Desktop & Adoption Team Leader
vor 4 Wochen
End User Computing and Adoption/Enablement Team LeaderApply now Job no: 504210 Work type: Ongoing Full Time Location: Various Categories: Leadership, IT/Technology About The ABC The ABC is the nation's most trusted and independent source of Australian conversations, culture, and stories.
With over 4,000 employees from diverse backgrounds across over 50 locations around Australia and overseas, we are proud to create, curate and deliver high-quality content that informs, educates and entertains Australian communities.
About the Role: Lead the team focused on enhancing the ABC's end user computing and enablement functions, in line with the ABC's strategic direction and best practices.
The position will manage and coordinate the delivery of two core functions: the end user computing services, including desktop, laptop, mobile, printing, software, and the adoption services, including developing and driving adoption and enablement strategies to foster adoption of technology services across the ABC.
Key Accountabilities: Under broad direction from the Manager End User Experience & Service Delivery, manage and coordinate the delivery of end user computing services, including desktop, laptop, mobile, printing, software, and hardware support, across the ABC.Manage continuous improvement and innovation in end user computing and enablement, leveraging emerging technologies such as Artificial Intelligence and Automation, and user feedback to enhance user experience and productivity.Manage and implement strategies, roadmaps, standards and best practices for end user computing and enablement services, in alignment with ABC's business objectives, architecture principles and security requirements.Develop and drive expert IT adoption and enablement strategies, plans, and processes to foster adoption of technologies, systems, and applications across the ABC.Manage, monitor, and report on the performance, availability, scalability and quality of end user computing and enablement services, ensuring compliance with IT policies, standards, procedures, and operational requirements.Demonstrate exceptional interpersonal, customer service and communication skills and establish and maintain effective relationships with internal and external stakeholders, including vendors, partners, service providers and business units, to understand their needs, expectations, and feedback, and to ensure high levels of customer satisfaction and service quality.Build and maintain strategic internal partnerships with stakeholders including vendors, partners, service providers and business units, to understand their needs, expectations, and feedback, and to ensure high levels of customer satisfaction and service quality.About You: Relevant tertiary qualifications or equivalent significant skills, knowledge, and experience in a computing related field.Demonstrated expert ability to lead and motivate a team ensuring the delivery of high-quality service delivery that meets the needs of ABC stakeholders.Demonstrated significant experience in managing a large End User Computing environment, including Windows 10/11, Mac OS, MECM, JAMF, Mobile Device Management technologies and Office 365.Outstanding experience in managing the adoption lifecycle of complex IT solutions, including stakeholder engagement, change impact assessment, communication planning and execution, training delivery, design of adoption artefacts and post-implementation support.High level of expertise in best practices and frameworks for IT adoption, such as PROSCI, ADKAR, or Kotter.Well-developed communication, organisation, presentation, and facilitation skills, with the ability to tailor messages to different audiences and levels of the organisation.Demonstrated complex analytical, problem-solving, and decision-making skills, with the ability to identify and resolve issues in a timely and effective manner.Highly developed ability to work collaboratively and constructively with diverse teams, partners, and customers, both internally and externally.Exceptional interpersonal and customer service skills, with a strong ability to establish and maintain effective partnerships with internal and external stakeholders, including vendors, partners, service providers and business units.For further information on this position please contact Jamie Nedved, Digital Talent Acquisition Lead via email In line with our focus on diversity, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability and LGBTIQA+ individuals.
The ABC also aims to achieve a gender-balanced workforce.
For more information on working at the ABC visit abc.net.au/careers Advertised: 31 Oct 2024 12:00 AM AUS Eastern Daylight TimeApplications close: 29 Nov 2024 5:00 PM AUS Eastern Daylight Time
#J-18808-Ljbffr
-
Engineering Team Lead
vor 2 Monaten
Melbourne, Österreich Culture Amp VollzeitThis is a Engineering Team Lead role with one of the leading companies in AU right now 🔥 -- Culture Amp -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Culture Amp 🧐🧐**Join us on our mission to make a better world of work. ** Culture Amp is the world’s...
-
Engineering Team Lead
vor 2 Monaten
Melbourne, Österreich Culture Amp VollzeitHow you can help make a better world of work Culture Amp is a rapidly growing company empowering our customers to build Culture First companies.Our market-leading, category-defining Engagement product has been the engine of our success.In 2019 we added an award winning performance management solution to our portfolio.These two products together enable us to...
-
Engineering Team Lead
vor 2 Monaten
Melbourne, Österreich Culture Amp VollzeitThis is a Engineering Team Lead role with one of the leading companies in AU right now 🔥 -- Culture Amp -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Culture Amp 🧐🧐**Join us on our mission to make a better world of work. ** Culture Amp is the world’s...
-
Engineering Team Lead
vor 2 Monaten
Melbourne, Österreich Culture Amp VollzeitHow you can help make a better world of workCulture Amp is a rapidly growing company empowering our customers to build Culture First companies.Our market-leading, category-defining Engagement product has been the engine of our success.In 2019 we added an award winning performance management solution to our portfolio.These two products together enable us to...
-
Revenue Enablement Lead
vor 2 Wochen
Melbourne, Österreich Culture Amp VollzeitThis is a Revenue Enablement Lead role with one of the leading companies in AU right now 🔥 -- Culture Amp -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Culture Amp 🧐🧐**The Opportunity at Culture Amp** Culture Amp is looking to grow our Revenue Enablement...
-
It/Desktop Support Team Leader
Vor 7 Tagen
Melbourne, Österreich Buscojobs VollzeitEmpowering businesses and professionals to reach their full potential in the accounting and accounting technology sector.IT / Desktop Support Team Leader Are you a hands-on technical expert with a passion for leadership?We are looking for an IT Support Team Leader with strong technical expertise across Microsoft Desktop Support environments and a passion for...
-
FP&A Lead
vor 4 Wochen
Melbourne, Österreich Culture Amp VollzeitThis is a FP&A Lead role with one of the leading companies in AU right now 🔥 -- Culture Amp -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Culture Amp 🧐🧐Culture Amp is looking for an exceptional **FP&A Lead **to join us in our mission to support the...
-
Data Engineer
vor 2 Wochen
Melbourne, Österreich Culture Amp VollzeitThis is a Data Engineer - Data Intelligence - Team Better Data role with one of the leading companies in AU right now 🔥 -- Culture Amp -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Culture Amp 🧐🧐**How you can help make a better world of work** We are...
-
Staff Engineer
vor 1 Monat
Melbourne, Österreich Culture Amp VollzeitThis is a Staff Engineer - Design System role with one of the leading companies in AU right now 🔥 -- Culture Amp -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Culture Amp 🧐🧐**Join us on our mission to make a better world of work. ** Culture Amp is the...
-
Creative Operations
vor 2 Monaten
Melbourne, Österreich Culture Amp VollzeitOur mission goes beyond just building a business tool. It includes a commitment to providing the education, community, and support you need to bring a culture-first approach to your organization.MarketingFull-timeOffice | Melbourne, VIC, AustraliaMid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and...
-
Fp&A Lead
vor 2 Monaten
Melbourne, Österreich Culture Amp VollzeitHow you can help make a better world of work Culture Amp is looking for an exceptional FP&A Lead to join us in our mission to support the Culture Amp growth strategy.You will be responsible for global planning cycles, helping to ensure alignment and drive financial performance across the organisation delivering accurate forecasts and insightful analyses that...
-
Senior Product Marketing Manager
vor 1 Monat
Melbourne, Österreich Culture Amp VollzeitThis is a Senior Product Marketing Manager role with one of the leading companies in AU right now 🔥 -- Culture Amp -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Culture Amp 🧐🧐**How you can help make a better world of work** We’re on the hunt for an...
-
Desktop Support Lead
vor 1 Woche
Melbourne, Österreich Buscojobs VollzeitSince 2012, Omni has proudly stood as an Australian-owned company dedicated to serving clients across the Australian Government, Defence and Private Sector landscapes. Our strength, embodied by a team exceeding 400 members, emanates from our shared values and a relentless pursuit of excellence. At Omni, we assemble a diverse team representing a spectrum of...
-
Staff Engineer
vor 12 Stunden
Melbourne, Österreich Culture Amp VollzeitThis is a Staff Engineer - Design System role with one of the leading companies in AU right now 🔥 -- Culture Amp -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Culture Amp 🧐🧐We have an exciting opportunity for an experienced Staff Engineer to join our Design...
-
Fp&A Lead
vor 2 Monaten
Melbourne, Österreich Culture Amp VollzeitHow you can help make a better world of workCulture Amp is looking for an exceptional FP&A Lead to join us in our mission to support the Culture Amp growth strategy. You will be responsible for global planning cycles, helping to ensure alignment and drive financial performance across the organisation delivering accurate forecasts and insightful analyses that...
-
Senior Product Designer
vor 2 Monaten
Melbourne, Österreich Culture Amp VollzeitThis is a Senior Product Designer role with one of the leading companies in AU right now 🔥 -- Culture Amp -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Culture Amp 🧐🧐**How you can help make a better world of work** Culture Amp is looking for a Senior...
-
Desktop Management Technical Lead
vor 1 Monat
Melbourne, Österreich Australian Bureau Of Statistics VollzeitFull timeSalary from $113K; package up to $150K inc. superThe Australian Bureau of Statistics (ABS) is looking to fill the role of Desktop Management Technical Lead in our End User Computing team.This is an ongoing, permanent position at the Executive Level 1 classification level.About the role We are seeking to engage an experienced and visionary Desktop...
-
Staff Engineer
vor 2 Monaten
Melbourne, Österreich Culture Amp VollzeitWe have an exciting opportunity for an experienced Staff Engineer to join our Design System team, a cross-functional team of engineers and designers responsible for our design system in-house tooling. In this high impact role, you will lead the technical vision and strategy for our design system, and work closely with your team to deliver high priority...
-
Sales Development Representative, Inbound
vor 2 Wochen
Melbourne, Österreich Culture Amp VollzeitThis is a Sales Development Representative, Inbound role with one of the leading companies in AU right now 🔥 -- Culture Amp -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Culture Amp 🧐🧐**How you can help make a better world of work** Culture Amp is looking...
-
Sales Development Representative, Inbound
vor 3 Wochen
Melbourne, Österreich Culture Amp VollzeitHow you can help make a better world of work Culture Amp is looking for an exceptional Inbound Sales Development Representative to join us in our mission to make as many culture-first companies possible through accessible people analytics.This is a hybrid position: minimum 2 days per week from our Richmond-based office. As one of the members of this...
