Account Director
vor 4 Wochen
Full time
Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities.
With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.
What this job involves: You will bring your entrepreneurial spirit and client relationship management expertise to ensure that the relationship between JLL and Client is maintained at the highest levels.
You will be recognised by Client as a valued advisor who delivers innovative solutions and ensures that both Client and the JLL account team have full access to the necessary resources required to meet account objectives and Client's strategic priorities.
Additional responsibilities include (but are not limited to): Client/Stakeholder ManagementMaintain high level of client relationshipsEnsure Client is provided with a consistent framework and resource base to drive service delivery integrationImprove performance via ongoing monitoring of client relationships, applying strategic thinking, planning and efficient operationsEstablish the vision and strategy of the account plans and ensure the client receives exceptional delivery of their requirements.Understand the client's key business drivers, focus the account team to ensure those priorities are aligned with our deliverablesMeet the agreed growth targets for the account.Be responsible for achievement of the agreed financial targets for the account; revenue, expenses and debtor's targets.Accountable for the service delivery to meet contractual obligations of Jones Lang LaSalleContract ManagementAssist RAD and Facilities Managers for the achievement of key performance indicators, service levels and other measures as contractedWork with Account Managers to ensure governance is followed at all locationsOperationsAssist with the implementation of technology systems to support service delivery, and ensure the required reporting from the systemsDevelop and implement standard operating procedures and processes for new accounts.Naturally, you display a demonstrated ability to lead, manage and influence business relationships in a positive direction including negotiation and successful conflict resolution.
You have a proven capacity to successfully manage a business contract including the ability to understand, interpret and respond to management, operational and financial information and trends.
If you are experienced in developing portfolio strategic plans and handling complex account structures, then this is the role for you
What you can expect from us: As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings.
JLL is committed to equal opportunity and building an inclusive workplace.
This is why, for more than a decade, we continue to rank among the World's Most Ethical Companies.
We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race.
We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.
We value your health and wellbeing which is why we are excited to announce a whole raft of new benefits through our WHEREFIT partnership
WHEREFIT provides you with access to exclusive corporate discounts of up to 40% off at leading fitness and wellbeing brands across Australia.
With over 2,000 unique offers across gyms, activewear, studios, healthy meals, supplements, accessories, self-care and more, there is something for everyone so you can perform at your best
Apply today, quoting job reference number LMREQ399547
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