Everi Pty | It Service Lead
vor 1 Tag
Leads a team, sets the standards for their area, and takes responsibility for developing, innovating and safeguarding knowledge in their area.
Optimizes productivity and customer satisfaction in operations to enable ING to function with the highest levels of operational efficiency.
As an IT Service Lead, you'll be the 'translator' ensuring that our business units and tech team are aligned in delivering effective, customer-centric solutions in a timely manner.
As a master communicator, adept at tailoring your style to all levels of seniority, you'll engage the business on a wide range of initiatives, issues, capacity management, problem management, change management, and negotiating SLAs.
The role acts as a feedback function between the business units and IT, providing information around areas of focus as well as improvement or concern, from a business or IT perspective.
Joining our IT Service Management team means being a part of a highly experienced, well-respected team that has a wealth of technical knowledge coupled with exceptional communication and team working skills to resolve issues in a timely manner.
What you'll do: Proactively manage the IT Service discussion with business units, including SLA negotiations, escalations, and change initiatives.
Ensure business units have a clear line of communication with IT and that you understand the business' priorities and that IT can align with them.Provide clarity and transparency around IT capabilities relevant to business unit needs.Take the lead in conducting the mandatory IT process and procedures requiring business unit involvement and follow-ups and the reporting.Partner with business, operations & technology on incidents, changes/projects and take them to logical conclusions.Manage the implementation and adoption of ITIL and other industry best practices across IT and Digital.What we're looking for: Experience with ITIL processes such as Change Management, Problem Management, Incident Management, Event Management, and Service Level Management.Demonstrable experience in delivering day-to-day IT services, through either a vendor delivery model or an in-house model.5+ years of experience with large enterprise IT environments in a support and service role.Minimum 3 years' experience in IT support and service level management for large multi-disciplined IT environments.Proven experience with ITIL V3 framework and fundamentals, certifications (desirable).Working knowledge of IT systems in Cloud installations would be beneficial.High level influencing skills with the ability to work at all levels of the organisation.What's in it for you: Highly visible role across both ING Australia & ING Globally.Discounted ING Health Insurance.An additional Rest Day to support your wellbeing.This role is NSW based.
ING's approach to flexible working (FlexING) means you can work 50/50 in office (Sydney) and from home.About Us: At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too.
When you come to work at ING, you're joining a team where individuality isn't just accepted, it's encouraged.
We've built a culture that's fun, friendly, and supportive – it's the kind of place where you can be yourself and make the most of whatever you have to offer.
We give people the freedom to take risks, think differently, take ownership of their work, and make great things happen.
We're here to help you get ahead.
And with our global network, there's plenty of scope to take your career in new directions, perhaps even ones you've never considered.
We are all about celebrating success and as a result, we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.
Sound like the kind of place you'd feel at home?
We'd love to hear from you.
One last thing, ING operates a direct talent sourcing model.
So, no agency introductions, please.
Need more?
Please Contact Mia Annamalai at Application close date 6/01/25.
Apply
#J-18808-Ljbffr
-
Everi Pty | Team Leader
vor 24 Stunden
Central Coast, Österreich Tideri Jobbörse VollzeitJoin the Magic at Hotel Mountain Heritage – Team Leader Wanted!Are you passionate about creating unforgettable dining experiences?Do you thrive in a leadership role that combines exceptional service, event coordination, and team mentorship?Hotel Mountain Heritage, Katoomba is calling for a Team Leader to join our fabulous Food & Beverage family.Nestled in...
-
Everi Pty | Retail Team Leader Opportunity
Vor 7 Tagen
Central Coast, Österreich Buscojobs VollzeitReporting to the Facilities Manager, the Proactive Service Team Lead will assume responsibility for guiding, mentoring, and assisting the Proactive Services Team in providing cleaning, trolley collection, and waste management services for the Bathurst and Bathurst City Centre stores.Client DetailsAdecco has recently partnered with one of Australia's largest...
-
Wait Staff
vor 2 Monaten
Central Coast, Österreich Lead Group VollzeitFood Service Assistance required for Aged Care Facility Facilities around Kempsey & South West Rocks!Excellent hourly rate of $38 upwards plus benefits!ASAP Start available Short term and long term contracts available AND temp to perm opportunities!Working with us Lead Group is seeking a Food Service Assistance / Waitperson for an Aged Care facility local to...
-
Buscojobs | It Service Desk Team Leader
vor 2 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitService Desk Team Leader This position is offered as a permanent job with a growing, stable, and exciting company that offers promotion from within.It is a hybrid role, with 2 days in the Perth office (Scotland).The IT Service Desk is the central point of contact for all IT-related incidents and service requests.The role of the Service Desk Team Leader...
-
Everi Pty | Assistant Manager
vor 1 Woche
Central Coast, Österreich Buscojobs VollzeitAbout Capella Sydney Capella Sydney is the culmination of a stunning transformation of the heritage-listed Department of Education sandstone building into a luxury hotel that welcomes guests and patrons alike into the impressive building for the first time in history.Delivering a guest experience unlike any other paired with lavish amenities, magnificent...
-
Central Coast, Österreich Tideri Jobbörse VollzeitReporting to the Facilities Manager, the Proactive Service Team Lead will assume responsibility for guiding, mentoring, and assisting the Proactive Services Team in providing cleaning, trolley collection, and waste management services for the Bathurst and Bathurst City Centre stores.Client Details Adecco has recently partnered with one of Australia's largest...
-
Central Coast, Österreich Buscojobs VollzeitAbout the RoleLiebherr- Australia is a leading provider of tower crane services in Sydney.We pride ourselves on our commitment to safety, quality, and customer satisfaction.We are currently seeking a skilled and dedicated Service Technician to join our dynamic team.In this role, you will be responsible for the maintenance, repair, and servicing of tower...
-
Everi Pty | Assistant Manager
Vor 6 Tagen
Central Coast, Österreich Buscojobs VollzeitAbout Capella SydneyCapella Sydney is the culmination of a stunning transformation of the heritage-listed Department of Education sandstone building into a luxury hotel that welcomes guests and patrons alike into the impressive building for the first time in history.Delivering a guest experience unlike any other paired with lavish amenities, magnificent...
-
Central Coast, Österreich Buscojobs VollzeitAbout the Role Liebherr- Australia is a leading provider of tower crane services in Sydney.We pride ourselves on our commitment to safety, quality, and customer satisfaction.We are currently seeking a skilled and dedicated Service Technician to join our dynamic team.In this role, you will be responsible for the maintenance, repair, and servicing of tower...
-
Ing Bank N.V. | It Service Lead
vor 3 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitLeads a team, sets the standards for their area, and takes responsibility for developing, innovating and safeguarding knowledge in their area.Optimizes productivity and customer satisfaction in operations to enable ING to function with the highest levels of operational efficiency.As an IT Service Lead, you'll be the 'translator' ensuring that our business...
-
It Support Engineer
Vor 2 Tagen
Central Coast, Österreich West Recruitment Pty Ltd VollzeitLocation: CBD, Inner West & Eastern SuburbsReference ID:Contact: Dean MumfordCall: 0450 901 035West Sector: TechnologyJob SummarySydney CBD - Wynyard locationGreat staff culture - Fun & Outgoing teamEmployer paid Training and CertificationsJob DescriptionYour New EmployerWest Technology has been engaged to recruit for a growing Australian managed service...
-
Central Coast, Österreich Tideri Jobbörse VollzeitLocation: CBD, Inner West & Eastern Suburbs Reference ID: Contact: Sam King Email: Call: 0483 945 155 West Sector: Technology Job Summary Long-term day rate contract - 3+ year programSydney CBD Location and hybrid workingCompetitive Day Rates Job Description About Your New EmployerWest Technology is proud to be partnering with a well-established Australian...
-
Everi Pty | Oem Systems Engineer
vor 2 Wochen
Central Coast, Österreich Buscojobs VollzeitHungry, Humble, Honest, with Heart.The Opportunity Do you love discovering customers' business challenges and crafting unique solutions for them?Are you ready for an opportunity to transform the way companies work?If you have a passion for Enterprise Cloud Technology and a knack for helping customers understand them; we want to talk to you!Nutanix (NTNX) is...
-
Everi Pty | Oem Systems Engineer
vor 2 Wochen
Central Coast, Österreich Buscojobs VollzeitHungry, Humble, Honest, with Heart.The OpportunityDo you love discovering customers' business challenges and crafting unique solutions for them?Are you ready for an opportunity to transform the way companies work?If you have a passion for Enterprise Cloud Technology and a knack for helping customers understand them; we want to talk to you!Nutanix (NTNX) is...
-
Food And Beverage Team Leader | Part Time
Vor 2 Tagen
Central Coast, Österreich Everi Pty VollzeitDescriptionYour day-to-day:Run the daily restaurant, bars, and room service, and assist across Conference & Events operations as required.Train colleagues in quality and service standards, ensuring they have the necessary tools and equipment to perform and are empowered to execute in their roles.Ensure hotel services colleagues provide guests with prompt...
-
Central Coast, Österreich Tideri Jobbörse VollzeitThe Vice President of Sales will lead initiatives to drive impactful, revenue-generating results for the business.This involves managing direct sales efforts, building channel partnerships, and refining the business strategy to align with our vision, industry needs, and customer expectations, ensuring revenue goals are met.Client Details A European-based...
-
Everi Pty | Philanthropy Coordinator
vor 1 Woche
Central Coast, Österreich Buscojobs VollzeitSalary and Benefits72,537.82 + Superannuation + Salary Packaging ($15,900.00 + Meal & Entertainment expenses)Hybrid working, flexible working hours & 9-day fortnight benefitContract until 31 / 01 / 2027About the InstituteLocated on Gadigal and Bidjigal land (Randwick NSW), Black Dog Institute is the only Medical Research Institute in Australia to investigate...
-
Everi Pty | Duty Manager
Vor 7 Tagen
Gold Coast, Österreich Tideri Jobbörse VollzeitMantra on View conveniently located in the heart of Surfers Paradise and a short walk from the light rail here you will find a range of hotel and suite style accommodation with hinterland and ocean views.One of the largest Accor properties on the Gold Coast offering a range of conferencing spaces, NOSH Pan Asian restaurant, bar, pool and spa, Mantra on View...
-
Central Coast, Österreich Tideri Jobbörse VollzeitService Desk Team Leader This position is offered as a permanent job, with a growing, stable and exciting company who offer promotion from within.It is a hybrid role, with 2 days in the Perth office (Scotland).The IT Service Desk is the central point of contact for all IT related incidents and service requests.The role of the Service Desk Team Leader (SDTL)...
-
Everi Pty | Philanthropy Coordinator
vor 1 Woche
Central Coast, Österreich Buscojobs VollzeitSalary and Benefits 72,537.82 + Superannuation + Salary Packaging ($15,900.00 + Meal & Entertainment expenses)Hybrid working, flexible working hours & 9-day fortnight benefitContract until 31 / 01 / 2027About the Institute Located on Gadigal and Bidjigal land (Randwick NSW), Black Dog Institute is the only Medical Research Institute in Australia to...
