Parts And Service Coordinator

vor 1 Monat


Brisbane, Österreich W3Global Vollzeit

Our client is Australia and PNG's leading supplier of hydraulic attachments, rock breakers, and demolition equipment with offices in Queensland, Victoria, and Western Australia. Our experienced teams and facilities enable us to provide the best service and spare parts holding to support our clients.Our Service Centre located in Acacia Ridge is currently seeking a Spare Parts & Service Co-Ordinator to join our Central Order Desk team focused on delivering market leading customer service for our range of hydraulic hammers, attachments, rock breaking boom systems and hire fleet.Our client is an official distributor of Epiroc hydraulic hammers and demolition attachments, MTB Hydraulic hammers, Erkat Drum Cutters and GTS Rock Saws in Queensland, Victoria, Northern Territory and Western Australia. They are the exclusive service and spare-parts agent for Transmin's range of Boomer HD rockbreaking boom systems in Australia, Indonesia, Papua New Guinea and New Zealand.The RoleSpare parts quoting and order processing, liaising directly with our customers and our service departments across the client's three branches.Carry out regular expediting with our suppliers and provide regular updates to our customers and service departments on parts back orders.Provide freight and logistics quotations, freight bookings, freight tracking and liaise directly with our freight providers to ensure accurate information is provided to our customers and service departments.Process credit card payments for parts and service sales as required.Assist in warehouse and inventory tasks as required - including stock taking and inventory maintenance.Ensure accurate customer data is maintained and updated in our ERP system.Ensure BA's sales processes are followed accurately.About YouPrevious experience in a customer service role that involves the sale of spare parts or supporting workshop staff with spare parts.Previous experience in quoting, purchasing and expediting spare parts orders.Previous experience in warehousing and freight.Strong organizational skills with a high attention to detail.Intermediate understanding of Microsoft Office programs, Excel, Word, and Outlook.Physically fit to pass a Pre-Employment Medical and DAS.
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