Client Advisor
vor 4 Wochen
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Department: RETAIL OFFLINE City: Gold Coast Location: AU At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. JOB PURPOSEThe Client Advisor builds relationships with Burberry's new and existing clients, delivering a personalised and elevated experience with commercial success. Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling. RESPONSIBILITIESSERVICE AND SALES Meet and exceed individual and store sales and other commercial KPIs Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client. Be efficient in following-up and delivering after-sales services to our clients Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines Foster team work and a positive work climate CLIENT ENGAGEMENT Build meaningful relationships with Clients Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases. Capture new luxury clients to grow the individual and store client book with a commercial objective mindset Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests PERSONAL PROFILEA proven track record in delivering sales and exceeding targets Previous experience in Clientelling A strong interest in fashion, art and culture Strong product knowledge and good understanding of store retail operations Understanding of competitor products Experience in working as part of a team Fluent in local language; English proficiency is desirable Other language knowledge is desirable Demonstrates Confidence, Curiosity, Conviction, and Care Enjoys being part of a team Energetic, Pro-active and self-motivated Detail-oriented and creative with a passion for selling Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels Results driven and commercial mindset Flexible, collaborative and adaptable approach to work MEASURES OF SUCCESSIndividual sales performance and KPI's (Appointments, UPT, ATV & AUR) Service targets (Guest Experience, Net promoter score) New client acquisition (conversion and retention) Number of appointments held on a monthly basis FOOTERBurberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.Posting Notes: Australia || Not Applicable || Gold Coast || RETAIL OFFLINE || MAINLINE || n/a ||
#J-18808-Ljbffr
-
Client Advisor
vor 2 Monaten
Brisbane, Österreich Burberry VollzeitDepartment: RETAIL OFFLINECity: BrisbaneLocation: AUAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate...
-
Client Advisor
vor 2 Wochen
Brisbane, Österreich Tideri Jobbörse VollzeitPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Department: RETAIL OFFLINE City: Gold Coast Location: AU At Burberry, we believe creativity opens spaces.Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.This is the...
-
Client Advisor | Longines Edward Street
vor 2 Monaten
Brisbane, Österreich The Swatch Group VollzeitThe Role The Role As a Client Advisor, you will be an integral part of the team, providing exceptional customer service, driving sales and contributing to the overall success of the store. Support boutique management Ensure both personal and store sales targets are being achieved Make sure the highest level of customer service is being upheld at all times...
-
Client Advisor | Longines Edward Street
vor 2 Monaten
Brisbane, Österreich The Swatch Group VollzeitThe Role As a Client Advisor, you will be an integral part of the team, providing exceptional customer service, driving sales and contributing to the overall success of the store. Support boutique management Ensure both personal and store sales targets are being achieved Make sure the highest level of customer service is being upheld at all times Daily...
-
Client Advisor | Full Time | Brisbane
vor 2 Monaten
Brisbane, Österreich Tiffany & Co VollzeitThe Blue Box. Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style. As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Brisbane Boutique as a Client Advisor...
-
Client Advisor | Full Time | Brisbane
vor 2 Monaten
Brisbane, Österreich Tiffany & Co VollzeitThe Blue Box.Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style. As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Brisbane Boutique as a Client Advisor...
-
Finance Advisor
Vor 6 Tagen
Brisbane, Österreich Career Success Australia VollzeitA Finance Advisor Internship is available with a Tier 1 Financial Advisory firm specialising in financial planning and advice for retirees. This Finance Advisor internship opportunity provides you the opportunity to join a small to medium size firm offering an internship in Financial Advisory services. If you're a detail-oriented Finance graduate with a...
-
Safety Advisor
vor 1 Woche
Brisbane, Österreich Nobul VollzeitCompany OverviewJoin a leading commercial construction company with over 50 years of experience delivering high-quality projects across Australia.Known for their commitment to excellence and strong company values, our client has built a reputation for delivering exceptional results across a diverse range of sectors.Position OverviewAs a Safety Advisor,...
-
Safety Advisor
vor 1 Woche
Brisbane, Österreich Nobul VollzeitCompany OverviewJoin a leading commercial construction company with over 50 years of experience delivering high-quality projects across Australia.Known for their commitment to excellence and strong company values, our client has built a reputation for delivering exceptional results across a diverse range of sectors.Position OverviewAs a Safety Advisor,...
-
Client And Implementation Manager
vor 2 Monaten
Brisbane, Österreich Symplicity VollzeitThe Client & Implementation Manager will partner with clients through the lifecycle supporting implementation, ongoing success and continued expansion of their use of Symplicity solutions. You will not only be a solution expert, but maintain strong business and analytical skills to unpack various client challenges and act as their trusted advisor in the...
-
Safety Advisor
vor 2 Wochen
Brisbane, Österreich Cgc VollzeitSafety Advisor Job DetailsPosted: 29 October 2024Location: BrisbaneJob Type: SectorsCGC Cover Reference: 3846144Job DescriptionAbout the Company: Established over 70 years ago, this highly respected builder is well regarded throughout Queensland.They operate exclusively in QLD and have a large office in Brisbane, along with three other offices located...
-
Client And Implementation Manager
vor 3 Wochen
Brisbane, Österreich Symplicity Corporation VollzeitThe Client & Implementation Manager will partner with clients through the lifecycle supporting implementation, ongoing success and continued expansion of their use of Symplicity solutions.You will not only be a solution expert, but maintain strong business and analytical skills to unpack various client challenges and act as their trusted advisor in the...
-
Hse Advisor
vor 4 Wochen
Brisbane, Österreich Smith & Co VollzeitHealth, Safety & Environment (Mining, Resources & Energy) We are excited to represent another great client building a new project team for a solar farm project in regional Queensland.This is a great opportunity to join one of Australia's most respected EPCs in the renewable energy sector.This opportunity won't be around for long, so reach out or apply...
-
Hse Advisor
vor 4 Wochen
Brisbane, Österreich Smith & Co VollzeitHealth, Safety & Environment (Mining, Resources & Energy)We are excited to represent another great client building a new project team for a solar farm project in regional Queensland.This is a great opportunity to join one of Australia's most respected EPCs in the renewable energy sector.This opportunity won't be around for long, so reach out or apply...
-
Hse Advisor
vor 1 Monat
Brisbane, Österreich CIP Constructions VollzeitHealth, Safety & Environment (Construction)Full timeFounded in 2006, CIP Constructions has established itself as a market leader in the construction of commercial and industrial facilities across capital and regional areas throughout Australia.At CIP Constructions, we love what we do – we have a passion and pride for our work, and the clients we assist and...
-
Client And Implementation Manager
vor 4 Wochen
Brisbane, Österreich Symplicity Corporation VollzeitThe Client & Implementation Manager will partner with clients through the lifecycle supporting implementation, ongoing success and continued expansion of their use of Symplicity solutions. You will not only be a solution expert, but maintain strong business and analytical skills to unpack various client challenges and act as their trusted advisor in the...
-
Client And Implementation Manager
vor 4 Wochen
Brisbane, Österreich Tideri Jobbörse VollzeitThe Client & Implementation Manager will partner with clients through the lifecycle supporting implementation, ongoing success and continued expansion of their use of Symplicity solutions.You will not only be a solution expert, but maintain strong business and analytical skills to unpack various client challenges and act as their trusted advisor in the...
-
Service Advisor
vor 2 Monaten
Brisbane, Österreich Apollo Rv Service Centre VollzeitAre you passionate about providing exceptional customer service?Do you thrive in a fast-paced environment?If so, we have an exciting opportunity for you!About Us: We are a well-established automotive workshop committed to delivering top-notch service to our valued customers.Our team is dedicated to excellence, and we're looking for a Service Advisor to join...
-
Hse Advisor
vor 1 Monat
Brisbane, Österreich CIP Constructions VollzeitFounded in 2006, CIP Constructions has established itself as a market leader in the construction of commercial and industrial facilities across capital and regional areas throughout Australia.At CIP Constructions, we love what we do – we have a passion and pride for our work, and the clients we assist and the people we work with. Our mission is to ensure...
-
Hse Advisor
vor 1 Monat
Brisbane, Österreich Cip Constructions Group VollzeitHealth, Safety & Environment (Construction) Full time Founded in 2006, CIP Constructions has established itself as a market leader in the construction of commercial and industrial facilities across capital and regional areas throughout Australia.At CIP Constructions, we love what we do – we have a passion and pride for our work, and the clients we assist...
