6 Tagen

    Brisbane, Österreich Queensland University Of Technology Vollzeit

    We are seeking a Transition Engagement Officer (Equity) to join Learning and Teaching Unit, Education Portfolio, Academic Division.The position of Transition Engagement Officer (Equity) is responsible for providing operational and business support for transitions programs targeting students in priority groups.The role works closely with the Student Success...

  • Stakeholder And Engagement Officer

    vor 1 Monat

    Brisbane, Österreich Hays Recruitment Vollzeit

    Senior Engagement OfficerYour new companyOur well esteemed State Government client based in the heart of Brisbane.Your new roleDevelop and support stakeholder engagement, communication, and education projects from inception to approval, implementation, and evaluation.Undertake multiple-audience or broad-scope stakeholder analytics and audience segmentation...