Service Specialists

vor 1 Monat


Canberra, Österreich Tideri Jobbörse Vollzeit

Merit list/pools and how they will be used Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool.
If the applicant agrees, the results may be shared with other Australian Public Service (APS) agencies for filling similar roles.
Applicants may be offered a future role, without the need to reapply.
A merit list or pool may be used for up to 18 months.

For more information about Merit Lists or Merit Pools please go to APSC's website - The APS Merit Principle.

Position Overview Australian Criminal Intelligence Commission (ACIC) - Canberra ACT
Delivery Manager (EL1) : Will lead and manage one or more ICT projects and other managed activities that contribute to the ACIC's strategic outcome and objectives, in accordance with corporate standards for project management and ensure projects and managed activities integrate with the ACIC business.
Service Line Assistant Director (EL1) : Responsible for supporting key National Policing Information systems.
Ensuring that the Service Offerings continue to meet the agreed performance and service levels for the assigned systems.
Additionally, the role is responsible for fostering close collaboration with partner agencies and business stakeholders to ensure support delivery and improve the overall service offering.
The key duties of the position include: Our ideal candidate
To be successful in this role, you will demonstrate the following experience, skills and attributes:
A strategic thinker who can lead and inspire a multi-disciplinary team.
Strong organisational skills with the ability to prioritise and multi-task to meet deadlines and manage competing tasks.
A persuasive communicator who develops and maintains productive working relationships with both internal and external stakeholders.
Uses critical thinking, analysis and problem-solving skills to identify solutions to complex business problems.
Contributes to the development of briefings, papers, submissions and correspondence papers for use in internal and external decision-making forums.
Minimum Requirements Citizenship : To be eligible for employment with the ACIC, applicants must be an Australian citizen.
Security Clearance : Successful applicants will be required to obtain and maintain a minimum Negative Vetting 1 security clearance.
Pre-Employment Screening : All candidates must satisfy an Organisational Suitability Assessment (OSA) prior to being offered employment at the ACIC.
Relevant tertiary qualifications and/or experience in fields related to the role and level you are applying for.
Experience working with or leading ICT project teams using waterfall or Agile delivery methodology.
Experience in using Microsoft Office or equivalent for documenting, organizing information, delivering presentations and processing data.
Strong management, problem solving, analytical and leadership skills including a demonstrated ability to manage, develop and motivate teams to influence positive outcomes.
Possesses strong interpersonal and stakeholder engagement skills, including the ability to maintain effective relationships through consultation and sharing of information.
Prince2 Certification (Practitioner) or the ability to acquire it (for Delivery Manager role).
Agile PM Certification (Practitioner) or the ability to acquire it (for Delivery Manager role).
Experience in the translation of technical information for a non-technical audience whilst working effectively in a dynamic team and executive environment (for Service Line Assistant Director).
Demonstrates the ability to adapt to change including managing competing and changing priorities and being comfortable working to tight timeframes at a high tempo (for Service Line Assistant Director).
Shows an understanding or ability to rapidly acquire knowledge regarding complex ICT environments and a desire in further developing skills to understand changing ICT environments (for Service Line Assistant Director).
Excellent verbal and written communication skills, with demonstrated ability to develop and maintain strong relationships with colleagues, senior executive, and external stakeholders to deliver organisational objectives (for Service Line Assistant Director).
Notes The ACIC is committed to diversity and inclusion.
We celebrate and champion diversity to ensure we reflect the community we serve, and pride ourselves on our vibrant culture.
We welcome applications from Aboriginal and Torres Strait Islander peoples, women, people with disability, people from culturally and linguistically diverse backgrounds, those who identify as LGBTIQ+, neurodiverse, mature aged employees and carers.

Getting to know the Australian Criminal Intelligence Commission (ACIC) The Australian Criminal Intelligence Commission (ACIC) is Australia's national criminal intelligence agency.
Our vision is an Australia hostile to criminal exploitation.
We work with our national and international partners to conduct investigations and collect intelligence to combat serious and organised crime, cybercrime and national security threats.
We develop and maintain national information and intelligence sharing services and systems for use by state, territory and Commonwealth law enforcement agencies.
We also deliver nationwide background checking services to support employment or entitlement decisions to keep the Australian community safe.
The ACIC Board provides strategic direction to the ACIC and represents Commonwealth, state and territory law enforcement and other regulatory agencies.
Our purpose is to protect Australia from criminal threats through coordinating a strategic response and collecting, assessing and disseminating intelligence and policing information.

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