Randstad | Enterprise Service Management Solutions Architect | Canberra

vor 3 Wochen

Canberra, Österreich Tideri Jobbörse Vollzeit

Enterprise Service Management Solutions Architect Our federal government client is seeking an experienced, Enterprise Service Management (ESM) Solution Architect who will be responsible for designing, implementing, and maintaining the ESM solutions that align with the organization's strategic objectives.

The specialist will work in an agile way within a small multidisciplinary team under the Scaled Agile Framework (SAFe) or equivalent.

As an Enterprise Service Management (ESM) Solution Architect, you will be required to:
Lead the design and architecture of ESM solutions, ensuring they are scalable, reliable, and aligned with business requirements.
Oversee the implementation of ESM solutions, including configuration, customization, and integration with other systems.
Work closely with business units, IT teams, and external vendors to gather requirements, provide technical guidance, and ensure successful delivery of ESM projects.
The successful candidate must have:
Minimum of 2 years of experience in enterprise service management or a related field.
Demonstrated experience in designing and managing ESM projects, including planning, execution, and monitoring.
Strong knowledge of enterprise service management platforms (e.g.
BMC Remedy, Atlassian Jira Service Management, ServiceNow, Cherwell and/or similar) and related technologies.
Ability to analyze complex business requirements and translate them into effective technical solutions.
Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders.
To be considered, please send in your application to Zahid and you can call on 0433131*** to discuss further.

Randstad Digital actively encourages applications from Aboriginal and Torres Strait Islander people.

At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
We actively encourage applications from any background.

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