Senior Network
vor 9 Stunden
Senior Network & Telecommunications SpecialistVicTrack is the custodial owner of Victoria's rail transport land, assets and infrastructure.
We work to protect and grow the value of the portfolio, to support a thriving transport system and make travel and living better for all Victorians.
With much of our asset portfolio dedicated to rail transport – our land, infrastructure, trams, trains and telecommunication networks – our focus is on strategic asset management and supporting the delivery of better transport solutions.
When you join VicTrack, you'll become part of an organisation that celebrates the diverse backgrounds, perspectives, and life experiences of our people.
We are committed to fostering a workplace that mirrors the diverse communities we serve.
Everyone is welcome to apply for a role at VicTrack and we encourage open discussions about any adjustments you might need during the recruitment process or within the role.
If you have a disability or specific access requirements, please let us know how we can offer you additional support.
Free travel on all public transport – Trains | Trams | V/Line17.5% leave loading1 x Extra day off (EDO) per monthFlexible work environment | hybrid workStable work environment - Victorian Government state-owned enterprise16 weeks paid parental leave (36 unpaid)Free access to on-site gym and end of trip facilitiesTraining and development opportunities to help you grow and develop your careerThe Role The Senior Network & Telecommunications Specialist is a subject matter expert for VicTrack's data, wireless and transmission technologies, serving as escalation point within the Field Operations team.
It is expected the position utilises hands-on skills, knowledge and experience to undertake reactive restoration, including proactive and preventative maintenance to improve reliability, efficiency, identify risks that may potentially adversely impact customer and network services.
The position will manage and oversee continuous improvement of the operational maintenance process to develop and deliver innovative and appropriate solutions that meet or exceed our customer requirements while delivering commercial value for VicTrack, its customers and other stakeholders.
This position is also required to provide technical support, guidance and mentoring to other operational staff in Telecommunications Operations, including other teams when required and as requested, in relation to telecommunications network and services.
Key Accountabilities / Functions: Incident and Problem Management - execute complex technical investigations to resolve high priority incidents, analyse issues and problems impacting VicTrack telecommunication infrastructure and services.Lead, contribute to and resolve telecommunication incidents and issues involving and requiring a comprehensive knowledge of Cisco, Juniper, and ADVA suites, with expertise in telecommunication networking, security, and applications content delivery.Lead, contribute to and recommend technical solutions to ensure the most cost-effective, robust, and scalable networks are deployed to meet and exceed network availability targets, and to allow for effective and efficient maintenance during the lifetime of the assets.Ensure that the appropriate telecommunications operational and maintenance requirements are developed, maintained and executed pursuant to statutory and industry requirements, and practices comply with ACMA regulations and VicTrack standards.Review non-conformances, perform quality audits, and propose solutions.
Coordinate the resolution of non-conformances to ensure compliance with statutory requirements, industry and VicTrack standards.Coordinate complex network maintenance changes, upgrades, or incident resolutions, adhering to predefined change management framework.
This process includes liaising with internal staff and vendors, develop implementation plans, risk and impact analysis, and test plans.Contribute to and represent Operations in type approval and testing for new hardware and implementation of Asset Lifecycle decisions within the production network.
Proactively participate in the rollout of hardware upgrade programs and act as a conduit between project teams and operations.Develop and deliver in-depth technical expertise and specialised training to the Field Operations team and other Telecommunications teams as required and when requested.Develop technical Method of Procedures, Work Instructions, and other documentation.Contribute to and assist in development and ongoing management of VicTrack's Telecommunication Standards and Specifications.Act as a point of escalation for projects, suppliers, vendors, and carriers to execute complex technical investigations.Deputise for manager when requested including other duties as directed by manager and/or GM Operations & Chief Engineer.Qualifications: Rail Industry Train Track Safety Awareness – Level 1 or ability to obtain.Rail Industry Safety and Environment Induction or ability to obtain.First Aid (Level 2) Certificate.Knowledge & Experience: Mandatory Extensive industry experience in a telecommunications or enterprise environment (15 years+).Experience in multiple telco technologies – wireless, transmission, IP, MPLS and Unified Communications.Working knowledge of telecommunications carriers and their networks.Proven experience with despatch and transmission systems wireless and fixed.Commercial and practical experience in system diagnostics configuring and troubleshooting.Experience in Operation Support System (OSS), Network Management System (NMS) and Element Management System (EMS).Understanding of ITIL and/or eTOM for formalised change management processes.Experience in network planning and design in carrier grade telecommunications networks.Working knowledge of VicTrack's bespoke Regional Rail Communications Network (RRCN) and ACOM management system.Demonstrated experience in meeting SLAs, with detailed proficiency in IP/MPLS, OTN, and DWDM (including Raman).Experience in Wireless networks including Mobile Network UMTS/4G, Radio, UHF and Satellite.Knowledge or awareness of the Telecommunications Act.Knowledge or awareness of Australian Communications & Media Authority (ACMA).Apply ***PLEASE ONLY SUBMIT YOUR RESUME AND/OR COVER LETTER IN PDF FORMAT If you are interested in this exciting opportunity with us, please click apply and submit your resume in PDF format only.
All applications are strictly confidential.
Research shows that 60% of women and underrepresented groups may decide not to proceed, even after drafting an application.
We believe diversity strengthens every team, so even if you don't meet every qualification, we still encourage you to apply
Offer of employment is strictly subject to successful background (pre-employment screening) and criminal history check.
VicTrack is an equal opportunity and human rights employer.
Closing Date: 9/2/25
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