Customer Service Representative
vor 4 Wochen
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Customer Service RepresentativeDiscover Opal.... Opal is one of Australasia's leading packaging and paper companies.
We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.
Discover the Opportunity ....
This position is a 12-month fixed-term contract located at our Oakleigh site, dedicated to supporting our Specialty Packaging business.
The Customer Service Representative will collaborate with the Planning, Production, Dispatch, and Sales teams, delivering outstanding customer service to some of Australia's top brands.
You will contribute to the success of Opal by:
Respond to all customer queries, either via telephone, email, or walk-ins, in a timely and professional mannerMaintain relationships with internal stakeholders i.e.
Estimators Team, Sales Team, Warehouse Team, Purchasing TeamMaintain customer records (including opening of new Customer Account Applications)Initiate and maintain regular contact with customers to build and strengthen relationships to secure businessesWe are able to offer a varied career journey with experiential learning gained from cross-functional and lateral moves.
We embrace diversity in all its forms and we look for curious individuals who thrive in an environment of change.
Specifically for this role, we expect you will have;
A self-starter who is able to work autonomouslyHighly organised, task oriented and ability to work under pressureStrong interpersonal and communication skills – both written and verbalAbility to work across multiple platforms such as Microsoft Dynamics and ExcelDiscover more… by visiting our website at www.opalanz.com
For information only, please contact Ruth Messenger ****** .
To formally apply, please send your cover letter and resume via the application link.
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