Business Premium Banker
vor 1 Monat
Unique opportunity to join a supportive and collaborative team Bring your passion for customer service and help us support business growth Permanent role based in Parramatta How will I help?
As a Business Premium Banker, you will have the unique opportunity to engage directly with business customers, developing a deep understanding of their individual needs, challenges, and aspirations.
Through meaningful and needs-based conversations, you will uncover opportunities to tailor financial solutions that align with their specific goals and objectives.
As a Business Premium Banker, you play a pivotal role in shaping the financial success.
In this dynamic and results-driven position, you will specialise in offering customised financial solutions, with a primary focus on short-term lending products like Business Credit Cards.
More specifically, you will be: Receiving inbound calls from business owners looking to purchase specific products Find opportunities to upsell and cross sell additional banking products Helping understanding customer's needs, to connect them to suitable business banking products, including business accounts and payment facilities Responding to customers over email and processing customer information in our systems Ideally already have experience in lending with a strong growth mindset To be successful in this role,?you'll be required?to work across our operating hours?Monday to Friday 8:00 AM to 6:00 PM.
What do I need?
We are looking for customer service superstars, who are?passionate about connecting customer needs to suitable products and services that benefit them.
If you are?looking take your next career step in lending, this would be an ideal role for you.
Our ideal candidate will have: Solid background in customer service and/or sales? Lending experience Clear communication skills and resilience?to take a high number of calls? Strong attention to detail, including written skills Strong computer literacy, with the ability to learn new systems What's in it for me?
You'll play a significant part of the future of a business that has been around for over 200 years.
Our purpose is to create better futures together.
So, we'll back you in the development of your career, internal career prospects, and flexible working.
You'll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure.
Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers.
This includes leave to organise adoptions, surrogacy, and foster care arrangements.
And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What's it like to work there?
We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other.
At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.
As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.
We'll empower you to shape your career path.
Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.
Hear from some of our people and their experiences working with us.
How do I apply?
Start here.
Just click on the APPLY or APPLY NOW button.
At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community.
If you're interested in discussing workplace flexibility, please feel free to mention it in your application.
We invite candidates of all ages, genders, sexual orientation, cultural backgrounds,?people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply.
If you have questions about the recruitment process, please email ******.
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity.
If you require an adjustment to be made during the recruitment process at any stage, please email ******
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