Claims Care Catastrophe Advisor
Vor 4 Tagen
Apply now Job no: 501709AimeeOCT
Work type: 38 HOUR WK - ROSTERED
Location: SUNSHINE COAST
Categories: Claims
This role will see you tackle diverse challenges alongside a supportive team that values customer satisfaction and creative solutions.
Embrace this opportunity to make an impact and apply now.
Responsibilities:Handle and process insurance claims related to catastrophic events, ensuring accuracy and efficiency.Communicate with customers in a compassionate and professional manner, providing support and guidance throughout the claims process.Investigate and assess the extent of damage, loss, or injury to determine coverage and liability.Collaborate with internal teams, adjusters, and external partners to facilitate the claims resolution process.Keep detailed records and documentation of claims activities and communications.Maintain up-to-date knowledge of insurance policies, regulations, and industry trends.Provide timely updates to customers on the status of their claims and answer any inquiries they may have.Ensure compliance with company policies, procedures, and ethical standards.A bit about you:Exceptional verbal and written communication skills, with the ability to effectively present and articulate informationExperience in administration, with high attention to detailSkilled at multitasking and thriving in high-pressure environmentsStrong problem-solving skills and sound decision-making capabilitiesFamiliarity with case or portfolio management is a plusDon't tick every box?
We understand that many skills are transferable, so even if you don't tick all the boxes, we encourage you to apply.
Why Youi?At Youi, we like to do things differently.
Since Day 1, we've challenged the Australian insurance industry to provide a better experience for our customers, with our focus on Insurance for Individuals.
One of the main differences we have over our competition is our exceptional customer service, which is a result of the kinds of people we employ.
We value great personalities – individuals who are not afraid to be themselves and who believe that hard work should be well rewarded.
We have observed our entry-level advisors moving across various business departments, including Marketing, IT, Finance, and more.
Everyone's Youi journey is different; however, if you're hungry, curious, and resilient, you can pave the way to success.
Become a part of our success story today.
What We Offer:Permanent full-time position with a competitive salaryCareer progression opportunities – our philosophy is to promote from withinOngoing training opportunitiesFun & high-performance culture with smart business casual dress & regular social eventsLoads of employee benefits through our award-winning Yourlife programJoin our mission to revolutionise the insurance industry by putting the customer first.
Apply now to be part of our growing success story.
Advertised: 15 Nov 2024 E. Australia Standard Time
Applications close:
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